This is the fourth bonus episode in the Parenting Your Business series. In these episodes, I talk about my experiences as a parent and manager / entrepreneur, comparing situations and learnings. In this episode, I reflect on moments when we communicate unclearly or don't say what we actually mean and how we make assumptions about what other's say or do. Get in touch and join the conversation! mamie@mamieks.com mamieks.com/podcast patreon.com/modernmanager...
Feb 03, 2019•4 min
We all have moments when we wish we were better communicators: less nervous, more confident, better able to connect with and inspire members of our team, and more likely to really be heard by those listening. According to this week’s guest, “Owning your voice means feeling confident in the moment of communication because you know how to move through nerves and anxiety to say what you need to say so that it will resonate with your audience." This week, I speak with Jackie Miller, CEO and Presiden...
Jan 30, 2019•33 min
I’ve found that most teams don’t often enough pause to reflect on or evaluate the success of the work itself. There is so much to do, that we just keep pushing forward without pausing to ask how we’re doing and if we should keep going. In this episode, I outline four approaches to evaluating your teams’ work. Get the free mini-guide to help you get started with evaluating your team’s work. Join the Modern Manager community to get the full guide which includes questions to ask and more for all fo...
Jan 22, 2019•16 min
When was the last time your team had a conversation about a non-work topic? That might seem like an unusual question when in fact, it’s an important component to building a high performing team. When people connect on a human level, they develop and deepen trust and respect, enabling them to constructively engage in conflict, openly share ideas and much more. This week, I speak with Ann Smith, Executive Director of the non-profit Books@Work. Books@Work partners with employers to break down barri...
Jan 15, 2019•29 min
Meetings are just one form of communicate. Chat, email, collaborative digital tools and meetings are all good for some things and not others. While it seems simple to say, “let’s have a meeting,” it is important to pause and consider if a meeting is really necessary. Get the free mini-guide to help you write a desired outcome. Join the Modern Manager community to get the full guide which includes suggestions for when to hold a meeting vs use an alternative, and more. Subscribe to my newsletter t...
Jan 08, 2019•15 min
Do you still remember that uncomfortable, nerve-wracking or awkward feedback conversation you had with your manager, a colleague or direct report? Why are these conversations so difficult and how can we be better feedback givers and receivers? This week, I speak with Robleh Kirce, Head of Coaching at LifeLabs. His research centers on transformative leadership experiences, behavioral-based 360 tools, leadership skills under pressure, and workplace habits that drive change. Join the Modern Manager...
Jan 02, 2019•32 min
As we prepare for another year, many of you I’d expect are doing some reflection on yourself, your personal goals, and what you hope for in 2019. Teams have goals, skills and competencies, just as individuals do. As you reflect on individual performance and opportunities for growth, consider also reflecting on how your team could become stronger. How might you invest in your team’s capabilities in order to work more effectively, accomplish great things, and create an environment where people flo...
Dec 18, 2018•15 min
Team culture exists whether you intentionally shape it or not. Many managers organically build a culture based on their own values. But how do you design and transform a culture intentionally - one that delivers greater results for the individual, team and company? This week I speak with Isaac Tolpin, co-founder of ConveYour.com, the #1 Microlearning platform for learner engagement. Isaac and I talk about how to build a culture that enhances results, effective meetings and investing in your team...
Dec 11, 2018•29 min
This is the third bonus episode in the Parenting Your Business series. In these episodes, I talk about my experiences as a parent and manager / entrepreneur, comparing situations and learnings. In this episode, I reflect on moments when we make assumptions that result in wasted effort, and then how we respond to them. Get in touch and join the conversation! mamie@mamieks.com mamieks.com/podcast patreon.com/modernmanager...
Dec 07, 2018•5 min
It’s normal to have ups and downs with any new app. There will be times when you love using your task manager and times when you slow down or completely stop. Thats because using an app is really about building new habits. Whenever we try to change behavior we run into challenges. Get the free mini-guide to help you overcome some common challenges with using a digital task manager. Join the Modern Manager community to get the full guide which includes printable trackers, tips and approaches. Sub...
