90 Million Dollar Builder with Chris Baptista - podcast episode cover

90 Million Dollar Builder with Chris Baptista

Sep 25, 20231 hr 24 minSeason 1Ep. 55
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Episode description

#55 Get ready to be inspired by a master builder and entrepreneur, Chris from CMA Homes, as he shares his 15-year journey in the home building industry, from building his first house to managing a booming business that scales up to 300 homes a year. His story is a testament to hard work, quality workmanship, and a relentless drive for excellence, attributes that have propelled his business to a turnover of 92 million and a dynamic team of 45. What sets him apart in this highly competitive market? You'll find out. 

Chris doesn't just talk about building houses; he shares insights into creating a successful business and his unique approach to quality control, client management, and standing out from the competition. Hear about his personal experiences that have shaped his perspective on life and business, including life-changing journeys like Breathless Expeditions. If you're a builder or a budding entrepreneur, this is an episode you don't want to miss. 

It's not all about the bricks and mortar. Chris delves into the less tangible aspects of his journey, like maintaining balance, managing stress, and learning from others. He talks about his strategies for finding work-life balance, the importance of transparency in business, and how the toughest challenges have been his most valuable teachers. Whether you're in the building industry or simply a fan of inspiring success stories, this conversation with Chris is full of invaluable nuggets. Get ready to be inspired.

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Transcript

Building Quality Homes and Business Growth

Speaker 1

And I say this to so many builders I had quite a few cheapies that used to work for us and have set up their own like building things , and then do maybe 10 , 15 homes a year and I say to them charge more , you are worth it . You're a small builder , you got quality . You can't charge this price Like don't do it .

Speaker 2

G'day guys . Welcome back to another episode of Level Up . We are back in the shed this afternoon for an absolute cracker of an episode . I just want to give you a few stats on the special guests we have here today because , yeah , he absolutely blows me away . I take my hat off to him for what he's accomplished .

So he's one Brisbane and Australia's young entrepreneur of the year . Three years in a row he's in Australia's top 100 young entrepreneurs . His biggest home to date is 1700 square meters a bit of a mega mansion . He started his own podcast this year . He's in the top 20 largest home builders in Queensland and he loves Mercedes-Benz cars .

So a massive warm welcome to Chris from CMA Homes . Thank you very much .

Speaker 1

I'm really glad to be here . How are you , mate ? Good , good , good . You know , when you hear the stuff you said and it's yourself it sounds so strange .

Speaker 2

Mate , seriously , that is massive accomplishments , because you're only a young fella .

Speaker 1

Yeah , 36 , 36 . So I still got up until 40s considering like the young entrepreneur thing . So I still got a few years in .

Speaker 2

So yeah , mate , you're absolutely kicking girls and like in the market you're in like that volume building market , like you're actually producing unbelievable quality homes .

Speaker 1

Yeah , we are , look , which are high . That's , I guess , our biggest point of difference . It's hard because our market is super tough and to do volume and quality it takes a lot of effort . So we we're just talking about procedures and all this and we are a really big builder but running like a small builder . This is our CCMA , I guess .

So that's how we are different and that's how we can keep like this of quality going , yeah , but it's a lot of work . That's a lot of work .

Speaker 2

Mate . I was so keen to have a chat to you and I really appreciate your time popping in . So you and I met through a mutual mate . We went on a crazy expedition not that long ago . We did Hiking in the well , we did Mount Kosciuszko in our underwear about a zero degrees or minus two degrees , whatever it was .

So , and just the few conversations we had on that trip was , I was really inspired by what you do and what you've achieved , and my mission is to create a new building industry where builders and tradies run great businesses and get freedom from their businesses and those types of things .

But also anyone thinking about building , a renovating , can get a bit of an insight into what builders actually do , what we have to deal with , all the knowledge we have to have all those types of things . So really , really appreciate you coming in and taking the time to talk through it .

So , like , can you tell us a little bit about how did you get started ? Like , how do you go from ?

Speaker 1

Oh man , so we started absolutely from scratch . So we started back in 2009 , so 15 years ago . So it's been a while since I've had CMA , purely a family business . So it's my parents and I and we started my parents and I and for the first probably five or six years I had no employee , it was just us . It took a while to get that momentum or going .

Speaker 2

So when you say no employees , no employees , who was doing all the framing and well well contractors .

Speaker 1

This is another story . So the first house we did . So first year we built one house and the first house we did was a speck home . We found a cheap block of land . I drew the plans , got BA , did all the estimating . My dad and I built a full house , and when I say that I mean like we built a full house .

The only things we subbed out was waterproofing , the electrical and the plumbing . Everything else we did Slab roofing , framing balls , rendering , painting , tiling , kitchen steak , the whole thing .

Speaker 2

That's pretty impressive . It is , it is , and I highly doubt there is any other volume builder that would now would Well wouldn't , just wouldn't know how to do it .

Speaker 1

No they wouldn't . And you know , I look back and I'm thinking that was so retarded . Why did I do this and spend so much time just doing so many things ? I could have scaled up so much faster . But then at the same time I look back and I'm thinking I'm really good at what I do because of this . You know , I can tile . I can , I can do anything .

