Surfing the Returns Tsunami: How to Avoid Wiping Out During Returns Peak
Jan 16, 2024•59 min
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Episode description
The wave of returns continues to grow as consumers get more comfortable with shopping online and returns have been made easier. That doesn't mean they are easier on the operations side.
Tune in to hear this conversation featuring Evan Stalter of Two Boxes, Courtney Folk of Renewal Logistics and Austin Kreinz of Atomix. They discuss the current state of returns, operational challenges and how to navigate them and how returns policies can be impact consumer behavior.
Sponsored by Two Boxes who is making returns easier for the operations team. Check them out here.
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