Both verbal and nonverbal communication are critical interpersonal skills. Listening to others, observing their reactions, speaking in a way that promotes understanding and connection, using body language—these are all essential to our leadership development. Effective leaders must know that communicating is a combination of what you say, how you say it, and how you respond to what has been said back to you. Today’s guest is Richard Newman. Richard is the Founder of Body Talk. Over the past 22 y...
Jul 26, 2022•31 min
Be honest with yourself for a moment: Are you managing your time and tasks well? Do you have a weekly planning routine that helps ensure you’re focused on your most important work? Sometimes, just a few simple changes to your planning can help you find more freedom and fulfillment in your work. Today’s guest is Demir Bentley. Demir teaches hard-hitting efficiency techniques and proven accountability strategies that have helped clients generate millions in revenue while saving thousands of hours....
Jul 19, 2022•33 min
Vacation time is so important. We know there are a myriad of health benefits that come from taking time away from work. I also know how anxiety producing it can be to worry about your team or projects while you're away or stress over returning to an overflowing inbox and build-up of tasks, which can negate some of the health benefits and enjoyment of your time off. So what can you do to make your vacation time as rejuvenating as possible? Today's episode is about preparing to be out for vacation...
Jul 12, 2022•11 min
Does it ever seem like your tasks just keep piling no matter how busy you are? As managers, it’s crucial that we’re able to follow through on our tasks and responsibilities so we can take care of our businesses and people. But in order to do that, we must have the right tools and mindset to organize and prioritize our daily work. Today’s guest is Mark J. Silverman. Mark is an executive coach, author, and podcast host. He works with leaders and their teams around the world, to address the underly...
Jul 05, 2022•31 min
Authenticity at work requires being true to yourself. However, this can be a difficult feat for managers. We often step into the management position believing there is a certain way we must speak and act, or certain knowledge we should now possess simply because we’re leading others, but research shows people respond more favorably to managers who are their true selves. How can managers fulfill their role while being true to their personalities, capabilities, and limitations? Today’s guest is Sa...
Jun 28, 2022•29 min
It's cliche, but true: Your people are your biggest asset. There's nothing more important than hiring people who are a strong fit for the job responsibilities and also align with your organization's values and mission. But recruiting the right people for your team can pose a challenge, and the hiring process can leave managers feeling exhausted. Today’s guest is Tatiyana Cure. Tatiyana brings her extensive background as an executive recruiter and talent acquisition leader to her work of coaching...
Jun 21, 2022•34 min
Most people have a general idea about how their colleagues or team members work best. You may occasionally pick up a random fact about a person's personality or work style, but it's rare to have the full picture. The result: we are frustrated by our coworkers because we don’t understand them and they don’t understand us. Today I talk about creating a Personal Instruction Manual, or PIM for short. A PIM is a resource that describes a person’s personality and working preferences, and its purpose i...
Jun 14, 2022•14 min
We’ve all been there. We thought we knew what was best, only to find out later that what we thought we knew was wrong. Even the best manager can get lost in all the leadership advice, trying to do what’s right and still somehow failing. This is because sometimes that leadership advice is wrong. Today’s guest is Sumit Gupta. Sumit spent 20 years in software, started 2 for-profit and 1 non-profit organizations, and is a photographer. He combines his experiences as a techie, engineer, 3x entreprene...
Jun 07, 2022•31 min
When working with a team, delegation is one of the most important skills to develop. One of our main goals as managers is to unlock the potential of our people, and effective delegation enables that to happen. However, ineffective delegation can lead to frustration and inefficiencies for everyone. Today’s guest is Yuri Elkaim. Yuri is a former pro athlete, leading health expert, New York Times bestselling author, and the founder of Healthpreneur® where he helps health entrepreneurs, coaches, and...
May 31, 2022•33 min
A modern manager is an employee’s partner. You support them, teach them, and guide them through the ups and downs of doing their work. While many new managers, and entrepreneurs are thrown into the position without training, they don’t need to flounder. With a bit of intention and determination, anyone can become a rockstar manager. Today’s guest is Joie Jager-Hyman. Joie is the Founder of College Prep 360, a boutique educational advisory group. She is also the author of two books on college adm...
