On The Good Practice podcast this week, we're speaking about how to get ahead at work. Gemma and Ross G are joined by Gorick Ng, author of The Unspoken Rules: Secrets to Starting Your Career Off Right . We discuss: The "rules" (Giving the impression of) competence, commitment and compatibility The implications of the rules on others Show notes To learn more about Gorick Ng and to order his book, visit http://gorick.com/ Or, you can buy a copy of The Unspoken Rules: Secrets to Starting Your Caree...
Apr 27, 2021•39 min•Ep. 242
Frequently criticised as box-ticking or virtue signalling by big business, diversity training has become a major talking point once again. Not least because of the resurgence of black lives matter last year, and the UK Government's recent - much criticised - report on race. So does diveristy training make a difference? And what do organisations need to do to drive change? On this week's episode of The Good Practice Podcast, Ross G and Owen are joined by D&I specialist Dana James-Edwards. We disc...
Apr 20, 2021•47 min•Ep. 241
This week on The Good Practice Podcast, we're removing power dynamics and stripping away management layers with the return of our book club. Emerald Works CEO John Yates and Emerald Publishing CEO Vicky Williams join Ross G and Owen to discuss Humanocracy, by Gary Hamel and Michele Zanini. We discuss: the challenge the book presents to bureaucracy a human-centred approach to organisation design the difficulty of putting humanocracy into practice. Show notes Humanocracy is available now from all ...
Apr 13, 2021•44 min•Ep. 240
The quality of compliance training is, let's face it, variable. So how do you get across the dos and don'ts so that they transfer into safe and effective practices? This week on the Good Practice Podcast, Gemma is joined by compliance crazy, Tameka J. Harris, and co-host Ross G, to discuss: ways to think about compliance training useful design tips and techniques Show notes For more from us, including access to our back catalogue of podcasts, visit emeraldworks.com . There, you'll also find deta...
Apr 06, 2021•45 min•Ep. 239
If your organisation had a pot of money that could either be used to fund apprenticeships or paid to the tax man, how would you choose to spend it? This week on the Good Practice Podcast, Ross D is joined by two colleagues from Emerald Group, Mike Shaw and Fiona Allison, to discuss the Apprenticeship Levy. We cover: what the Levy is and how it works the extent to which L&D has failed to take advantage of the Levy to fund apprenticeships what it's like to be an apprentice, balancing work and stud...
Mar 30, 2021•37 min•Ep. 238
This week on The Good Practice Podcast, we're following up on our recent virtual classroom facilitation episode with an in-depth look at design. Jennifer Lindsay-Finan and Karen Vieth, both of InSync Training, share their experience and advice. We discuss: when virtual classrooms are most appropriate the team's process for planning virtual classrooms the biggest mistakes people make in virtual classroom design. Show notes For more from us, including access to our back catalogue of podcasts, visi...
Mar 23, 2021•34 min•Ep. 237
A year into lockdown, more and more people have started new roles without ever having met a colleague face-to-face. In this week's episode of The Good Practice Podcast, we find out what that's like for people professionals. To discuss, Ross G is joined by Emerald Works CEO John Yates, Frontline Pedagogy Lead Laura Watkin, and Study Group HRD Ed Griffin. Our guests all have different roles in different organisations, but one thing in common: they're working with strangers. We discuss: their exper...
Mar 16, 2021•40 min•Ep. 236
Few businesses have felt the impact of Covid-19 more keenly than those in the hospitality industry. Bars, restaurants and cafés have been forced to alter their working practices to keep staff and customers safe. So, how has L&D responded to the challenge? This week on the Good Practice Podcast, Ross D is joined by James McLuckie from Flow and Thomas Stroppel from Dishoom to discuss: what James has been up to since he left Emerald Works the challenges facing L&D and HR in the hospitality industry...
Mar 09, 2021•36 min•Ep. 235
If you're a trainer missing the thrill of face-to-face learning, but embracing online facilitation nevertheless, then this episode is for you! This week on the Good Practice Podcast, Gemma chats to Jo Cook and Gaëlle Watson to explore the possibilities that digital life offers facilitators. We discuss: the shifts that have taken place in what facilitators can do to enhance the online learning experiences they offer what further changes might happen as we move into mixed modalities. Show notes Fo...
Mar 02, 2021•48 min•Ep. 234
Covid-19 has changed the world of work, but how has this affected our approach to learning and development? Until now, reporting has been largely anecdotal. So, this week, we're digging into the data. Ross G and Owen are joined by fan favourite Sukh Pabial of Challenging Frontiers, who shares insights from a study he carried out from November 2020 to January 2021. We discuss: the methodology and limitations of Sukh's study (because we caveat everything on this podcast) how Covid has affected L&D...
