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[00:43] Please introduce yourself and your company. I am based in Jacksonville, Florida and the owner of Digital Dispatch. We help companies with their web and marketing problems. About ten years ago, I started working with a 3PL in Jacksonville. When my boss found out I was blogging on the side, he asked me to start doing it for the company too. I eventually got my own radio show. A lot of people make that natural evolution from content writing into radio. [07:18] Tell us a little bit about inb...
[01:17] What is the number one reason people buy? A study on a huge sample size discovered that 38% of the sale is attributable to the salesperson; their behavior, expertise, and ability to provide a solution. [02:09] Talk a little about buying behavior before going further. The customer controls the sale. They’re going to buy or not buy based on a few things. These include the perception of risk to themselves and their organization, and the perception of potential gain to themselves and their o...
[00:33] Please introduce you and your company. My name is John Simpson. I’m the director of sales at Covideo. We’re an email, texting, video platform for salespeople. The company is based in Indianapolis. [01:14] Tell us a little bit about yourself. I’m from Holland, Michigan and went to Aquinas College in Grand Rapids, studying political science. After graduating, I worked at a deli for a while. Then, I decided to go to grad school but dropped out. I drove to Chicago, lived on my friend’s couch...
[00:52] Tell us a little bit about you and your company. I am a John Golob, Founder and CMO of Winmore. We are based in San Francisco. Winmore is bid and tender collaboration software for freight forwarders and brokers, providing visibility, efficiency, and process automation that helps our LSP customers lower costs and win more of the right bids. [01:26] Tell us a little bit about your background. I grew up in Los Angeles. Briefly, I worked in entertainment, which was my first introduction to s...
Gary Sostack and Joe Lynch discuss Gary's experience with managing logistics for the world's largest company. [00:38] Please introduce yourself and your company. I’m Gary Sostack, President and Founder of ElementaLogistics LLC. We assist 3PLs with their bid packages to corporations, and we work with corporations who don’t see supply chain as their core activity. [01:20] Tell us a little about your background. I grew up in New York and graduated from the New York Institute of Technology. While pu...
Today's topic is Why Chattanooga is the Silicon Valley of Trucking and I will be talking with Craig Fuller. Craig and his company, FreightWaves is one of the reasons, Chattanooga is called the Silicon Valley of Trucking. [01:04] Tell us a little bit about you and your company. I am Craig Fuller, founder and CEO of FreightWaves, which is based in Chattanooga, TN. I grew up in a trucking family and worked in my dad’s company. FreightWaves is the leading Freight Intel provider, offering current dig...
[00:44] Tell us a little bit about you and your company. I am Brad Seaman, founder and CEO of MonsterConnect, which is based in Indianapolis, Indiana. MonsterConnect is sales enablement / lead generation service that help sales teams become 6-8 times more productive. [01:14] Tell us a little bit about your background. I grew up in Indianapolis. I went to Olivet Nazarene University in Illinois near Chicago to be a youth pastor. While I was doing some landscaping at the family call center business...
[00:52] Please introduce yourself. I am VP of Sales at Tactical Logistic Solutions. Tactical has locations in New Jersey and California, and I’m based in New Jersey. Tactical is an end-to-end provider of supply chain logistics. We go from our client’s overseas manufacturing location via air, sea, and land to their warehouse, our warehouse, or to Amazon's warehouse. [01:36] Tell us a little bit about your background. I grew up in a Monsey, New York, a small town in Rockland County. I attended hig...
[00:37] Please introduce yourself. I am head of the department of expediting at Virnich Corporation in Chicago. It’s a full-service 3PL and carrier company. [01:01] Tell us a little bit about your background. I grew up in Serbia and I earned a mechanical engineering degree before moving to the USA. I never used that degree, because shortly after graduating I moved to Alaska to be a cook in a national park. When the season ended, I decided to move to Chicago and my friend suggested I become a tru...
Ann, please give us the Cliff Notes (condensed) version of your career Ann has been an executive coach for the past 10 past years Prior to beginning her coaching practice, Ann was a speech pathologist who worked with brain injured patients for 25 years Ann earned her bachelors and masters in speech pathology at The University of Michigan Ann and Joe Lynch have a sales coaching/training program that helps transportation and logistics professionals sell more services Please explain the term “bring...
