In this episode of the Millennial Dentist Podcast, I talk about the mindset we must have when we are onboarding a new dental associate. We are experiencing a change with our new associate, and this episode is to share the mentality and team culture we have to make this transition successful. In creating an environment, it is important to create a positive space where it is okay to fail. When it is our first time, we tend to be scared to do such procedures because what if we break the equipment? ...
Mar 26, 2024•22 min
In this episode of the Millennial Dentist Podcast, I share the capability of priority scheduling. Learning a high-paying procedure to include in your practice takes time and a huge amount of effort. The last thing you want to happen is for this procedure to fail just because of poor planning. Know the power of scheduling in this episode and how you can utilize time to fit walk-in patients into your daily blocks. Additional topics in this episode include the optimization of weekly goals rather th...
Mar 19, 2024•15 min•Ep. 145
In this episode, industry expert Jesse Lee shares invaluable insights into navigating the world of dental practice investments. From avoiding common pitfalls like excessive debt to understanding the significance of liquidity as a backup source of repayment, Jesse covers essential aspects that every dentist should consider before venturing into practice ownership. He discusses the importance of assessing skill sets and patient bases when stepping into the shoes of previous practice owners and hig...
Mar 05, 2024•32 min•Ep. 144
In this episode of Millennial Dentist Podcast, I talk about the innovation of Full Arch Dentistry. The dental industry benefited financially and in terms of time efficiency from this evolution. This time, it's better because it produces more accurate and ideal results. Competitive printing prices make this an excellent choice for your clinic. There are numerous services available. This episode also covers the challenges and how to get over your fear of beginning full arch dentistry with undergoi...
Feb 27, 2024•26 min
In this episode, we're exploring how teams function and the implications for both personal and professional development. We'll talk about fostering an environment that supports everyone's growth, whether it's finding the correct balance between individual talents and teamwork or understanding the power of collaboration. Maintaining an abundance mindset and sharing knowledge and supporting one another is a must. Learning to adjust either from the hiring process or replacing process is a skill to ...
Feb 20, 2024•27 min•Ep. 142
In this episode, I shared how I managed a team turnover. From providing options to the team members to accepting the reality and finding ways to manage the team, this episode has you covered. You want your team to have a few more options before departing, providing them with other opportunities to explore while still remaining in the same environment. Additionally, managing the team to ensure they are in the right position, also known as 'Giving the Right Position' to the team members. Lastly, h...
Feb 13, 2024•18 min•Ep. 141
In this episode of the Millennial Dentist Podcast, Jess and I discuss her career transition from Dental Hygienist to Treatment Coordinator. We explore the dynamic changes in the hygienist team and the challenges of implementing new ideas. Our focus then shifts to the significant transition out of hygiene, providing insights and advice on trusting the process and adapting to new roles. The conversation continues with the role of a full-time treatment coordinator, emphasizing the importance of cre...
Feb 06, 2024•35 min•Ep. 140
In this episode of the Millennial Dentist podcast, I discuss the topic of new hygienist work with my guest, Emily. We share insights on standing out and adapting to your hygiene position. Reporting plays a crucial role in dental practice, measuring team achievements and effectiveness within a specific timeframe. Mastering dental photography is a primary challenge for new hygienists, taking months to learn. Furthermore, we shared the transformative journey of tracking progress through numbers and...
Jan 30, 2024•23 min•Ep. 139
In this episode of the Millennial Dentist Podcast, I emphasize the significance of training your team and front office to engage in human interaction rather than transactional communication with patients. Adopting this mindset helps build a strong bond in the practice-patient relationship. Patients are more likely to return when we establish this connection. Additionally, it creates a welcoming atmosphere in the office. Individuals who encounter transactional conversations are likely to respond ...
Jan 23, 2024•19 min•Ep. 138
In this episode, I dive into the intricacies of dental practice management, offering insights into the strategic decisions surrounding the retention or dismissal of dental insurance providers. Drawing from my experiences and industry knowledge, I stress the importance of maintaining insurance relationships until reaching the desired practice scale and provider levels. Exploring the concept of never being at capacity, I encourage the addition of providers to address growth challenges. The episode...