Feb 23, 2021•38 min•Ep. 233
What ideas are L&D most excited about in 2021? And what impact has Covid-19 had on perceptions within our industry? This week on the Good Practice Podcast, Ross D and Owen are joined by Donald Taylor to dig through the results of this year's Global Sentiment Survey. We discuss: the emergence of reskilling/upskilling as a priority for L&D the extent to which Covid-19 has amplified or disrupted trends from the past few years predictions for the year ahead Show notes If you'd like to continue the d...
Feb 16, 2021•38 min•Ep. 232
Does your HR team add value to your organisation? Has HR spend spiralled out of control? Does HR's willingness to become the mouthpiece of bad news let leaders off the hook? In this week's episode of The Good Practice Podcast, Laurie Ruettimann - host of the Punk Rock HR podcast - joins Ross G and Owen to discuss. Show notes We're trying something new! Join us on Clubhouse this Thursday, February 11, at 3pm, if you want to share your thoughts on this topic: joinclubhouse.com/event/P96q3g2e For m...
Feb 09, 2021•37 min•Ep. 231
What L&D trends, tropes and clichés would you put into Room 101? Back in 2019, we cast the misappropriation of 'agile', learning styles, and cheesy stock imagery into oblivion. Nearly two years on, we've decided it's high time for another clear-out! This week on the Good Practice Podcast, Ross D is joined by Owen, Gemma and Ross G to make the case that existential crises, gratuitous fun and retrofitted 'evidence' all belong in Room 101. Show notes For more from us, including access to our back c...
Feb 02, 2021•40 min•Ep. 230
If you're looking to change up your approach to learning and development, or just seeking quick tips to focus on performance, this week's episode of The Good Practice Podcast is for you. Author Michelle Parry-Slater joins Ross G and Owen to share insights from The Learning and Development Handbook , her new book out this February. We discuss: problems with treating face-to-face training as the 'default' advice for being a 'critical friend' to your organisation string theory (as a metaphor for co...
Jan 26, 2021•38 min•Ep. 229
Are you an L&D specialist running a small business? Or are you thinking of becoming one? On this week's episode of The Good Practice Podcast, Lightbulb Moment's Jo Cook and Syncskills' Gaëlle Delmas-Watson join Ross G to share their experiences and advice. We discuss: the advantages and disadvantages of running a small business the importance of values tips and advice for people who are thinking of setting up their own L&D business. Show notes For more from us, including access to our back catal...
Jan 19, 2021•35 min•Ep. 228
We're back! In this first podcast of 2021, Ross G and Owen speak to digital learning consultant Myles Runham. We discuss: the success most organisations experienced when moving rapidly to distributed working in 2020 the much needed shift from synchronous to asynchronous working and learning the role of learning and development in 2021. Show notes For more from us, including access to our back catalogue of podcasts, visit emeraldworks.com . There, you'll also find details of our award winning per...
Jan 12, 2021•35 min•Ep. 227
It's customary at this festive time of year for well-meaning podcasts hosts to call upon their friends to participate in the annual Good Practice Podcast! And this year, we're playing 'Blankety Blank'! Phil Willcox sits in as host, with contestants Jo Cook and Julie Drybourgh in competition for the prize. And our panel are: Ross G, Owen, Sukh Pabial and Jo Wainwright. Listen now for fun and frolics - and perhaps a surprise visit from George Bailey! Show notes For more from us, including access t...
Dec 21, 2020•23 min•Ep. 226
Data and analytics have long been hot topics in L&D, frequently finding themselves the subjects of conference keynotes, fierce Twitter debates and enlightening podcasts... So why aren't we implementing them more successfully? This week on the show, Looop's David James and Mike Collins join Ross D to discuss their whitepaper, 'Achieving More with Data & Analytics in L&D'. We cover: the lessons L&D can learn from the world of marketing the challenges associated with data and analytics some of the ...
Dec 15, 2020•31 min•Ep. 225
When it comes to gender parity, we've made progress but have some way to go. Our guests on today's show believe it's not just up to women to make it happen: men need to get involved. This week on the show, authors of Good Guys: How Men Can Be Better Allies for Women in the Workplace, Brad W. Johnson and David Smith, join Gemma and Ross G to talk about practical ways men can hurry along gender equality by becoming allies for women. We discuss: what it means to be a male ally challenges in being a...
Dec 07, 2020•42 min•Ep. 224
Author, speaker and presenter Kevin M. Yates last joined The Good Practice Podcast back in episode 117 to share his insights into whether we can measure the impact of training. This week, he's back with a new e-book to help you do just that. This week on the show, Kevin joins Ross G and Owen to unpack his L&D Detective Kit for Solving Impact Mysteries . We discuss: the secrets behind why impact often isn't measured how impact measurement starts with planning upfront the basics of good survey des...