So as we grew and built more houses , yeah , we slowly started to sub it out . Obviously , we found out after the first three houses ceiling insulation is just too much work , so we started to sub it out . We started to sub it out of the plasterboard , the roofing we're still doing framing and all this and painting and tiling and kitchen and stone benched us .

We're still doing all those things for quite a long time . And yeah , the word got out there because we were building in North Lakes quite a small community , like at the time we started to get to know people that worked at Stockland and yeah , the word of mouth got out there that you know Sam was doing a good job .

We literally Madonna would smash houses in like 10 weeks , like it was just us . You know there was no other jobs , it was just this job .

Speaker 2

And we're just smashing it out to give listeners a bit of an indication . So you've been going for 15 years , 15 years , you went from one home in the first year , doing everything yourself , to what have you just done for this financial year ? 200 and something not healthy .

Speaker 1

I don't know how many houses exactly we built . I'd say yeah , anywhere between 250 to 300 . And yeah , we . I think we nearly did 92 million in turnover .

Speaker 2

So that is super impressive . Yeah , so you've obviously come a huge way from back then .

Speaker 1

We've gone a massive way . I create . Even when I look at it , I'm just still like my own blonde shoot this day . Yeah , yeah .

Speaker 2

Like I don't know if I've ever met someone like you're like the mate that we went to this expedition with . I used to say like he's the most dedicated person I met and I think you're very much the same , like you're so committed .

Speaker 1

Yeah , I well . So not many people notice either , but the first probably , like I sacrificed my life really for the business . I'm really dedicated and I am a worker , there's no doubt about it .

I work seven days a week , but at first I would say probably six or seven years of CMA I took this like to a whole different level of like extreme where I would work seven days a week but I probably would work no drug easily 16 , 17 , 18 hours a day . This was my first like seven years . I had no relationship , no personal life , no , like nothing .

So like people see how far we've come but they also don't see where we started and when . You like . Cause , when we started to like ramp up and the word of mouth got out there , we started to get like 25 , 30 homes to build . I had no estimators , I had no draftee .

I was doing all the plans , I was doing all the estimating , I was doing all the billing , approvals , I was doing all the color selection , I was doing all the sales . I was doing fucking everything the supervision do . Yeah , my dad was there to self help .

Speaker 2

The thing is like I , like you've sacrificed a lot .

Speaker 1

Oh yeah .

Speaker 2

Like . To me , like the experience that you've gained from that would mean that you obviously everything you know , you know what everything needs , what needs to happen .

Speaker 1

Like I feel like I do not regret what I've done and I feel for where I am today and my skill level , I'd like to say there's not many 30 CCO that would have like the skills that I have . They may say they may be good at this or whatever , but based on what I've done , I can do anything .

Homebilling was I can do a full set of playing like ready for , like BA , you know I can . I can tell a full house and paint a full house and plaster for house , like you know . So this has been good because it's also brought up the sort of respect from trades when , when those trades that we've been using for years , they know where we come from .

I don't know it's . I think homebilling , like you know it's , it's a lot about relationships with suppliers and trades and when the trades respect . This is what I say to my side all the time . I said you got to get respect from your trades . You can't just say to someone you know , do this or do that , you got to get respect .

And for you to get respect you have to . You know , you have to earn it . Yeah , and I feel like I've earned my , my respect in that . That's a regard . It wasn't easy , but yeah .

Speaker 2

No , that , look , it's incredible story . And like , how do you go ? Like finding staff now , like as any business grows , like when you've come from , like someone like yourself , that's how to go and you've , you know how to do everything . Yeah , like , do you sit back and go ? Oh shit , like they're too slow . I could do it quicker than that .

Speaker 1

Look , my office will tell you I'm the hardest man to please . So they will definitely say that when I give a compliment not you , one of my staff member , they know that is genuine . I don't compliment them , you know . I don't say are you doing a good job ? If you're not , I will , I will say how it is .

Yeah , but when I say something , you know it's really true , I guess . So , look , I said a standard and , yes , it's high . But how I feel is , as the business owner , I feel like like a coach , right , and this is my team , and I have to say the , the , the sort of example , and I have to say the standard .

And if I said the standard low , this is what I spent to them . You know , my , my whole goal is for you to be the best at what you do . You know , same thing with the sides of us . You know how good does it feel to know that if someone wants to build , they want you to be the sides of us . How good does this feel like ?

And this is how I want everybody to feel . So , yes , I said a high standard , but I wish I could train more , like , obviously you did . It's hard with some . Once I think I've got a team of 45 now , so it gets a little bit hard .

Speaker 2

Just work directly for CMA .

Speaker 1

Yeah , yeah . So direct employees , we've probably got here 45 .

Speaker 2

So we got sides of us office , draftees , estimators and yeah , but you need a lot of staff to do 250 plus we do we do and we're pretty much on point stuff Once you know we could possibly do it a little bit extra .

Speaker 1

But I've built , I guess , a bit of a culture where you know it's hard to work and and like most of the these are people I have they love what they do and I would never employ someone that's just really good at what they do but they don't enjoy it , I feel it's just , it's just not going to work .

