Customer service is one of the industries most impacted by AI — but what if AI alone isn’t the answer ? In this episode of The Neuron Podcast , Grant Harvey and Corey Noles sit down with Matt Price , Founder & CEO of Crescendo , to explore how AI and humans working together can outperform automation alone. After spending 13+ years at Zendesk, Matt is now building an AI-native customer experience platform that automates up to 90% of tickets with 99.8% accuracy — without sacrificing empathy, t...
Feb 20, 2026•57 min•Season 1Ep. 40
Taylor Mullen, Principal Engineer at Google and creator of Gemini CLI, reveals how his team ships 100-150 features and bug fixes every week—using Gemini CLI to build itself. In this first in-depth interview about Gemini CLI's origin story, we explore why command-line AI agents are having a "terminal renaissance," how Taylor manages swarms of parallel AI agents, and the techniques (like the viral "Ralph Wiggum" method) that separate 10x engineers from 100x engineers. Whether you're a developer or...
Feb 17, 2026•56 min•Season 1Ep. 39
In this week's live-stream replay, we go live for a 2-hour, hands-on deep dive into GPT-5.1 Codex Max with Alexander Embiricos, product lead for OpenAI Codex. You’ll walk out feeling like an agentic-coding wizard, even if you’re starting from zero. GPT-5.1 Codex Max is OpenAI’s latest frontier agentic coding model. It’s built on an upgraded reasoning backbone and trained to handle real-world software engineering tasks end to end: PRs, refactors, frontend builds, and deep debugging. It can work i...
Feb 13, 2026•2 hr
Modern AI has been dominated by one idea: predict the next token. But what if intelligence doesn’t have to work that way? In this episode of The Neuron , we’re joined by Eve Bodnia , Founder and CEO of Logical Intelligence , to explore energy-based models (EBMs) —a radically different approach to AI reasoning that doesn’t rely on language, tokens, or next-word prediction. With a background in theoretical physics and quantum information, Eve explains how EBMs operate over an energy landscape , al...
Feb 10, 2026•56 min•Season 1Ep. 38
AI is moving fast — and 2026 is shaping up to be a turning point. In this livestream, Corey and Grant from The Neuron break down our biggest AI predictions for 2026, including: 🏆 Which companies, tools, and model types are most likely to come out on top 📉 Who could lose ground (and what’s driving the shift) 🎲 The wildcards most people aren’t factoring in yet 👀 What to watch across AI policy, agents, open source, and consumer adoption 🧠 The skills and strategies that will matter most in 2026...
Feb 06, 2026•2 hr 41 min
In this special episode, we go hands-on with three cutting-edge AI tools from Google Labs. First, Jaclyn Konzelman (Director of Product Management) demos Mixboard , an AI-powered concepting board that transforms ideas into visual presentations using Nano Banana Pro. Then, Thomas Iljic (Senior Director of Product Management) shows us Flow , Google's AI filmmaking tool that lets you create, edit, and animate video clips with unprecedented control. Finally, Megan Li (Senior Product Manager) walks u...
Feb 03, 2026•1 hr 57 min•Season 1Ep. 37
Autonomous coding agents are moving from demos to real production workflows. In this episode, Factory AI co-founder and CTO Eno Reyes explains what "Droids" really are—fully autonomous agents that can take tickets, modify real codebases, run tests, and work inside existing dev workflows. We dig into Factory's context compression research (which outperformed both OpenAI and Anthropic), what makes a codebase "agent-ready," and why Stanford research found that the ONLY predictor of AI success was c...
Jan 27, 2026•56 min•Season 1Ep. 36
AI reasoning models don’t just give answers — they plan, deliberate, and sometimes try to cheat. In this episode of The Neuron , we’re joined by Bowen Baker , Research Scientist at OpenAI , to explore whether we can monitor AI reasoning before things go wrong — and why that transparency may not last forever. Bowen walks us through real examples of AI reward hacking, explains why monitoring chain-of-thought is often more effective than checking outputs, and introduces the idea of a “monitorabilit...
Jan 23, 2026•55 min•Season 1Ep. 35
Everyone is rushing to build AI agents — but most companies are setting themselves up for failure. In this episode of The Neuron , Darin Patterson , VP of Market Strategy at Make , explains why agentic AI only works if your automation foundation is solid first. We break down when to use deterministic workflows vs AI agents, how to avoid fragile automation sprawl, and why visibility into your entire automation landscape is now mission-critical. You’ll see real examples of building agents in Make,...
Jan 20, 2026•1 hr 1 min•Season 1Ep. 34
IBM just released Granite 4.0, a new family of open language models designed to be fast, memory-efficient, and enterprise-ready — and it represents a very different philosophy from today’s frontier AI race. In this episode of The Neuron, IBM Research’s David Cox joins us to unpack why IBM treats AI models as tools rather than entities, how hybrid architectures dramatically reduce memory and cost, and why openness, transparency, and external audits matter more than ever for real-world deployment....
