S8E17: Fueling Product & Service Innovation with Customer Immersion
Jun 28, 2023•43 min
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Episode description
Distribution consultant and serial entrepreneur Brent Grover joins MDM’s Tom Gale to discuss customer immersion as a best practice for developing breakthrough products and services. He also gives us a look into a very different distribution business model led by a Millennial and run by Gen Z managers and shares his take on distribution’s M&A landscape.
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