Consumer ninja - Truworths customer service fail: A 30-year loyalty tested - podcast episode cover

Consumer ninja - Truworths customer service fail: A 30-year loyalty tested

Apr 02, 202511 min
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Episode description

Stephen Grootes speaks to consumer journalist Wendy Knowler about a shocking case of customer service failure by Truworths, which led a loyal 30-year customer to close her account after a frustrating experience with account payment.

 

The Money Show is a podcast hosted by well-known journalist and radio presenter, Stephen Grootes. He explores the latest economic trends, business developments, investment opportunities, and personal finance strategies. Each episode features engaging conversations with top newsmakers, industry experts, financial advisors, entrepreneurs, and politicians, offering you thought-provoking insights to navigate the ever-changing financial landscape.

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Consumer ninja - Truworths customer service fail: A 30-year loyalty tested | The Money Show podcast - Listen or read transcript on Metacast