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The Modern Retail Podcast

The Modern Retail Podcast is a podcast about all the ways the retail industry is changing and modernizing. Every Saturday, senior reporters Gabi Barkho and Melissa Daniels break down the latest retail headlines and interview executives about what it takes to keep up in today’s retail landscape, diving deep into growth strategies, brand autopsies, economic changes and more
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Episodes

‘Billion dollar brand’: Kids Foot Locker’s Jill Feldman on the retailer’s ambitions

Kids Foot Locker has big plans to be the number one shoe retailer for kids. According to Jill Feldman, the vp and general manager of Kids Foot Locker, she aims to make it a billion-dollar brand. “That’s not quite doubling [where it is now],” she said on the Modern Retail Podcast, “but we have had really big momentum recently.” There are a few major things Feldman is focusing on: for one, expansion. That includes expanding the product selection, but also Kids Foot Locker’s retail footprint. “We a...

Oct 07, 202129 min

‘Our goal was not just to bring oat milk to Brooklyn’: Oatly’s North America president on the brand’s growth plans

It’s 2021, and oat milk has become a mainstream phenomenon. One brand leading that charge is Oatly. It’s a nearly-30-year-old Swedish company, but only expanded to the U.S. in the last five years. But its expansion helped spur a nationwide acceptance of dairy alternatives. Mike Messersmith, Oatly’s president of North America, joined the Modern Retail Podcast this week and talked about the brand’s growth, as well as the category as a whole. Oatly started its U.S. expansion in coffeeshops, and tha...

Sep 30, 202138 min

'Basically profitable since day 1': Saatva co-founder Ricky Joshi on tackling the luxury mattress market

Over the last year and a half, people have increasingly invested in their homes. And mattress brand Saatva was able to capitalize that demand. The ten-year-old company saw revenues almost double over the last two years. In 2017, the company disclosed that it made $207 million in revenue. According to co-founder and chief strategy officer Ricky Joshi, Saatva has been "basically profitable since day one." He joined the Modern Retail Podcast and spoke about how Saatva has been growing and expanding...

Sep 23, 202132 min

St-Germain’s Emma Fox on the growing apéritif market

It’s been an unpredictable year-plus for the spirits industry, as alcohol consumption shifted away from bars to the home and, now, slowly back to bars. But that presented a unique opportunity for the apéritif brand St-Germain. The Bacardi-owned elderflower-based liqueur has benefitted from growing demand for apéritifs. But according to Emma Fox, the VP of the brand, St-Germain has also been taking great pains to get more people to know it exists. Fox started working at St-Germain about a year an...

Sep 16, 202129 min

‘Sometimes marketers get blinded’: Cuisinart’s Mary Rodgers on how the appliance brand stays current

Cuisinart is generally known for one thing -- its food processor -- but the company has been expanding its reach in the kitchen for decades. In fact, the brand is moving beyond the kitchen into new parts of the home. Most recently, Cuisinart launched an air purifier. That makes for a tall order as a brand marketer. This week on the Modern Retail Podcast, Mary Rodgers, Cuisinart’s director of marketing communications, spoke about how her overall approach has evolved as Cuisinart’s product line ha...

Sep 09, 202139 min

‘The perfect storm’: How Brunt is building a DTC apparel brand for trade worker

Eric Girouard hadn’t planned on launching his company during a pandemic, but that’s what ended up happening. Girouard is the founder and CEO of Brunt Workwear, an online apparel company that began selling its first products -- work boots -- a year ago. While Brunt had been in the works well before the coronavirus first hit, Girouard was faced with a decision in March 2020 of whether or not to delay the launch. Ultimately, he decided against it -- and, in fact, did the opposite and ended up launc...

Sep 02, 202134 min

‘We are fortunate to have a subscription model’: Bark CEO Manish Joneja on capitalizing on the pandemic pet adoption boom

According to the dog toy and accessories brand Bark, that’s led to an increase in demand. During its latest quarterly earnings report, the company reported that subscription shipments shot up 52.4% year-over-year, hitting 3.6 million. And revenue grew 57% year-over-year, coming to $117.6 million. According to CEO Manish Joneja, the plan is to grow and expand. Joneja joined the Modern Retail Podcast and spoke about the last year and his big plans for the brand -- which went public via a SPAC in J...

