In this episode we chat about what's going on in our lives, share some life changing news, and announce the new seasoned approach. Going forward, we'll be releasing 10 episodes at a time, starting June 5th 2025. Join our WhatsApp community: https://chat.whatsapp.com/J8w0bDV0pBtHUPzlvmzTgb Stay tuned! This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy
In this episode we discuss: the art and science of 1 to 1 meetings. We are joined by Dr. Steven Rogelberg, CEO, Board Member, Editor, Author, Chief Talent Officer, Director. Love The Operations Room? Please support us by rating and reviewing it here . We chat about the following with Steven Rogelberg: Are your one-on-ones actually driving engagement, or are they just another meeting on the calendar? What message are you really sending when you cancel a one-on-one—and how does it impact employee ...
In this episode we discuss: Unlocking AI for Non-Technical Leaders. We are joined by Charlie Cowan, Founder of Kowalah and author of "How To Sell Tech" and “The Revenue Operations Playbook”. Love The Operations Room? Please support us by rating and reviewing it here . We chat about the following with Charlie Cowan: Is AI more accessible than we think? What’s the difference between AI agents and workflows—and why does it matter for businesses looking to scale? How can organizations build their ow...
In this episode we discuss: Is the COO the single source of truth? We are joined by Eric Collins, Investor, Serial Entrepreneur, CEO & Founding Member at Impact X Capital investing in underrepresented entrepreneurs; Author of We Don’t Need Permission (amzn.to/3Qp6G9d); & Host of Channel 4's The Money Maker. Love The Operations Room? Please support us by rating and reviewing it here . We chat about the following with Eric Collins: What makes the COO the true "source of truth" in scaling a...
In this episode we discuss: How to tackle mental health in an organization. We are joined by Chris Hatfield, Mindset & Well-being Coach. Love The Operations Room? Please support us by rating and reviewing it here . We chat about the following with Chris Hatfield: What if naming your anxiety was the first step to taking back control? How can leaders foster vulnerability without losing authority? Is your ‘stress container’ full, and how do you know when it’s overflowing? Are we truly addressin...
In this episode we discuss: Jumpstarting your workplace culture. We are joined by Eric Stone, International Keynote Speaker | Award Winning Author | Expert in Building High-Performance Cultures | Empowering Leaders to Drive Engagement & Transform Workplaces Love The Operations Room? Please support us by rating and reviewing it here . We chat about the following with Eric Stone: Is your workplace culture truly driving success, or just a ‘flavor of the week’ experiment? How can leaders balance...
In this episode we discuss: Making AI happen in 2025 for your organization. We are joined by Charlie Cowan, Author of "How To Sell Tech" and “The Revenue Operations Playbook”. Love The Operations Room? Please support us by rating and reviewing it here . We chat about the following with Charlie Cowan: How can professionals stay updated in an era where AI is rapidly disrupting industries like sales and marketing? With AI advancing faster than its everyday adoption, how can businesses bridge the ga...
In this episode we discuss: how to implement the first team concept. We are joined by Cassie Young, General Partner at Primary Venture Partners, and seasoned SaaS CRO/CCO. Love The Operations Room? Please support us by rating and reviewing it here . We chat about the following with Cassie Young: How can leaders ensure that their "first team" prioritises organisational success over individual functions? What steps can teams take to align incentives and build trust to resolve conflicts more effect...
In this episode we discuss: What is a COO's strengths and gaps? We are joined by Divinia Knowles, The COO Coach. Love The Operations Room? Please support us by rating and reviewing it here . We chat about the following: How do COOs turn their knowledge gaps into strengths through experience? What can personality tests like the Enneagram teach us about effective COOs? How do COOs balance servant leadership with the challenges it brings? What’s the secret to building a powerhouse CEO-COO relations...
In this episode we discuss: What is a COO's strengths and gaps? We are joined by Divinia Knowles, The COO Coach. Love The Operations Room? Please support us by rating and reviewing it here . We chat about the following: How do COOs build trust with key decision-makers while staying behind the scenes? What’s the secret to thriving in a role that demands constant adaptability? How can COOs master resource allocation when scaling feels chaotic? Why is being an external spokesperson a game-changer f...
