Recruitment, talent development, employee engagement and performance management are just a few of the areas where L&D and HR overlap. But are the functions in competition with one another? This week on the podcast, Ross D and Owen are joined by Steve Browne to talk about how L&D and HR can work together more effectively. If you'd like to share your thoughts on the show, you can find us on Twitter @ross__dickie , @owenferguson , and @sbrownehr . To find out more about GoodPractice, visit ...
Apr 23, 2019•32 min
Structured courses are great for learning new skills, but they also tend to be expensive, time-consuming and focused on teaching content that most workers don't need. So why are they our 'go-to' solution for every L&D challenge? This week on The GoodPractice Podcast, Ross G and Owen discuss alternatives to 'the course' with Qunnivation's Clark Quinn. If you'd like to share your thoughts on the show, you can find us on Twitter @RossGarnerGP , @OwenFerguson and @Quinnovator . To find out more ...
Apr 15, 2019•42 min
A couple of years ago, James, Owen and Ross G consigned order-taking, visionary thought leaders and other sins of our profession to L&D's Room 101. This week on the podcast, we add a few more items to the list. If you'd like to share your thoughts on the show, you can find us on Twitter @ross__dickie , @RossGarnerGP and @OwenFerguson . To find out more about GoodPractice, visit goodpractice.com or tweet us @GoodPractice or @GoodPracticeAus . If you want to follow in Ross G's footsteps and jo...
Apr 09, 2019•40 min
Is your learning and development department transactional, taking orders and ensuring compliance? Or does it focus on building capability with targeted initiatives that have support from the senior team? In this week's GoodPractice Podcast, GP Strategies' Barbara Thompson (formerly of BP and PA Consulting) joins Ross G and Owen to share her insights working both internally and externally. We discuss the challenges to transforming learning functions, the role of technology and how coaching techni...
Apr 02, 2019•38 min
What is innovation? Can anyone be creative? On this week's GoodPractice Podcast, full-time doodler Simon Heath joins Ross G and Owen to discuss. We ask why the concept of 'innovation' is so attractive and debate the notion that we should bring our creative pursuits into the workplace. If you'd like to share your thoughts on the show, you can find us on Twitter @RossGarnerGP , @OwenFerguson and @SimonHeath1 . To find out more about GoodPractice, visit goodpractice.com or tweet us @GoodPractice or...
Mar 22, 2019•42 min
What will be hot in workplace L&D in the year ahead?. Will it be Artificial Intelligence? Or maybe performance support? What about learning analytics? This week on the podcast, Ross D and Owen are joined by Donald Taylor to discuss the results of the 2019 Global Sentiment Survey. If you'd like to share your thoughts on the show, you can find us on Twitter @ross__dickie , @owenferguson and @DonaldHTaylor . To find out more about GoodPractice, visit goodpractice.com or tweet us @GoodPractice o...
Mar 19, 2019•37 min
In Learning & Development, we love a good buzzword: 'blended learning', 'micro learning', 'learning management systems'... anything with 'learning', really. Is this a problem? Or just a time-wasting argument? This week on The GoodPractice Podcast, Ross G and Owen are joined by the eLearning Guild's David Kelly to discuss. If you'd like to share your thoughts on the show, you can find us on Twitter @RossGarnerGP , @OwenFerguson and @LnDDave . To find out more about GoodPractice, visit goodpra...
Mar 08, 2019•35 min
At this year's Learning Technologies conference, we asked delegates what they thought was missing from the learning-tech industry. Better authoring tools? More interactive video? Dogs as learning stimulants? On this week's show, Ross D, Ross G and Owen discuss a few of the more interesting responses. If you'd like to share your thoughts on the show, you can find us on Twitter @ross__dickie , @RossGarnerGP and @owenferguson . To find out more about GoodPractice, visit goodpractice.com or tweet us...
Mar 04, 2019•36 min
Many organisations regard digital transformation as a strategic priority. But what exactly do we mean when we talk about digital transformation, and where does culture fit into the equation? This week on the podcast, Ross D and Owen are joined by Julie Drybrough from Fuchsia Blue and Daniel Caborn from Manchester Metropolitan University to discuss the role L&D can play in supporting digital transformation. If you'd like to share your thoughts on this episode, you can find us on Twitter @ross...
Feb 25, 2019•39 min
Think of an experience that triggered such an emotional reaction that your behaviour was permanently changed. Such experiences often happen by accident, but they can also be designed. This week on the GoodPractice Podcast, Ross G is joined by Owen and PA Consulting's Kenny Temowo to discuss experience design in detail, and ask whether it can be scaled to reach larger audiences. If you'd like to share your thoughts on the show, you can find us on Twitter @RossGarnerGP , @OwenFerguson and @K_Temow...
Feb 19, 2019•37 min
It's widely accepted that storytelling can be a powerful tool for L&D professionals. But what do we actually mean when we talk about storytelling and how does it apply to learning design? This week on the podcast Ross D and James are joined by guest Stephanie Hubka of Protos Learning. If you'd like to share your thoughts on the show, you can find us on Twitter @ross__dickie , @JamesMcLuckie and @StephanieHubka . To find out more about GoodPractice, visit goodpractice.com or tweet us @GoodPra...