Jan 13, 2026•53 min•Season 1Ep. 33
Imagine an AI that doesn’t just output answers — it remembers, adapts, and reasons over time like a living system. In this episode of The Neuron , Corey Noles and Grant Harvey sit down with Zuzanna Stamirowska, CEO & Cofounder of Pathway, to break down the world’s first post-Transformer frontier model: BDH — the Dragon Hatchling architecture. Zuzanna explains why current language models are stuck in a “Groundhog Day” loop — waking up with no memory — and how Pathway’s architecture introduces...
Jan 06, 2026•49 min•Season 1Ep. 32
Carina Hong dropped out of Stanford's PhD program to build "mathematical superintelligence" — and just raised $64M to do it. In this episode, we explore what that actually means: an AI that doesn't just solve math problems but discovers new theorems, proves them formally, and gets smarter with each iteration. Carina explains how her team solved a 130-year-old problem about Lyapunov functions, disproved a 30-year-old graph theory conjecture, and why math is the secret "bedrock" for everything fro...
Dec 30, 2025•59 min•Season 1Ep. 31
Nick Talken started a 3D printing materials company in a trailer lab in his co-founder's backyard, sold it to a 145-year-old German chemical giant, then spun out an AI platform that's now transforming R&D for Fortune 100 companies. Albert Invent's foundational AI model—trained on 15 million molecular structures—is helping scientists at companies like Kenvue (maker of Tylenol, Neutrogena, and Listerine) compress projects from 3 months to 2 days. We dig into how enterprises train bespoke AI mo...
Dec 23, 2025•41 min•Season 1Ep. 30
Most enterprise knowledge is trapped in meetings—and then lost forever. Otter.ai CEO Sam Liang explains how his company turned meeting transcription into a $100M+ revenue business by solving a problem most companies don't even realize they have.In this episode, we cover:- Why meetings are your company's most expensive activity (and how to measure ROI on them)- Building a "meeting-centric knowledge base" that captures voice data other systems miss- How Otter organizes enterprise knowledge like Sl...
Dec 16, 2025•51 min•Season 1Ep. 29
In this episode, we sit down with Pavan Davuluri, Corporate Vice President of Microsoft's Windows + Devices business, to explore how Windows is evolving into an AI-native platform. Pavan leads the team responsible for strategy, design, and delivery of Windows products across the full stack - from silicon and devices to platform, OS, apps, experiences, security, and cloud. With 23 years at Microsoft, he's driven the creation of the Surface line and now oversees how hardware and software fuse toge...
Dec 03, 2025•31 min•Season 1Ep. 28
While everyone obsesses over which AI model is smartest, a quiet revolution is happening in the infrastructure layer underneath. Modular just raised $250M at a $1.6B valuation to solve a problem most people don't know exists: AI is locked into expensive, vendor-specific hardware ecosystems. Tim Davis, Co-Founder & President of Modular, joins us to explain why his company is building the "hypervisor for AI"—making it possible to write code once and run it on any GPU, from NVIDIA to AMD to App...
Nov 26, 2025•1 hr 1 min•Season 1Ep. 27
In this episode, we sit down with Scott Guthrie, EVP of Microsoft's Cloud + AI Group, to explore the architecture behind Azure's AI Superfactory. Scott oversees Microsoft's hyperscale cloud computing solutions including Azure, generative AI platforms, and next-generation infrastructure. We dive into Microsoft's strategic approach to AI datacenter buildout, the innovative Fairwater architecture with its 120,000+ fiber miles of AI WAN backbone, and how Microsoft is balancing performance, sustainab...
Nov 23, 2025•32 min•Season 1Ep. 26
Retool CEO David Hsu reveals that 48% of non-engineers are now shipping software. We explore how AI is democratizing software development, why engineers might stop coding internal apps within 18-24 months, and what this means for the future of work. David shares insights from Retool's survey of 10,000+ companies, Retool’s new AppGen program, and how "tomorrow's developers" are using AI to build real production applications on enterprise data. Subscribe to The Neuron newsletter: https://theneuron...
Nov 17, 2025•51 min•Season 1Ep. 25
Computers can see and hear, but they've never been able to smell—until now. In this episode, we sit down with Alex Wiltschko, Founder & CEO of Osmo, to explore how his company is using AI to digitize scent. Alex walks us through how they "teleported" the smell of a fresh plum across their lab, created the world's first AI-designed fragrance molecules, and built Osmo Studio—a platform that lets anyone design custom fragrances in one week instead of two years. We discuss the read/map/write fra...
Nov 07, 2025•53 min•Season 1Ep. 24
Behind every AI response, there's an invisible army of humans who trained it. In this episode, we talk with Casper Elliott from Invisible Technologies - the company that's trained 80% of the world's top AI models. We explore how models actually learn, why data quality matters more than quantity, what enterprises get wrong about AI deployment, and whether AI will really automate everyone's jobs. Casper shares insights from working with frontier labs, reveals the surprising skills that make great ...