May 24, 2022•44 min
We live in an age of distraction. No matter what we have to do – whether it's writing an essay, working in an office, or just going about our daily lives – we are constantly at the mercy of internal and external distractions. These attention-breakers have serious consequences on our quality of work. The good news is that with our growing knowledge of the brain and improved technology, there are specific steps we can take to increase attention and improve focus. This week’s episode covers the dif...
May 17, 2022•15 min
People that don't feel safe in their work can't reach their full potential. Psychological safety can make the difference between a productive and innovative workplace, and one where employees feel the need to keep their heads down. As managers, it's our responsibility to create a culture of psychological safety so our team members can communicate well, produce better results, and be their authentic selves. Today’s guest is Teresa Mitrovic. Teresa is the founder of ORO Collective, as well as a co...
May 10, 2022•40 min
For many people, the pandemic blurred the lines between personal and professional spaces. While this had many benefits such as bringing people closer together, it also created ambiguity that is challenging for managers to navigate. How can managers best create and maintain boundaries while supporting their team members’ whole selves? Today’s guest is Deborah Grayson Riegel. Deborah is a keynote speaker, executive coach, and consultant who has taught leadership communication for Wharton Business ...
May 03, 2022•34 min
Organizations across the globe are reconsidering how, when, and where work gets done. As offices reopen and employees desire more flexibility, now is the time for teams and organizations to design a work ecosystem that meets today's needs while setting people up for the future. Today’s guest is Emily Esterly. Emily has nearly 15 years of experience in roles spanning HROD, corporate strategy, economic development, workforce development, and corporate sustainability. At GOJO, her HROD and Enterpri...
Apr 26, 2022•31 min
Today I’m celebrating 200 episodes. This feels like a major accomplishment. When I launched the show in May 2018, just getting to 10 episodes felt a little overwhelming. Now, looking back, I’m so proud of what I was able to do and how many managers like yourself I’ve been able to help. It’s because of you that I create this show week after week. For this special 200th episode, I looked back over the guest episodes and thought about what ideas really stood out for me. While every episode has gold...
Apr 19, 2022•24 min
Athletes train their bodies with intention. They practice their chosen activity but also take time to develop the skills needed for high performance. If our bodies benefit from both “playing the game” and “training in the gym”, why wouldn’t that same approach be true for our brains? Today’s guest is Darcy Luoma. Darcy is the author of Thoughtfully Fit® and a highly sought-after coach and consultant who has worked with more than five hundred organizations in forty-eight industries to create high-...
Apr 12, 2022•34 min
Whether you're a leader or a manager, the chances are that you occasionally (or regularly) find yourself dealing with difficult situations. Coaching is an increasingly popular way of helping people develop the skills, habits, and mindsets needed to reach their full potential by better understanding themselves, their goals, and the situations they encounter. Today’s guest is Dr. Richard Levin. Richard is widely recognized as one of the first executive coaches. He is one of a half-dozen global lea...
Apr 05, 2022•33 min
It seems like every day there is a new communications app or an advance in communications technology capabilities. These tools are intended to help us collaborate more effectively with our team, but they can also lead to a tangled web of information and a messy communication system. Plus, teams are exploring new ways of working as hybrid work slowly replaces fully remote teaming. Given the foundational nature of communications, intentionally designing your communication practices can elevate and...
Mar 29, 2022•16 min
How we go about our work can make or break our productivity and effectiveness. The ability to meet deadlines, stay calm under pressure, develop a project plan and focus on a task without checking email every five minutes are all part of the skillset known as executive functioning. While this part of our brain develops throughout childhood, many of us still struggle with executive functioning as adults. Luckily, like any skill, we can develop them. Today’s guest is Michael Delman. Michael is the ...
Mar 22, 2022•39 min
Managers know the value of team building, but not all activities are effective or right for your people. Traditional team-building activities like ropes courses, paintball games, or scavenger hunts often don’t speak to millennials or employees in other generations. They can also be competitive instead of collaborative, or require physical abilities that not everyone is capable of. Instead, managers can look for activities that are fun, accessible, and translate into productive relationships in t...