Feb 11, 2019•37 min•Ep. 132
A great onboarding experience involves plenty of forms, a few handshakes, and a small chance of a working laptop - or so it might seem. But does it have to be so bureaucratic? We think not. On this week's GoodPractice Podcast, Ross G and Owen are joined by the CIPD's David Hayden and GP Strategies' Danny Seals to explore a better approach. We discuss the link between recruitment and onboarding, the role of the manager, and the characteristics of a great experience. And we take a stab at defendin...
Feb 05, 2019•38 min•Ep. 131
The robots are coming for our jobs and we should all be very afraid. Or should we? This week on the podcast, Ross D is joined by Owen, Jonny and guest Marcia Conner to discuss how technology is changing the way we work. If you'd like to share your thoughts on this episode, you can find us on Twitter @ross__dickie , @owenferguson , @biofractal and @marciamarcia . To find out more about GoodPractice, visit goodpractice.com or tweet us @GoodPractice or @GoodPracticeAus . If you're inclined to learn...
Jan 29, 2019•42 min•Ep. 130
M, Yoda, Mr Miyagi - we all know a good mentor can make a big difference. But what makes a good mentee? Does everyone need a mentor? This week on the podcast, Ross D and Peter are joined by Jessi Schatz from Emerald Publishing and Margaret Burnside from CAKE to talk about how you can make the most of a mentoring relationship. If you'd like to share your thoughts on this episode, you can find us on Twitter @ross__dickie , @petercasebow and @MargaretBurnsid . You can get in touch with Jessi by con...
Jan 21, 2019•30 min•Ep. 129
As more jobs become automated and the way we work changes, there's a need to constantly adapt. So this week on The GoodPractice Podcast, we're looking at how to develop learning agility: or the ability to learn, unlearn, and re-learn. Ross G, Owen and Giorgio are joined by Learn2Learn founder Arun Pradhan to discuss. If you'd like to share your thoughts on this episode, you can find us on Twitter @RossGarnerGP , @OwenFerguson , @CoachGiorgio and @ArunZPradhan . To find out more about GoodPractic...
Jan 15, 2019•40 min•Ep. 128
The completion rate for Massive Open Online Courses (MOOCs) is famously low, and in many cases these courses are neither 'massive' nor 'open'. But nothing attracts the GoodPractice Podcast team like the end of a long-running fad, so we're kicking off 2019 by asking how learning designers can make sure their MOOCs are relevant and engaging. Ross G and Owen are joined by Solera's Dr Hannah Gore, formerly of The Open University, to discuss. If you'd like to share your thoughts on this episode, you ...
Jan 08, 2019•36 min•Ep. 127
Come in and know us better, man! It's time for the GoodPractice Podcast Christmas Special! Always a holiday favourite (and, for many, the true start of the festive season), this year we're hosting a panel quiz. Rosses D and G are hosting, with Owen Ferguson and Keira Hodge pitted against Jonny Anderson and Jo Cook. Topics include L&D trends, automation and the end of face-to-face training. And we reveal a definitive answer to the question: 'Did virtual reality transform L&D this year?' I...
Dec 18, 2018•34 min•Ep. 126
Every year we discuss hot trends and the latest fads, but are we failing our profession by always chasing the shiny and new? On this week's GoodPractice Podcast, Ross G and Owen are joined by HMRC's Andrew Jacobs to discuss. If you'd like to share your thoughts on this episode, you can find us on Twitter @RossGarnerGP , @OwenFerguson and @AndrewJacobsLD . To find out more about GoodPractice, visit goodpractice.com or tweet us @GoodPractice or @GoodPracticeAus . Andrew blogs at lostanddesperate.c...
Dec 10, 2018•39 min•Ep. 125
"What if we train people and they leave? What if we don't, and they stay?" This phrase is a terrible cliché, but it has some truth. So this week on the GoodPractice Podcast we're digging into it to explore the relationship between recruitment and development. Ross G and Owen are joined by Radial Recruitment's Susan Lindsay and CIPD's David Hayden to discuss. If you'd like to share your thoughts on this episode, you can find us on Twitter @RossGarnerGP , @OwenFerguson and @HaydenDavidhrd . Susan ...
Dec 04, 2018•40 min•Ep. 124
As GoodPractice launch their new report, 'The Evolution of 70:20:10 – Will L&D Survive or Thrive?', Ross G and Owen are joined on stage by two L&D practitioners keen to share their stories. In front of a live audience, Aaron Bradley from multinational law firm Ashurt and Mercy Kesiena Clement-Okooboh from Veolia Ireland discuss implementation, working with stakeholders and changing budgets. If you'd like to share your thoughts on this episode, you can find us on Twitter @RossGarnerGP , @...