Dec 04, 2018•15 min
Hiring remote team members has gained in popularity over recent years. With access to a wider talent pool, more varied price ranges, and the ability to hire project-based and full-time resources, what's not to love? So how do you effectively hire and work with someone whom you never meet in person? This week I speak with Nate Hirsch, entrepreneur and expert in remote hiring and eCommerce. Nate is the co-founder and CEO of FreeeUp.com . Nate and I talk about how to hire remote workers to grow you...
Nov 27, 2018•27 min
Introducing a new technology tool to your workflow, whether doing it alone or with a team, shouldn’t be taken lightly. You have to work the technology in order to reap the benefits. Getting set up properly from the start will make it easier to sustain the new behaviors that will lead to less stress, more alignment, and greater productivity. Get the free mini-guide to help you set yourself and/or your team up for a strong start with a new to-do app. Join the Modern Manager community to get the fu...
Nov 20, 2018•16 min
We all have that inner critic who wants us to believe “I can’t.” As a manager, you may also see that voice taking control of your team mates. So how do you quiet the inner critic and unleash the full potential of yourself and your colleagues? This week I speak with Tara Mohr, expert on women’s leadership and well-being. Tara is the author of Playing Big: Practical Wisdom for Women Who Want to Speak Up, Create, and Lead. Tara and I talk about different forms of fear, that annoying inner critic th...
Nov 13, 2018•32 min
There are endless benefits to using technology at work. But, software tools and apps are not a magic pill. They require behavior change and sustained dedication to using them in order to reap the benefits. Therefore, even considering the idea of adding a new app to your tech toolbox should be done thoughtfully. Get the free mini-guide to help you reflect on why you need a task management app and what features are most important. Join the Modern Manager community to get the full guide to generati...
Nov 06, 2018•16 min
It's no fun to work with difficult people. As a manager, it's your responsibility to deal with difficult people and disruptive behaviors head on. It's not always easy, but it doesn't need to be complicated or anxiety-producing. This week I speak with Kris Plachy, Founder and CEO of Leadership Coach and host of How to Lead podcast. Kris and I discuss proven approaches to dealing with difficult people and how to hold them accountable to change. Join the Modern Manager community to get Kris's free ...
Oct 30, 2018•29 min
Almost everyone deals with times of procrastination, either with ourselves or our colleagues. At its best, procrastination is a natural tendency to wait until the last minute, resulting in a rush of adrenaline that actually creates focus and helps produce our best work. At its worse, procrastination is due to lack of clarity or avoidance of work. Regardless of the root cause, if procrastination is something you or a colleague struggle with, there are proven approaches that will help you get a ha...
Oct 23, 2018•16 min
Sometimes, delegating work can feel like more trouble than its worth. Wouldn't it be nice to have more time for other work? Who will benefit from taking on new responsibilities and growing their skills? But then, how do I make sure the work is done "right"? In episode 22, I talk with Dave Stachowiak, host of Coaching for Leaders podcast about all things delegation. From mindset to practical steps, learn how to hand off work and set everyone up for success. Key Takeaways: Delegation is as much a ...
Oct 16, 2018•29 min
This is the second bonus episode in the Parenting Your Business series. In these episodes, I talk about my experiences as a parent and manager / entrepreneur, comparing situations and learnings. In this episode, I reflect on moments when we might be too close to the work or situation, and would benefit from taking a step back. Get in touch and join the conversation! mamie@mamieks.com mamieks.com/podcast patreon.com/modernmanager...
Oct 12, 2018•6 min
There are times when rich conversation is exactly what needed to happen, but that’s really the exception, not the norm. For most meetings, a good conversation is simply not enough. Too often meetings that are intended to produce a decision or clarify next steps result in little if any follow through. So what can you do about that? In this episode, I discuss 5 practices to make your meetings outcomes more actionable, ensuring greater meeting follow-through. Get the free mini-guide to better follo...
Oct 09, 2018•15 min
It's helpful to hear stories and lessons learned from managers who have experienced the daily challenges of working with a team. In episode 020 I speak with Rick Kiley, a founding partner of Soho Experiential. We talk about his experiences as a manager growing his team, holding people accountable, and lots more lessons over his 13 year journey in the business. One word of warning: there is some inappropriate language for children in this episode. Key Takeaways: Train people properly. Invest in p...