Nov 07, 2025•1 hr 2 min•Season 1Ep. 23
Ever wondered who's actually teaching ChatGPT and Claude how to think? Meet Caspar Eliot from Invisible Technologies - the company behind 80% of the world's top AI model training. In this eye-opening conversation, we uncover the massive human workforce behind "artificial" intelligence, why your League of Legends skills might land you an AI job, and the shocking mistakes enterprises make when deploying AI. We discuss: • How AI models really learn (hint: it's not just scraping the internet) • Why ...
Nov 03, 2025•1 hr 2 min•Season 1Ep. 23
From Adobe Max 2025 in Los Angeles, Corey and Grant sit down with Ely Greenfield, Adobe's Chief Technology Officer, to explore the philosophy behind Adobe's practical AI strategy. Discover why the crowd went wild over AI renaming layers, how Adobe thinks about "additive not subtractive" AI, and where creative tools are heading next. Ely shares Adobe's vision for making AI a creative partner that enhances rather than replaces human artistry, and explains why the best AI features are often the mos...
Oct 31, 2025•32 min•Season 1Ep. 22
AI is changing what we need from our computers—but does that mean you need an "AI PC"? Corey and Grant sit down with Logan Lawler from Dell Technologies who leads Dell Pro Max AI solutions to decode what matters (and what doesn't) when buying or upgrading your next computer. From CPUs and GPUs to memory, NPUs, and traps to avoid, this episode is your practical roadmap for staying future-ready through the next five years of AI-powered work. Dell Pro Max Workstations: https://www.dell.com/en-us/pl...
Oct 24, 2025•1 hr 23 min•Season 1Ep. 21
Learn how to use NVIDIA's Nemotron open-source AI models with VP Kari Briski. We cover what Nemotron is, minimum hardware specs, the difference between Nano/Super/Ultra tiers, when to choose local vs cloud AI, and practical deployment patterns for businesses. Perfect for anyone wanting to run powerful AI locally with full control and privacy. Resources mentioned: NVIDIA Nemotron Models: https://www.nvidia.com/en-us/ai-data-science/foundation-models/nemotron/ Start prototyping for free: https://b...
Oct 15, 2025•38 min•Season 1Ep. 20
AI search is fundamentally changing how people find information online, but it's also creating a Wild West of spam, manipulation, and brand impersonation. SEO expert Mark Williams-Cook joins us to discuss why he calls AI a "leaky bucket," how expired domains are gaming LLMs, and what the death of the link graph means for the future of search. We'll explore practical strategies for making your site visible to AI, the risks brands face from AI phishing, and whether SEO is truly dead or just evolvi...
Oct 10, 2025•1 hr 18 min•Season 1Ep. 19
Everyone's talking about the AI datacenter boom right now. Billion dollar deals here, hundred billion dollar deals there. Well, why do data centers matter? It turns out, AI inference (actually calling the AI and running it) is the hidden bottleneck slowing down every AI application you use (and new stuff yet to be released). In this episode, Kwasi Ankomah from SambaNova Systems explains why running AI models efficiently matters more than you think, how their revolutionary chip architecture deliv...
Oct 07, 2025•53 min•Season 1Ep. 18
In this special hands-on episode, Corey Noles and Grant Harvey dive into OpenAI's Sora 2 - the AI video platform that's part TikTok, part meme generator, and 100% chaos. Watch as they navigate the new social media-style interface, create ridiculous videos featuring Sam Altman at a Berlin techno rave filled with clowns, and discover why Sam has become the "Tom from MySpace" of AI-generated content.The hosts explore Sora 2's key features including the viral "cameo" system that lets you loan your l...
Oct 03, 2025•47 min
In this episode, we're joined by Ahmed El-Kishky, research lead at OpenAI, to discuss their historic victory at the International Collegiate Programming Contest (ICPC) where their AI system solved all 12 problems, beating every human team in the world finals. We dive into how they combined GPT-5 with experimental reasoning models, the dramatic last-minute solve, and what this means for the future of programming and AI-assisted science. Ahmed shares behind-the-scenes stories from Azerbaijan, expl...
Oct 01, 2025•53 min•Season 1Ep. 16
Microsoft AI CEO Mustafa Suleyman (co-founder of DeepMind) joins The Neuron to discuss his provocative essay on "Seemingly Conscious AI" and why machines that mimic consciousness pose unprecedented risks - even when they're not actually alive. We explore how 700 million people are already using AI as life coaches, Microsoft's massive $208B revenue strategy for AI, and exclusive features like Copilot Vision that can see everything you see in real-time.Key topics:• Why AI consciousness is an illus...
Sep 24, 2025•42 min•Season 1Ep. 15
Steve Brown's house burned down in a wildfire—and accidentally saved his life. When doctors missed his aggressive blood cancer for over a year, Steve built a swarm of AI agents that diagnosed it in minutes and helped design his treatment. Now he's turning that breakthrough into CureWise, a precision oncology platform helping cancer patients become better advocates. We explore agentic medicine, AI safety in healthcare, and how swarms of specialized AI agents are changing cancer care from diagnosi...
Sep 17, 2025•1 hr 12 min•Season 14Ep. 14