Nov 27, 2018•43 min•Ep. 123
In a volatile, highly competitive business environment, organisations need to do more than just provide great customer service. They need to provide a great customer experience. But what exactly is CX and what does it mean for L&D? This week on the GoodPractice Podcast, Ross D is joined by Owen and River Island's Mike Collins to discuss how L&D can contribute to the customer experience. If you'd like to share your thoughts on this episode, you can find us on Twitter @ross__dickie @owenfe...
Nov 20, 2018•36 min•Ep. 122
Who do you turn to when you need to learn something new? The person sitting next to you? Your manager? A former colleague? By developing a Personal Learning Network (PLN), you can expand this list as wide as you like. On this week's GoodPractice Podcast, L&D consultant Fiona McBride joins Owen and Ross G to share her advice and experiences with her PLN. If you'd like to share your thoughts on this episode, you can find us on Twitter @RossGarnerGP , @OwenFerguson and @FionaMcBride . To find o...
Nov 13, 2018•38 min•Ep. 121
At face value, webinars seem pretty great. They're cost-effective, they're accessible and they can be recorded for later use. So, why are they always so rubbish? This week on the podcast, Ross D is joined by James McLuckie and Jo Cook to look at what ails the webinar, and what can be done to make it better. If you'd like to share your thoughts on this episode, you can find us on Twitter @ross__dickie , @JamesMcLuckie and @LightbulbJo. To find out more about GoodPractice, visit goodpractice.com o...
Nov 05, 2018•33 min•Ep. 120
Two weeks ago we spoke about how all of our training efforts have the potential to create data. This week, we're discussing what that looks like in practice. Sky's Derek Mitchell joins Owen and Ross G to discuss how we can collect and visualise data so that it can help us shape our learning engagements. If you'd like to share your thoughts on this episode, you can find us on Twitter @RossGarnerGP and @OwenFerguson . Derek is on LinkedIn . To find out more about GoodPractice, visit goodpractice.c...
Oct 29, 2018•38 min•Ep. 119
Technology has made remote working a reality in many organisations, unchaining us from our desks and freeing us to get stuff done no matter where we are. But what does that mean for learning? How do you develop a workforce dispersed across different regions and time zones? To help answer this question, Ross D is joined by Jonny Anderson and Stewart Hardie from GoodPractice, alongside return-guest Gina Lodge, CEO of the Academy of Executive Coaching. If you'd like to share your thoughts on this e...
Oct 22, 2018•41 min•Ep. 118
Around the globe, billions are spent on workplace training. Some people even do it for a living. But does it have an impact on performance? On this week's GoodPractice Podcast, Ross G and Owen are joined by McDonald's Kevin M. Yates to discuss. If you'd like to share your thoughts on this episode, you can find us on Twitter @RossGarnerGP , @OwenFerguson and @KevinMYates . To find out more about GoodPractice, visit goodpractice.com or tweet us @GoodPractice or @GoodPracticeAus . You can find out ...
Oct 16, 2018•39 min•Ep. 117
This week on the GoodPractice Podcast, Ross D and Owen are joined by Mike Prokopeak, Editor in Chief at Chief Learning Officer magazine, to discuss what it takes to be a great learning leader. If you'd like to share your thoughts on this episode, you can find us on Twitter @ross__dickie , @owenferguson and @Prokotweet . To find out more about GoodPractice, visit goodpractice.com or tweet us @GoodPractice or @GoodPracticeAus . If you're interested in checking out the Chief Learning Officer Breakf...
Oct 09, 2018•39 min•Ep. 116
It's been six years since the Learning & Performance Institute put out their first Capability Map. So what's changed? This week on the GoodPractice Podcast, Ross D and Owen are joined by guests Michelle Ockers and Donald Taylor to discuss their work on the 2018 Capability Map, and the skills L&D practitioners need to be successful. If you'd like to share your thoughts on this episode, you can find us on Twitter @ross__dickie , @owenferguson , @MichelleOckers and @DonaldHTaylor . To find ...
Oct 01, 2018•30 min•Ep. 115
This week on The GoodPractice Podcast, we're revisiting inclusion with a focus on gender. How do we understand the phrase 'gender gap' and what can be done to make equality a feature of our organisations? Ross G and Cat from the GoodPractice team are joined by Emerald Publishing CEO Vicky Williams and AoEC CEO Gina Lodge to discuss. If you'd like to share your thoughts on this episode, you can find us on Twitter @RossGarnerGP , @CatGoodPractice and @Emerald_VW . You can get in touch with Gina vi...
Sep 24, 2018•37 min•Ep. 114
In our second visit to the land of xAPI, Ross G and Jonny from the GoodPractice team are joined by experts from overseas. Author and performance strategist Ajay Pangarkar and Instructional Developer for the Internet of Things Anthony Altieri share their views, with a focus on leveraging data to improve performance. If you'd like to share your thoughts on the show, you can find us on Twitter @RossGarnerGP , @BioFractal , @BizLearningDude and @AA_Altieri . To find out more about GoodPractice, visi...
Sep 18, 2018•37 min•Ep. 113
