5: Dr. Courtney Hills-McBeth - How WGU Celebrates 50,000+ Graduates a Year

Dr. Courtney Hills-McBeth, Chief Academic Officer and Provost at Western Governors University, joins host Chase Rigby to discuss how WGU redefines commencement to serve its unique student body. They explore how the university balances accessibility, affordability, and meaningful celebration to create an experience that resonates with students and their families.

📝 Topics Discussed:

The evolving role of commencement in modern higher education.
How WGU’s commencement model caters to adult learners and first-generation students.
The logistics behind organizing seven nationwide ceremonies per year.
Why commencement is more than just a graduation—it’s a powerful marketing and recruitment tool.
The importance of diverse and inspiring commencement speakers.

📌 Episode Highlights:

[00:10:08] Dr. McBeth recalls her undergrad graduation and the pride of having her university president as a mentor.
[00:13:41] The emotional impact of standing on stage at her first WGU commencement.
[00:14:49] How WGU students prioritize commencement as a moment to inspire their children.
[00:17:35] The logistics of hosting seven commencements across the country each year.
[00:21:53] Why schools should view commencement as a key engagement and branding opportunity.
[00:22:53] WGU’s scale: Over 50,000 degrees awarded in 2024, with 11,000 attending commencement.
[00:24:53] Data shows students who walk at graduation are 3.5x more likely to engage as alumni.
[00:26:08] The role of student speakers in making commencement personal and impactful.
[00:29:52] The power of keynote speakers who have overcome adversity—like former astronaut José Hernández.

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