Aug 26, 202130 min

‘We’re not entering 20 new categories’: Magic Spoon’s Gabi Lewis on building a modern cereal brand

Gabi Lewis thinks the cereal world is ready for an upgrade. That’s why a few years after he sold his first company, a cricket protein startup, he co-founded Magic Spoon. The brand, which first launched in 2019, is sold entirely online and offers a variety of different protein-filled cereals for around $10 a box. The idea with Magic Spoon, said Lewis, was to “take cereal through the innovation that we’ve seen in categories like ice cream or candy -- where brands have come in and they have just fl...

Aug 19, 202132 min

‘There’s tons of whitespace’: Minibar Delivery’s Lindsey Andrews on the growing alcohol e-commerce space

E-commerce saw unprecedented gains in 2020, especially in areas like alcohol that historically relied on in-store sales. Indeed, Minibar Delivery -- a platform whose name aptly describes its services -- saw a 500% increase of new customers in March and April of last year. Now, the company is trying to keep growth apace while adding more cities and liquor store partners to its roster. CEO and co-founder Lindsey Andrews joined the Modern Retail Podcast this week and talked about Minibar’s trajecto...

Aug 12, 202134 min

‘I’m a stores guy by trade’: Designer Brands’ Roger Rawlins on the shoe retailer’s digital future

Designer Brands Inc., parent company of DSW, has been trying to prove itself to be a bonafide digital retailer. This past quarter cemented that the current strategy may be working. After a year of losses due to the pandemic, Designer Brands swung to a profit in the first quarter of this year hitting $703.2 million in revenue. “We were really just trying to manage what was there until we could get our arms around how long this thing was going to last,” CEO Roger Rawlins said on the Modern Retail ...

Aug 05, 202132 min

Foxtrot CMO Carla Dunham on the convenience store startup’s ambitious expansion

Convenience store startup Foxtrot is trying to become a national name. Over the last few weeks, the company announced a series of expansion plans. For one, it plans to open 50 new locations over the next two years. Foxtrot is also launching a national delivery program called Foxtrot Anywhere. The retailer’s CMO Carla Dunham joined the Modern Retail podcast and spoke about the company’s big ambitions. While Foxtrot is positioned as a quasi-convenience store, it tries to highlight the quality of i...

Jul 29, 202127 min

‘Building a business that will last’: AptDeco’s Reham Fagiri on scaling economically

Furniture became a hot item in 2020, and resale platform AptDeco was ready for that demand. The company’s sales grew more than 300% last year, and is trying to ride that wave through this year. According to co-founder and CEO Reham Fagiri, the company’s emphasis is now on expansion. AptDeco began in New York in 2014, and has been slowly growing ever since. Over the years, it added delivery to Northern New Jersey as well as Washington D.C. Now, more cities are being added. “We launched in Philade...

Jul 22, 202130 min

How outdoor furniture brand Yardbird started on Craigslist and expanded nationally

Sometimes, the best way to figure out product-market fit is to go on Craigslist. That’s what outdoor furniture brand Yardbird did in 2016 when it first launched. Co-founder Jay Dillon had spent some time in Hong Kong learning about outdoor furniture manufacturing. He brought back some items to Minneapolis and marketed them on Craigslist. “We sold about $100,000 within two weeks,” he said on the Modern Retail Podcast. Over the years, Yardbird has outgrown its scrappy online marketplace roots. The...

Jul 15, 202133 min

‘I don’t have a good filter’: East Fork’s Connie Matisse on scaling a brand while staying true to its roots

A lot of changes have happened at Asheville, North Carolina-based East Fork Pottery over the last year. For one, its CMO and co-founder Connie Matisse became the brand’s CEO earlier this year. Her husband Alex had been chief executive since its launch in 2009, but the two decided that Alex would begin focusing on more longterm plans and Connie would become the day-to-day top leader. What’s more, the ceramics company grew during the pandemic -- and became profitable. “We are coming up on 11 month...

Jul 08, 202142 min

United Sodas of America’s Marisa Zupan on the new DTC beverage playbook

It’s not easy launching a new brand -- and even harder doing it during a pandemic. But that’s what United Sodas of America did. The startup soda company hit U.S. shelves in 2020 and has been growing ever since. Co-founder and CEO Marisa Zupan joined the Modern Retail Podcast and talked about the past year’s trials and tribulations. When United Sodas launched in May of 2020, many stay at home orders were still in place. As a result, the company focused mainly on building out its online presence. ...