Joshua, please introduce yourself I am a Joshua Walls, co-founder of Truckpark.com, a phone app that helps drivers find a safe, secure place to park. We developed our phone app as a tool to help truck drivers find safe and secure parking. Ideally, our app will improve the driver’s experience and quality of life. Please tell us about your background. Where did you grow up? Go to school? What was your major in college? Grew up in Chicago and I am a big Chicago Cubs fan Earned a bachelor’s degree i...
Tyler, please introduce yourself (your title / company / location) I’m Tyler Hildebrand and I am an account executive at Reliable Transportation Solutions in Cincinnati, OH Please tell us about your background. Where did you grow up? Go to school? What was your major in college? Born and raised in Cincinnati, OH Growing up I worked in lots of warehouses and was very interested in art Attended college at Ringling College of Art & Design in Sarasota FL, where I studied illustration You have ha...
[00:20] Opening / Introduction [00:39] Can you tell us a little bit about where you work and where you live? I am the Senior Director of Carrier Development at MyCarrierTMS. We’re based out of Scottsdale, Arizona. [01:12] Tell us a little bit about how you started your logistics career. I started at an LTL carrier working on the dock. I got to see how the operation works from the ground level. Over the years, I grew with LTL companies and took on different roles. I joined a startup that grew to ...
[00:20] Opening / Introduction [00:51] Tell us about yourself and what you do in Panama. I was born and raised in Panama and manage a 3PL. My main role is to promote the hub that Panama offers to the world. [02:19] What was your first job in logistics? A relative of mine had a parcel company that got a contract with a multinational. He learned that he needed to serve a different area than he was in, so he called all his friends and family to help him launch. I was one of them. I started deliveri...
Understand the 3PL Business Models – Asset based, Non-asset based, Asset light Asset based 3PLs own physical assets like trucks, planes, warehouses, etc. Pros: Since they own their assets, these 3PLs are able to use their own equipment to service customers. Truck availability is not a problem. Cons: Asset based companies typically have a limited service area compared to non-asset based companies that broker shipments through partner carriers. Non-asset based 3PLs use the assets from other logist...
[00:21] Opening / Introduction [00:41] Tell us about your company. I run a marketing firm called Email for Experts. We help consulting and professional service firms create clients using email marketing. I graduated from the University of Maryland in 2010. I worked in engineering for about six years before moving into marketing. [03:43] Tell us about the distinction of what I’m doing in email marketing versus what you’re doing. I still do a good amount of what you’re doing, which is the more tra...
[00:21] Opening / Introduction [00:57] Tell us a little bit about what you’re up to. I spend all of my time in supply chain and logistics software, focusing on the lower-middle market. [01:54] What will the 3PL industry look like in 2025? There is a slow, creeping evolution of technology as CRM systems get better and better. These will make brokers more efficient and help them focus more on customer service, specialization, etc. This is largely a relationship business, and not all of it can be a...
The Only 3 Ways to Improve Your Sales with Steve Elwell Steve Elwell and Joe Lynch discuss the only 3 ways to improve your sales. [00:22] A few weeks ago, I had Steve on the podcast to discuss the buying process. In that interview, Steve said something like “there are only 3 ways to improve sales” which I found very intriguing. In today’s podcast, Steve and I will discuss those 3 ways to improve sales. [01:16] Steve, I got lots of great feedback on the buying process podcast, but now I want to d...
[00:20] Opening / Introduction I (AJ Khanijow) am the founder and CEO of Fulfyld, an e-commerce fulfillment company that specializes in B2C shipments and home delivery. Fulfyld is based in Huntsville, Alabama. [01:00] Tell us about your background. Where did you grow up? Where did you go to school and what did you study? I grew up in Huntsville, Alabama. I earned an industrial engineering degree from Auburn University. The industrial engineering program was great because it gave me a good backgr...
[00:20] Opening / Introduction [02:50] What is the one thing your clients get that they did not expect? Understanding how your customer thinks. Knowing the varying temperaments will assist in understanding the differences between how people think. It’s easy to remember, and the tips are immediately helpful. All customers think differently; however, temperament is being able to take a calibrated guess on how they will feel. [05:20] How many different temperaments do you get to teach us about toda...