In this episode we discuss: a COO's journey to a Google exit. We are joined by Shane Harris, Former COO @ Cameyo. Love The Operations Room? Please support us by rating and reviewing it here . We chat about the following with Shane Harris: What role does sustainable growth, cash flow positivity, and dynamic budgeting play in a company’s success? How can company culture and strategic alignment influence decision-making and long-term growth? Why is understanding customer lifetime value and identify...
In this episode we discuss: Patents and IP strategy for Scaleups. We are joined by Jon Calvert, IP strategy expert. Love The Operations Room? Please support us by rating and reviewing it here . We chat about the following with Jon Calvert: How can startups effectively protect their innovations through intellectual property (IP)? What are the key differences between patents, copyrights, and trade secrets, and when should each be used? How can a well-crafted IP strategy enhance a startup's valuati...
In this episode we discuss: What you need to know about ESOPs. We are joined by John Fraser, Financial Director for PEAK. Love The Operations Room? Please support us by rating and reviewing it here . We chat about the following with John Fraser: How can companies effectively educate employees to ensure the success of their ESOPs? What steps should organizations take to navigate the complexities of share options and stakeholder involvement? How can companies balance basic implementation steps wit...
In this episode we discuss: How to prepare for an IPO. We are joined by Trecilla Lobo, Chief People Officer, board member, advisor, and mentor to other people leaders. Love The Operations Room? Please support us by rating and reviewing it here . We chat about the following with Trecilla Lobo: How can your organisation prepare early for the IPO journey, ensuring alignment across teams and addressing unique challenges in advance? What steps can you take to foster collaboration and effective commun...
In this episode we discuss: How do you actually create a high performance culture? We are joined by Andrew Richardson, Managing Partner at Foundation Partners Love The Operations Room? Please support us by rating and reviewing it here . We chat about the following with Andrew Richardson: What does high performance truly mean in the context of your organisation, and how can it be clearly defined to align with its goals? How can a culture of ownership, where employees feel empowered yet aligned wi...
In this episode we discuss: The State of the European Venture Market. We are joined by Simon Menashy, Partner at MMC Ventures. Love The Operations Room? Please support us by rating and reviewing it here . We chat about the following with Simon Menashy: The European VC market’s significant changes in the last few years. Sustainable growth prioritised over growth at all costs. What are the main challenges the software market is facing? What are realistic exit expectations? What are the crucial com...
In this episode we discuss: what should the marketing tech stack look like in 2024. We are joined by Mark Farnell, Head of Marketing Operations at DeepL. Love The Operations Room? Please support us by rating and reviewing it here . We chat about the following with Mark Farnell: How is AI impacting marketing operations? Where to start with building a marketing tech stack. Why it's important to consider the complexity and scalability of current platforms. Regularly reviewing and optimising the mar...
In this episode we discuss: Executive compensation and option grants. We are joined by Daniel Harris, Exec Compensation Partner. Love The Operations Room? Please support us by rating and reviewing it here . We chat about the following with Daniel Harris: What to consider when negotiating equity packages. What are the different equity schemes, such as sweet equity, and their implications? When to be aware of with tax implications and when to seek expert advice. Paying attention to strike prices a...
In this episode we discuss: What leadership lessons we can learn from the military. We are joined by Ben Read, Founder & CEO of Redeployable, and Andy Wright, Consultant. We chat about the following with Ben Read and Andy Wright: How can trust and delegation enhance command and control in leadership? What behaviours and actions are essential for building trust and psychological safety within a team? How do confidence, humility, and self-regulation impact leadership effectiveness in high-pres...
In this episode we discuss: How to hire for excellence. We are joined by James King, Author of 'Accelerating Excellence'. Love The Operations Room? Please support us by rating and reviewing it here . We chat about the following with James King: How can we align talent identification with individuals' strengths, interests, and values to maximise performance? How can cognitive tests and psychological profiling improve our ability to assess baseline skills and training potential? What role do simul...
