The Look & Sound of Leadership

Answering Essay Questions

Avoid a long-winded ramble with this three-step model

Creating Clarity

"I Hate Politics!"

Hating politics puts you out of the game that’s being played around you.

Getting Good Feedback

Networking

A crucial skill even if you’re in your job for life—which you’re not!

Your Workplace as Calling Card

Sorting and Labeling

The communication tool that will set you above the rest.

Holding People Accountable

I Talk Too Fast!

What happens in our brains when we hear someone talk “too fast.”

How Behaviors Change

Positive Opposites

Dichotomies are great learning tools—when they’re framed positively.

Listen Without An Agenda

Choosing Persistence

Two stories to fuel persistence in the face of frustrations.

Playback as Feedback

A Difficult Conversation

Discussing touchy, even explosive, subjects.

Sounding Well-Spoken

Be Impeccable With Your Word

Hold yourself accountable for what comes out of your mouth.

Speed of Thought

Focus in the Face of Distractions

Results are important and so is how they’re achieved.

Giving Powerful Feedback

Elevator Speeches

Create crisp executive summaries of everyday topics.

Messaging During Hard Times

A time-tested formula for communicating in difficult times.

Becoming More Expressive

What Compelling Speakers Share

Two qualities that will keep your listeners listening.

Being Concise

Handling Feedback Effectively

Managing Beyond Bad Behavior

“Repeated Headlines” can rein in ongoing bad behavior.

Assume Equality

Act with Intention

Project The Image You Want

Manage how you’re perceived in the workplace.