Jan 16, 2024•36 min•Ep. 137
In this episode of the Millennial Dentist podcast, I share my personal journey and the principles that shaped my success in dentistry. Reflecting on the hustle, commitment to continuous education, and the willingness to put in the work that defined my early years, I offer insights tailored for new graduates and associate doctors. The discussion revolves around the crucial concept of the "Associate Success Path," emphasizing the need for clarity in setting expectations and benchmarks. Drawing fro...
Jan 09, 2024•17 min•Ep. 136
In this episode of the Millennial Dentist podcast, Dr. Sully Sullivan passionately addresses the challenges faced in dental practice, emphasizing the need for setting boundaries, maintaining empathy without taking on unnecessary responsibility, and adhering to essential rules. Dr. Sullivan shares a real-life scenario highlighting the importance of effective scheduling, team communication, and the balance between accommodating patients and upholding practice standards. @1:30 Practice Empathy with...
Jan 02, 2024•16 min•Ep. 135
In this episode of Millennial Dentist Podcast, I talk into the intricacies of managing a dental practice as the year winds down. As practice owners, we explore crucial considerations such as equipment purchases, tax planning, and projecting production for the upcoming year. I stress the importance of strategic growth, optimizing your practice, and the potential pitfalls of building a practice solely around yourself. Whether you're in growth, stability, or optimization mode, join me for valuable ...
Dec 19, 2023•23 min•Ep. 134
In this episode of the Millennial Dentist podcast, we're diving into the game-changer in my career – dental implants. I can't stress enough how crucial a strong foundation in extraction and grafting is for long-term success. Allow me to take you through my journey, from embracing guided surgery for efficiency gains to the groundbreaking practice of taking final impressions on the day of implant placement. We'll discuss the significance of continuous education, fostering clinical growth, and honi...
Dec 12, 2023•18 min
In this episode of Millennial Dentist Podcast, I reflect on my journey, highlighting the importance of embracing experiences, including challenges, for continuous improvement. The episode delves into the role of therapy in understanding personal and team dynamics, emphasizing the need to acknowledge and support each other's struggles. I also discuss the significance of a balanced communication approach within the team and stress the importance of daily communication for sustained growth. @1:01 S...
Dec 05, 2023•16 min•Ep. 132
In this episode of Millenial Dentist, Dr. T Bone, Dr. Sully, and Dr. Craig Spodak engage in a dynamic discussion on the multifaceted aspects of dentistry, entrepreneurship, and personal fulfillment. Driven by a passion for building organizations that transcend profit centers, the trio explores the profound impact of creating a supportive dental culture. They talk into the critical diagnostic skills required for associates in growing dental models, emphasizing the unique challenges faced and the ...
Nov 28, 2023•54 min
In this episode of the Millennial Dentist podcast, I emphasized the importance of evolving dental treatment planning beyond traditional approaches. Acknowledging the gaps in dental education, particularly in communication skills, I urge you to align their clinical knowledge with effective patient dialogue. The episode covers the challenges of overtreatment and highlights the need for communication to keep pace with clinical education. I advocate for a patient-centric approach, urging practitione...
Nov 21, 2023•25 min•Ep. 130
In this episode of the Millennial Dentist podcast, T-Bone and I talk about the crucial role of team bonuses and the balance between base pay and bonus structures in dental practices. The importance of transparent communication, commitment to goals, and driving revenue for bonus success is discussed, offering valuable insights for practice owners and teams. Efficiency and clinical skills are emphasized as essential components in achieving practice growth and success. @2:41 Keeping the Practice in...
Nov 14, 2023•38 min
In this episode of the Millennial Dentist podcast, I explore strategies for ensuring the success of your dental associates. A scheduling approach that emphasizes limiting specific procedures to prioritize quality over quantity is the key. By blocking certain procedures and assigning them to capable providers, we optimize our menu of services, promoting growth and efficiency. As the practice owner, I share my journey of gradually reducing the range of services I personally provide, thus ensuring ...
Oct 31, 2023•22 min•Ep. 127
In this episode of the Millennial Dentist podcast, I explore the important role of dental associates in driving practice growth. We'll dive into the importance of building financial flexibility, allowing you to take calculated risks and elevate your practice to new heights. I'll share insights into the strategy of balancing risk and reward and how bringing dental associates on board can have a transformative impact on your dental practice. @1:58 The Challenges of Growth @4:12 Financial Flexibili...