Dec 01, 2020•37 min•Ep. 223
Covid-19 has profoundly altered our lives. Some changes have given us the space and time to build more positive habits; others have been purely restrictive. Our Head of Research has been monitoring the effect of Covid on learning and L&OD teams across the globe. In this podcast, Gent joins Gemma and Owen to discuss his findings - the good and the somewhat troublesome. Show notes For more from us, including access to our back catalogue of podcasts, visit emeraldworks.com . There, you'll also find...
Nov 24, 2020•36 min•Ep. 222
Sorry everyone, there's no podcast today! Instead, Ross G is here with a brief reminder to complete your Learning Health Check. Show notes For more from us, including access to our back catalogue of podcasts, visit emeraldworks.com . There, you'll also find details of our award winning performance support toolkit, our off-the-shelf e-learning, and our custom work. You can find a link to the Emerald Works Learning Health Check by following this link: How does your L&D strategy compare with your p...
Nov 17, 2020•2 min•Ep. 221
Do you find learning science dry, academic and inaccessible? Then fear not: Learning Science Weekly is an email newsletter that provides short and practical advice... every seven days. This week on The Good Practice Podcast, Learning Science Weekly author Dr. Julia Huprich (Vice President of Learning Science at Intellum) joins Gemma and Owen to share her insights into the role of science in learning. We discuss: the importance of research in learning design common approaches to learning design t...
Nov 10, 2020•36 min•Ep. 220
Back in 2013, Basecamp's Jason Fried and David Heinemeier Hansson published Remote (Office Not Required) , a beautifully concise insight into how remote working had shaped their business. Seven years and one global pandemic later, remote working has become a lot more common. But are we making the most of the opportunities that remote working presents? In this edition of The GP Book Club, Ross G is joined by Gemma and Owen to share their thoughts. We discuss: a brief overview of the book's main p...
Nov 03, 2020•31 min•Ep. 219
Where do learners and managers experience 'pain points' at work, and how can organisations take steps to remove these? This week on The Good Practice Podcast, Emerald Works Senior Research Analyst Gent Ahmetaj joins Ross D and Owen to share practical insights from our 2020 Learner Insights research. We discuss: what managers can do to address pain points what organisations can do to address pain points the characteristics of 'inspiring' learning content. Show notes For more from us, including ac...
Oct 27, 2020•36 min•Ep. 218
Being able to empathise helps us to better connect, communicate and respond to each other. It's a skill that can be developed through practice. This week on The Good Practice Podcast, Gemma and Ross G speak to Mark Davies from See Learning about using video to build empathy. We discuss: the benefits of building empathy at work why video is an effective tool for building empathy how to encourage people to share their stories on video filming on a smartphone. Show notes For more from us, including...
Oct 20, 2020•33 min•Ep. 217
Love your Mac? Find your vacuum cleaner cumbersome? Despair at the booking system of your local leisure center? User experience design (or lack of) plays a significant part in whether you love or loathe the products and services you interact with. This week on the Good Practice podcast, Gemma and Ross D talk to Rhys Pendred, Emerald Work's Lead UX designer. We focussed on the what, why and how of user experience, discussing: What UX is UX fundamental principles How we might think about and impro...
Oct 13, 2020•35 min•Ep. 216
Earlier in the year, a report by academics at Cardiff and Southampton Universities found that a majority of people would like to continue working from home in some capacity, even after social distancing is no longer a requirement. But what would a permanent shift to distributed work look like? And what would it mean for organisational performance? This week on the Good Practice Podcast, Ross D and Owen are joined by Dr Kerstin Sailer, Reader in Social and Spatial Networks at University College L...
Oct 06, 2020•48 min•Ep. 215
A lot of ink has been spilt over the issue of workplace learning: what it is, when and why it happens, and the impact it has on organizations. But what does it mean to learners themselves? This week on the Good Practice Podcast, Ross D is joined by Owen and Emerald Works CEO John Yates to discuss our forthcoming 'Learner Intelligence Report'. We cover: what/who motivates learners to seek out development opportunities the role L&D can play in facilitating self-directed learning how Covid-19 has a...
Sep 29, 2020•41 min•Ep. 214
As the saying goes, "a problem shared is a problem halved". To create a safe space for L&D professionals to talk about their challenges and find solutions, Emerald Works runs a regular Learning Innovation Group (LIG). This week on the Good Practice Podcast, Gemma asks LIG curator and facilitator, Nahdia Khan and LIG participant, Victoria Winter, Learning Strategist from Cerner, about the value of the LIG. We discussed: What the LIG involves The value of a community of practice The professional, ...
Sep 22, 2020•36 min•Ep. 213