Oct 02, 2018•32 min
For many of us, there never seem to be enough hours in the day. Our to-do lists seem to accumulate new tasks faster than we can cross them off. There are demands from colleagues and clients at work, family obligations, and social responsibilities. And in addition to all the things we’re supposed to do, there are things we wish we had time to do - like going to the gym, cooking, playing an instrument or reading a book for fun, or getting a full 8 or 9 hours of sleep at night - that feel impossibl...
Sep 25, 2018•20 min
Whether you're trying to build a high performing team or transform your organization's culture, you need to be a change agent. When it comes to changing culture, thinking like a marketer can help. In episode 018 I speak with Wes Kao, an expert in marketing, product, and growth, and former Executive Director of Seth Godin’s altMBA. We talk about generating buy-in for bigger culture change work as well as creating a high performing team culture in which people take ownership. Key Takeaways: Cultur...
Sep 18, 2018•32 min
Almost everything you do as a manager can be influenced or framed by the mindset of serving your team: in the level of autonomy you provide, in how you invest in people’s growth, and in the culture of respect and gratitude that you build, and beyond. With the servant leadership approach, your job as a manager changes from that of conductor to that of coach and cheerleader. When you can make a few small adjustments in how you act towards and with your team, your people will have the space and con...
Sep 11, 2018•21 min
This is the first bonus episode in the Parenting Your Business series. In these episodes, I talk about my experiences as a parent and manager or business leader, comparing situations and learnings. In this episode, I talk about the things we do for our team members that they should really do for themselves. I'd love to hear from you! Email me at mamie@mamieks.com Subscribe to my newsletter at www.mamieks.com Join The Modern Manager Community at www.patreon.com/modernmanager...
Sep 09, 2018•8 min
Is it possible for non-technical teams to benefit from practices like agile that were created by and for engineers? What if we’re not in a tech or software development space? How can non-techie managers take agile and use it for the growth of their teams? If you’ve heard about agile, but are still unsure what it is, you’re not alone. In this episode, I speak with Sinead A. Condon, Transformation Strategist for CA Technologies. We discuss agile priorities and ceremonies and agile for non-techies....
Sep 04, 2018•31 min
The decision to invest in your employees can be one of the smartest decisions you make as a manager. When you allocate money, time, or energy to an employee’s growth, the benefits for them, for you, and for your business can be profound. Learn ways to invest in people individually and as a team. Get the free mini-guide to investing in your team. Join the Modern Manager community to get the full guide to investing in your team and many more resources to support your learning journey. Subscribe to...
Aug 28, 2018•15 min
Diversity in the workplace is getting a lot of attention these days. As we build awareness of and increase the range of diversity in its many forms, one we mustn’t overlook is personality. Our workplaces are already quite diverse in this respect and as managers, we must be capable of working with people who have different preferences than we do. Todays guest, Rob Toomey is President at TypeCoach. TypeCoach helps companies improve communication and achieve goals through the application of persona...
Aug 21, 2018•31 min
As managers, we’re constantly communicating with others by email, chat, phone, and in meetings. We share instructions, feedback, praise, and gratitude. We provide information, ask questions, and offer suggestions. In this episode, we discuss the communication skills every manager (not leader) needs. Get the free mini-guide to help you improve your communication. Join the Modern Manager community to get the full guide to effective communication and many more resources to support your learning jou...
Aug 14, 2018•17 min
We have conversations every day. We have them with our family and friends, our colleagues at work, and strangers at the grocery store. We have them online. We have them in our heads. Most conversations happen organically, but what happens when you approach a conversation with the mindset that it is an experience which can be designed, and how does it transform the conversation and the outcomes? Daniel Stillman, conversation designer, and I discuss the ins and outs of designing a conversation in ...
Aug 07, 2018•36 min
Enjoyment may not be the first thing that comes to mind when thinking about work, but it’s a critical ingredient to building a thriving team. In order for each person to flourish, they need feel a bit of joy in the work they do, the team they do it with and the environment in which they do it. Get the free mini-guide to increasing the enjoyment in your team. Join the Modern Manager community to get the full guide to bring more joy into your workplace and many more resources to support your learn...
Jul 31, 2018•15 min