Oct 25, 2023•22 min•Ep. 126
Let’s continue this conversation about financing. The fact of the matter is that financing makes comprehensive dentistry possible for a lot of people. And there’s a lot to consider here. Are you hesitant to offer comprehensive dentistry out of fear that the patient can’t afford it? That’s the mindset that needs to be shifted, because financing is something that helps patients as long as it is consumer driven. This episode is all about offering in-office payment plans. It doesn’t all have to be t...
May 02, 2023•36 min
Financial menus have changed the way we do business. Let’s be real, dentistry is expensive and no matter what type of client you have in the chair, they need to be presented with different options to help make it affordable or at least manageable. Aubrey, our Director of Operations at Sullivan Dental Partners is back on for this conversation on financial arrangements and financial menus. She helps us understand the difference between the various types of payment options on the financial menus we...
Apr 25, 2023•33 min
Like it or not, 3D printing is on its way and milling may soon be a thing of the past. But right now, is it sustainable? Is it realistic? In this episode, Dr. Sully discusses what printing crowns looks like, what the costs are, what problems it solves, and the pros and cons of implementing a system now. Ultimately, it’s about leveraging technology to grow your business. Can this new technology do that? Dr. Sully is cautious but optimistic about this big topic of conversation in the industry. Sho...
Apr 18, 2023•21 min
No matter what industry you are in, if you work with other people, there will be office gossip and drama. It’s inevitable, but there are ways to deal with it that leave people feeling safe, less stressed, and less impacted by the office gossip. Doc Jock joins the conversation because he’s dealing with this situation in his practice right now. Without going into the specifics, you’ll be able to hear and relate to the issue at hand and together, he and Sully come up with some ways to navigate the ...
Apr 11, 2023•30 min
We all have issues that come up with team members. It’s human nature and we have to be prepared for whatever happens when people are put into groups. Andrea Deloach is a practice assistant here and she joins this conversation on how to lead team members more effectively and how to handle uncomfortable situations. Andrea runs a lot in this practice and takes on the bulk of the growth of team members so she’s the perfect person to tackle this topic today. In this episode, you’ll learn how to have ...
Apr 04, 2023•29 min
This episode pertains to every type of dentist, owner, and associate out there. No matter how you run your business, whether or not you are looking to expand, or how many chairs you have in your practice. Today we’re talking about the value of a chair. Leaning into the value of a chair was really eye-opening. Each chair has a ton of potential but you have to break it down by its use. Who is using the chair and for how long? What is being done in that chair? What’s the overhead for each? Listen t...
Mar 28, 2023•25 min
It’s important to take a close look at metrics. They are important tools to use when making decisions. But the metrics you look at and the goals you set around them all depend on how you run your practice. There was a recent article penned by Mike Abernathy around KPIs for your practice. Mike joins the Millennial Dentist Podcast to talk about the points in the article and to share his experience in the field. There are some areas of agreement and disagreement and no matter where you are in your ...
Mar 21, 2023•56 min
It’s important to learn through every experience and Sully certainly has learned a lot from the loss of his first associate. This conversation with TBone is all about where Sully and the practice went wrong in keeping this associate and what they could have done better to prevent it. Failure isn’t a bad thing. There are different challenges presented when hiring associates and those challenges vary by person. And keeping with that mindset of learning never stops, Sully has learned something new ...
Mar 14, 2023•30 min
Welcome back to part 2 of a previous conversation with former associate Dr. Jackson. Dr. Jackson has recently taken the opportunity to shift from associateship to ownership and with that change comes a lot of decisions. In part 1, Dr. Jackson shared his journey, how he made decisions for his new practice so far, and he laid his fears all out on the table. In today’s installment of this conversation, we talk more about the team he’s inheriting with the purchase of an existing practice as well as ...
Mar 07, 2023•29 min
Dr. Jackson is a current associate who is about to take the leap to ownership! It’s very exciting for him and we’re really happy for him and this opportunity. Of course it is a blessing and a curse because we are now faced with replacing him, but with transparency early on, we knew this would happen one day when we took Dr. Jackson on as an associate. Our conversation today is all about this upcoming transition for Dr. Jackson. He is moving from associateship to ownership and it’s going to happe...
Feb 28, 2023•40 min
