Episode 70 - OpEx with Marianne Rutz -Customer Experience CCXP
Jun 23, 2021•19 min•Season 1Ep. 70
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Episode description
I recently took my Customer Experience Management course with Daniel Ord of Omnitouch International with the view to sit my CCXP Exam in the next couple of weeks.
Today - I am taking you through this course…. In an effort to give you some clarity what Customer Experience really is and what we deem to be the 6 Core Competencies in CX!
DACH CX Awards Website: https://www.dach-cxa.com/
Marcus von Kloeden on LinkedIn: https://www.linkedin.com/in/marcusvonkloeden/
Omnitouch international: https://www.omnitouchinternational.com/
Marianne on Linkedin: https://www.linkedin.com/in/marianne-rutz/
Rutz Consulting Website: https://rutzconsulting.com/
This Podcast is produced by: Andrew Madden Photography & Media Production
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