Mar 15, 2022•31 min
Accountability, when done right, isn't about exerting power or authority. It’s not about enforcing punishments or negative consequences. Instead, it’s about making sure that everyone does what they commit to doing through shared responsibility for success. Managers who do this develop strong teams with strong performance. Those who don’t do this end up with extra pressure on themselves and disengaged employees who are underperforming or unhappy in their jobs - both of which are downright unhealt...
Mar 08, 2022•13 min
As managers, we have a responsibility to help our employees find stability in a time of chaos. To do this most effectively, we need to understand how the brain functions best—and most importantly, how it can go wrong. Understanding the neuroscience of change will give us unparalleled insight into managing moments of uncertainty and times of change so that our team members remain productive, engaged, and loving their work. Today’s guest is Russ Linden. Russ is a management consultant, leadership ...
Mar 01, 2022•33 min
The brain is an amazing thing. Its capacity to learn is almost endless. But too often the process of learning can feel boring, difficult, stressful, and even painful. In order for the brain to retain what we’ve learned, we need to deploy the right strategies. These simple approaches make learning efficient and enjoyable. Today’s guest is Collin Jewett. Collin is an industrial engineer, author, coach, and adventurer. He loves helping others rediscover the joy of learning and partnering with their...
Feb 22, 2022•35 min
It’s easy to get caught in the whirlwind of work. We can get carried along by the hundreds of things that need to get done, never stepping back to consider if it’s actually working or whether the path is even the right one. Taking time to prioritize, reflect, or set boundaries that actually get followed can feel like a luxury we just can’t afford given the fires that keep popping up, the ever-growing to-do list, and wanting to be there for our team members when they need us. But imagine what wor...
Feb 15, 2022•35 min
Influencing others is a key part of most managerial positions. Too often we conflate authority with influence. Authority is an exercise in power while influence is about encouraging people to join you in a shared mission. Whether it's getting a team member to change their behavior, generating buy-in from your supervisor, or getting a colleague in a different department to help out, we are often in positions where we don’t have (or don’t want to use) positional power to get what we need. This is ...
Feb 08, 2022•12 min
It’s easy to get caught up in the “us versus them” mentality. Our brains naturally like to categorize people and then bond with those who are “on our team” while alienating those who are not. This can happen within an organization “marketing vs sales” or by identity “men vs other gender identities” or geography “London HQ vs remote team members” and many other factors. When cultural divides separate colleagues, it inhibits effective communication and collaboration. Instead, we need to find ways ...
Feb 01, 2022•34 min
Some managers worry that hiring a freelancer means you will have to take a leap of faith. You won’t know that person’s work ethic or professional personality. But in reality, hiring and managing a freelancer doesn’t need to be scary. Instead, it can transform your team’s work. Today’s guest is Matthew Mottola. Matthew is a leader in ethically creating the remote freelance economy. He is CEO of Venture L, Author of The Human Cloud and a Forbes Contributor. Matthew and I talk about working with fr...
Jan 25, 2022•28 min
Like any field, Diversity, Equity and Inclusion continues to evolve. As managers, we need to continue to grow and develop our skills. While it may seem hard to keep up with the newest concepts, it may very well be one of the most important components to being a rockstar manager now and in the future. Today’s guest is Perrine Farque. Perrine is an author, entrepreneur, keynote speaker and diversity and inclusion expert who empowers leaders to leverage diversity and inclusion as their competitive ...
Jan 18, 2022•31 min
Great managers invest in growing their team members. But who is actually responsible for professional development? Surprise: it’s the individual, not the manager. Organizations take a wide variety of approaches to professional development ranging from none at all to reserving Individual Development Plans (IDPs) for only high potentials or those struggling the most. So where does that leave everyone else? This episode is all about taking control over your individual development plan. I walk throu...
Jan 11, 2022•13 min
The summer of 2021 saw a staggering increase in resignations and the trend has remained. Management professor Anthony Klotz called this phenomenon the "Great Resignation." In response to the pandemic, people are rethinking their job, career, and lifestyle. What can we do, as managers, to keep our best people from leaving us? Today’s guest is Christine Comaford. Christine is a Leadership and Culture Coach, Serial Entrepreneur, and New York Times bestselling author. For over 30 years Christine has...
Jan 04, 2022•31 min