Jul 01, 202137 min

‘The Shark Tank effect is real’: Copper Cow Coffee’s Debbie Wei Mullin on growing a modern CPG brand

It’s been a crazy year for brands in the CPG space. That’s what Debbie Wei Mullin, founder and CEO of Copper Cow Coffee, said on this week’s episode of the Modern Retail Podcast. The home-brewed Vietnamese coffee company has been around since 2017 and has been growing over the years. But the pandemic changed some strategies, as well as many of its revenue channels. When Copper Cow first started out, it relied heavily on wholesale. It inked deals with both grocers the department stores as a way t...

Jun 24, 202132 min

Harry’s Labs’ Tehmina Haider on how the CPG giant is building out a portfolio of brands

Last year, when razor startup Harry’s backed a cat food company, it was -- in part -- due to the work of Tehmina Haider. Haider is the head of Harry’s Lab, which both launches new CPG brands as well as invests in and acquires existing ones. Haider described the operation as being a “diversification engine.” She joined the Modern Retail Podcast and explained how she’s built out the program over the last three years. Haider’s background is in consumer investing, hailing from L Catterton where she ...

Jun 17, 202130 min

Asutra CEO Stephanie Morimoto on growing a wellness brand with Venus Williams’ help

It’s good to have celebrity boosting your brand. That’s what self care wellness brand Asutra, which sells products like soaps, sleep aids and anti-aging serums, learned when Venus Williams reached out to the company asking how she could be involved. After some meetings, Williams became the chief brand officer and the company’s most prominent spokesperson. “She talks a lot about active self care and Asutra in the press and on social and makes big announcements for us,” said CEO Stephanie Morimoto...

Jun 10, 202137 min

How Farmer’s Fridge pivoted to home delivery during the pandemic

Sometimes, businesses start out as direct-to-consumer. Other times, they’re forced into it. That’s essentially what happened with Farmer’s Fridge, a company best known for its salad vending machines. Since 2013, the company has been growing its vending machine presence -- first in the Midwest, and then beyond. Its core customers were workers looking for quick and healthy lunches on the go. But the pandemic changed all of that. Over the last year, Farmer’s Fridge focused less on its vending machi...

Jun 03, 202134 min

‘We’re a growth brand’: Tillamook’s CEO on the dairy company’s eastward expansion

It’s tough transforming a local brand into a national name. But that’s what Oregon-based dairy company Tillamook is trying to do. Over the last few years, the company began an eastward expansion -- going beyond the Pacific Northwest as far as the East Coast. And, according to CEO Patrick Criteser, it seems to be working. In 2017, he said on the Modern Retail Podcast, 95% of Tillamook’s sales were made west of the Rocky Mountains. Today, “we’re about 10% to 15% east of the Rockies.” The dairy com...

May 27, 202134 min

‘We very much see retailers as acquisition channels’: Caraway CEO Jordan Nathan on the cookware brand’s growth strategy

It’s been a good year to be a homewares brand. Indeed, cookware startup Caraway was a hot commodity during the pandemic. According to its founder and CEO Jordan Nathan, the company’s popularity created some headaches. Many items were out of stock more often than not in 2020, and supply chain issues continue to persist. But, “we were very fortunate to be on the right side of the equation,” Nathan said on the Modern Retail Podcast. According to Nathan, part of what made Caraway especially successf...

May 20, 202132 min

‘We can be a lot faster’: Levi’s Marc Rosen on how the denim brand’s business has evolved

Marc Rosen has worn many hats -- or, perhaps, pants -- at Levi’s. Today, he’s the president of the apparel brand’s Americas business. But he’s been at the company for seven years -- first joining to grow Levi’s e-commerce business. As such, he’s seen a lot of changes, both within the company and in retail as a whole. On the Modern Retail Podcast, Rosen spoke about what he’s been observing, as well as how his role at Levi’s has changed both over the years and during the pandemic. Thinking back to...