[00:21] Opening / Introduction [01:27] Tell us about your background. I grew up in Buffalo and studied political science at a school just outside of Rochester. I ended up selling small parcel to companies in Minnesota and Wisconsin for a few years before transitioning into selling transportation management solutions to companies in the Pacific Northwest. [02:25] Before getting into the five problems you have identified that e-commerce companies face with post-purchase experience, take us through...
download the audio file [00:21] Opening / Introduction [01:09] Tell us about your background. I grew up in Southern Michigan about 1 hour from Detroit, Michigan. I graduated from Albion College (MI) with a degree in economics. Then, I got an MBA from Wayne State. [01:40] What was your first adult job? When I got my MBA, I hoped to land a top job, instead I found myself selling printing services door-to-door, which was a great way to learn about sales. Next, I went to work for an industrial manuf...
download the audio file [00:21] Opening / Introduction [00:42] Introduce yourself and your company. I am the Founder and CEO of Customodal, based in Marshfield, WI, [01:59] Tell us about your background. Where did you grow up? Go to school? What was your major in college? I grew up mostly in Madison, Wisconsin. I enrolled in the forestry program at the University of Wisconsin, but two years in I had an epiphany that I wanted to pursue business. I graduated with a major in finance, investment, an...
Gaining Favorable Attention with Adam Robinson Adam Robinson and Joe Lynch discuss what gaining favorable attention with prospective customers. [00:20] Opening / Introduction [00:36] Tell us a little about your background. I went to the University of Texas and wanted to be a Latin teacher, but then found out how much that paid and decided to get into business and marketing. My first job after graduation was Director of Sales and Marketing with a startup. That company sold and I went on to work i...
TMS Innovation and the Voice of the Customer with Cameron Robertson Cameron Robertson and Joe Lynch discuss TMS innovation and the voice of the customer. [00:20] Opening / Introduction. [00:37] Introduce yourself and your company. I am the Chief Technology Officer of 3PL Systems in Signal Hill, California. We specialize in the development of transportation management software. At the age of thirteen I built my own website and since then I’ve been hyper-focused on learning more about software dev...
download the audio file [00:21] Opening / Introduction [00:31] Introduce yourself and your company. • General Manager of SunAnt Interactive out of Milwaukee, WI. • MBA from the Thunderbird American School of International Management. • After that, he started a business with his brother dealing with lead capture solutions and CRM. • That start-up failed and he went on to work with various agencies. • In 2009, Matt started SunAnt Interactive with a few of his friends. [04:15] What made you guys di...
download the audio file [00:22] Opening / Introduction • Hello everybody, this is Joe Lynch and welcome to The Logistics of Logistics podcast • Our format will be a little different today, because it’s just me – usually I interview somebody from the logistics or supply chain space, but not today • Today’s topic is “Logistics Experts Wanted” • Before we dive into today’s topic, I want to tell you a little about my company and my podcast [00:47] About The Logistics of Logistics • At The Logistics ...
download the audio file [00:21] Opening / Introduction [00:43] Ann, please tell us a little bit about your background? * A twenty-five-year career as a speech pathologist, working with people who suffered brain injuries. * Became an executive coach about ten years ago. * Have been working with Joe Lynch helping transportation and logistics companies grow their sales. [02:56] Where do the saboteur types come from? * Saboteur type comes from the book, Positive Intelligence: Why Only 20% of Teams a...
download the audio file [00:21] Opening / Introduction [01:04] Erik, please tell us about your background? Where did you grow up? Where did you go to college? Joined Loadsmart in April 2018. Previously, Erik was the Director of Strategy at AFN, a Chicago-based truckload brokerage. Prior to his time at AFN, Erik was the Executive Vice President of CarrierDirect, a boutique strategy consulting firm and advised companies such as Werner Enterprises, Worldwide Express, and BlueGrace Logistics. While ...
download the audio file [0:43] Please tell us about your background. Andrew Kelley is a global technology executive focused on logistics and supply chain software. He is CEO of Bell Creek Partners consulting to lower middle market private equity firms and with the objective of buying a single platform business to run as CEO. Previously he was with Vista Equity-backed Omnitracs as President of Haulme and VP Corporate Development. Prior to that, he worked at Dell focused mostly on venture investin...
