Should MSPs Be More Like Cloud Providers

Weaver Outrage Meter (Medium)   I recently read a blog written by a government about how to properly use MSPs in a cloud environment. Now. I am not sure what background this author has but I’m assuming a good number of people read and approved of the article since it was published (for the public to read) on a government website.   I do not like attacking people directly when they have no ability to respond to the allegation but in this case, I believe the idea raised is so contentious that it must be addressed. So, that is what I intend to do.   I won’t name the person or the organization, but I do intend to discuss the nature of the article and what it purports to encourage: namely, that MSPs ought to behave more like cloud providers.   Highlights: What attributes of the cloud provider ought to be mimicked by the MSPs? How do MSPs and cloud providers interact? If MSPs did not exist, would the cloud provider be able to service the customer? Do we really want MSPs to be more like cloud providers?