May 13, 202133 min

‘We’re not trying to be a retailer’: Google’s commerce president Bill Ready on growing the shopping ecosystem

Google wants to make it crystal clear that it’s not a marketplace. True, people can buy things on Google, but it also lets sellers link out to other marketplaces. On the Modern Retail Podcast, Bill Ready, the company’s president of commerce and payments, discussed this important nuance. “We’re not a retailer, we’re not a marketplace,” he said. In his estimation, Google is about helping shoppers discover products (and sometimes letting them transact with in the platform). While the site looks and...

May 06, 202135 min

‘Disproportionately benefited’: Ocean Spray CEO Tom Hayes on going viral and expanding into new categories

It’s been a crazy year for Ocean Spray. The 91-year-old cranberry product company not only saw an increase in sales over the last year, but went viral on TikTok. It saw increased demand in 2020, according to CEO Tom Hayes. “Ocean Spray as a category leader has probably disproportionately benefited [from the pandemic],” Hayes said on the Modern Retail Podcast. This episode was recorded live at last week’s Modern Retail Summit. There, Hayes gave a fireside chat -- talking about the company’s produ...

Apr 29, 202127 min

‘A rich tapestry of interests, affinities and geographies’: Crocs president Michelle Poole on the shoe brand’s influencer strategy

It’s been a big year for Crocs. The popular shoe brand, known for its ubiquitous plastic slip-ons, saw revenue grow 12.6% year-over-year, hitting $1.39 billion. E-commerce was a big driver of its business, growing 92%. About half of the company’s revenue comes from digital channels. According to the company’s president Michelle Poole, this success was thanks to the brand keeping its ear to the ground and remaining scrappy. “I’m most focused on how the brand comes to life across the globe, in all...

Apr 22, 202132 min

Taika CEO Michael Sharon on growing a coffee brand during the pandemic

If you text the phone number on a can of the coffee drink Taika, chances are that a human will respond. This is by design. The company, which boasts a caffeinated canned drink that contains so-called adaptogens, launched in 2020 -- right when the pandemic hit. And it’s used a text-based branding strategy to help it connect with customers. Co-founder and CEO Michael Sharon joined the Modern Retail Podcast this week and spoke about how the company has been able to grow over the last year. Sharon’s...

Apr 15, 202138 min

‘This is a land grab’: Vivino CEO Heini Zachariassen on the growing wine e-commerce market

The Shazam for wine had quite a big year. Vivino, an app that lets users search for wines by taking a picture of the label and read customer reviews, raised $155 million last February. The app now has over 50 million users worldwide, and says it facilitated around $250 million in sales last year. Founder and CEO Heini Zachariassen joined the Modern Retail Podcast, and spoke about this newfound growth. The app is over ten years old, and only a few years back began adding commerce to the mix. Befo...

Apr 08, 202130 min

‘We never had to pivot our message’: Lands’ End’s Sarah Rasmusen on comfort coming back in style

Comfy clothes certainly had a moment last year. Indeed, as Sarah Rasmusen, chief customer officer at the apparel brand Lands’ End said, “it could not be a better time to be in the elastic waist business.” While the company’s revenue slightly dipped year-over-year according to its most recent earnings, online sales grew nearly 8% and the company is bullish about its products remaining in demand. Rasmusen joined the Modern Retail Podcast and spoke about how the decades-old company has been navigat...

Apr 01, 202134 min

‘Game-like experiences have just exploded’: Tophatter’s Andrew Blachman on the future of entertainment-based commerce

It’s been a big year for online shopping -- not just for Amazon. The live auction site Tophatter, in fact, had a record year. The nine-year-old company saw sales grow 20% year-over-year (and said that were it not for supply chain bottlenecks, that growth would have been even higher). According to the company's president Andrew Blachman, Tophatter's focus on entertainment and discovery is what helped its popularity surge. Blachman joined the Modern Retail Podcast this week and spoke about all thi...

Mar 25, 202133 min

‘Grocery will maintain positive growth’: King Arthur Baking’s Bill Tine on the new CPG landscape

The coronavirus changed the way people shopped for groceries, and King Arthur Baking Company was no exception. The 230-year-old company had one of the hottest pandemic commodities: flour. And while it did face huge supply chain constraints early last year, King Arthur has been able to see historic sales growth and consumer behavior changes. On the Modern Retail Podcast, Bill Tine, vp of marketing, spoke about all the curveballs thrown at the company over the last year -- as well as why it decide...

Mar 18, 202130 min
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