In this episode we discuss: How do you build trust across the organisation? We are joined by Nellie Wartoft, CEO, Founder of Tigerhall and Chair of the Executive Council for Leading Change. Love The Operations Room? Please support us by rating and reviewing it here . We chat about the following with Nellie Wartoft: Why trust is a crucial element in building successful organisations. How leaders can give trust before they can receive it. Why transparent and authentic communication is key to build...
In this episode we discuss: The Evolution of a COO: From Doing to Coaching. We are joined by Andrew Robb, Marketplace & Technology Executive, Board Member & Investor Love The Operations Room? Please support us by rating and reviewing it here . We chat about the following with Andrew Robb: What does it take to scale a company? How does the role of the COO evolve? What does it take to stay engaged and motivated in a role for a long time? Focus on what you can control and don't lose sleep o...
In this episode we discuss: What can companies do to become more inclusive, equitable and diverse? We are joined by Audrey ROOFEH, Founder & CEO Mariana Strategies-Tory Burch Foundation Fellow-DEIA lead Love The Operations Room? Please support us by rating and reviewing it here . We chat about the following with Audrey Roofeh: What are the crucial components for implementing effective DEI policies? Why investing in middle managers and equipping them with skills in emotional intelligence, con...
In this episode we discuss: When it is the right time to quit. We are joined by Eleena Broadfoot, Advisor and Executive Coach. Love The Operations Room? Please support us by rating and reviewing it here . We chat about the following with Eleena Broadfoot: What are the important factors to consider when deciding to leave a job. Adding value to the business and making a meaningful impact should be a priority. Leaving a job requires careful planning and consideration of personal and professional fa...
In this episode we discuss: fractional COO, is it worth it? We are joined by Karina Mikhli, Founder, Fractionals United. Love The Operations Room? Please support us by rating and reviewing it here . We chat about the following with Karina Mikhli: What is the role of a fractional COO? How difficult is it to find a role as a fractional COO? What is crucial for winning fractional COO roles? What are the channels of entry for fractional work? What should pricing and structuring fractional work be ba...
In this episode we discuss: how to be a COO in today's complex world. We are joined by Jennifer Geary, Seasoned C-Suite executive across multiple industries and roles from fractional COO to Managing Director. Author of bestselling books How To Be a COO, CRO, CPO and CSO. Love The Operations Room? Please support us by rating and reviewing it here . We chat about the following with Jennifer Geary: The role of a COO involves being the second-in-command and bridging the gap between strategy and oper...
In this episode we discuss: the challenges of asynchronous communication in a remote-first organisation. We are joined by Jeremy Slater, COO at Bob W. We chat about the following with Jeremy Slater: How to do asynchronous communication well Managing information overload Why you need to invest in robust knowledge management -- hint: impacts customer service, operations, and scalability References https://www.linkedin.com/in/jeremy-jack-slater/ www.bobw.co https://bit.ly/jeremyslater Biography Aft...
48. How to present and not suck In this episode we discuss presentation skills and storytelling. We are joined by Jonathan Zatland, Operating Partner at Forme Partners. We chat about the following with Jonathan Zatland: Secrets to crafting narratives that captivate. How authenticity can transform your leadership narratives Why your presentations are falling flat References https://www.linkedin.com/in/jonathan-zatland-992a1b12/ Biography A creative and commercial leader with an extensive career i...
In this episode we discuss: The Future COO in Tech Companies. We are joined by Tony Olvet and Andrea Siviero from IDC. We chat about the following: How do COOs navigate the evolving landscape of digital transformation while ensuring organisational stability? What are the key priorities for COOs in 2024, and how do they drive strategic thinking beyond technology? What role do COOs play as the connective tissue of organisations, orchestrating digital initiatives and driving innovation? How can COO...
In this episode we discuss: Board Relationships. We are joined by Helen Hopper and Joy Harcup, authors of book, The Art and Psychology of Board Relationships. We chat about the following: Unravelling Boardroom Dynamics: What's Really at Stake? The Power of Psychological Safety: A Boardroom Imperative? Self-Awareness: The Boardroom Game Changer? Mastering Conflict Resolution in the Boardroom: Strategies Unveiled Trust, Collaboration, Success: The Boardroom Trifecta? References: https://www.linked...