Speaker 2

Yeah , especially with the culture that you're building .

Speaker 1

It's , it's pretty much , yeah . So I feel like I'm a coach . I feel I'm here like every day to like pump everybody up and like answer questions and solve problems and this and that , and because it's hard , you know it's it's home building and and and people don't , don't sort of realize .

But when you look at how much work it takes for a builder to build 10 , 20 , 50 homes , like it's a lot , a lot of work , and if they saw , if a client saw the work behind the scenes , like man , it's , it's incredible amount of work , incredible . And for everything to run as smooth as possible .

It never runs smooth , obviously , because it's home building , but for each one as smooth as possible , fuck it it is .

Speaker 2

It's a lot of work I am there's not too many volume type builders like yourself that I pay much attention to , but I really I think it's a credit to you of the level of quality you've been able to achieve in that market , Like you would have to be the leader with when it comes to quality .

Speaker 1

I don't you say so . You know what bothers me ? Um , I mean , it's it like you read those , those , like most of my competition , they are not home builders , I don't see them at home . It was if you took the boss and you asked him to be at a house , he probably would have no idea .

And that bothers me because I feel this is what I say you know , like they are sales company , you know they just sell houses connected with you , mate , because that's the way I look at all those builders .

Speaker 2

Yeah , I hate it , yeah .

Speaker 1

I hate it . So I'm . I'm not here like if I have a client and I don't feel like I can meet the expectation , I am not the right builder for you . I'm not here to sell your house . I want to beat your expectation . I want to build a nice house . This is my name on that house . So I feel it .

It just comes down to care and I , I mean I love what I do and I think it shows and I think it's not just like a sell , like business , like again , most of look , it probably would have to be nearly all the . These are big builders .

Speaker 2

I don't want to generalize , I guess but you've really taken like from what I see , sitting on the outside and looking at your Instagram and things . I love the walkthrough video to do .

Speaker 1

They're fantastic .

Speaker 2

But like you've really , you're sort of taken like someone like myself , like a small custom builder , and you just skyrocket it to the next level .

Speaker 1

Pretty much and and so there was never a plan to do this or that . So I guess , yes , obviously I'm , I'm I'm like ambitious and I love a challenge and I'm always a push , a push harder , push hard , like . So I'm always trying to get to that next step and it just escalated . You know it just escalated and

Building Custom Homes With High Standards

then , before you know it , you turn 92 million and then and you got 45 stuff and like where did this come from , you know ?

Speaker 2

so yeah , oh mate , it's bloody incredible and you should be super proud of yourself . It's a big achievement .

Speaker 1

I have to say it's hard because and I was having a chat with my estimate actually because I've been hard on them . You know , I'm like you know , because I'm I'm very much a detailed man .

So you know , if there's a hundred dollars spent here , I'm going to sit and I'm going to ask why , you know , and so I've been a bit hard on them , and they can see that and and and what I said to them in look , I'm the hardest person on me . You know , nobody's going to be harder on me than me .

And it's hard because , as much as I feel like I'm yes , I'm doing well and I won the young entrepreneur thing and all that I feel like I haven't started , like like I have just started . This is how I feel , you know . So I feel like I've only scratched this sort of surface .

I feel like we can always improve our customer service and we can always build better houses and how do you take ?

Speaker 2

because , like you see most volume builders and like I don't know , they have a dozen or two dozen sort of plans and that's what you get , Whereas a lot of the stuff I see from you is it's custom .

Speaker 1

it looks like a customer 95% of what we do is full , full custom . So , yeah , so which ? Which is what makes it hard , but at the same time , it works . What makes us different if we fall ?

And again , you know we had phases where , like , my team is like , oh , you know we should do standard plans and all that , but I'm like we're gonna fall back in the same gap .

So you're at the like , you're at the premium end of a volume builder like no , we still got really good prices , like when we have a metric on or plantation court , usually we're pretty much on par . Yeah , we are pretty much on par . So . So , yeah , price was we're pretty much there . But we have the flexibility that you can do a custom floor plan .

You bring us a sketch , we'll do it . It's a lot of work , which is why those bills can't do it , because it's a lot of work , a lot of checking . Like I still treat his date , I still check every single plan , I check every single contract that goes out , because you need a bill set of eyes to actually look at it and see is this gonna work ?

You know , is the ? Is the pad height right , like you know , like some things . Yeah , it's hard and I see why they don't do it .

Speaker 2

But a lot of those volume builders like . I've seen a few of their contracts after years and if the block of land's got more than half a meter they don't want to know if it's a new class or whatever .

Speaker 1

Yeah , they won't even touch it . So , yeah , we , we take on those jobs and look , this is how I felt , like I really enjoy what I do . And if I had to just do standard homes , I feel my enjoyment of it would be like you know . It's like you know . So I like to do those challenging homes .

Obviously we come to too many , but I do like to take those special projects and , yeah , I don't know if you sort of beat up that one with a curved staircase with two curves . I guess that was . I think it was 850 square meter home and I took that on and that was a lot of fun .

Speaker 2

Oh man , it's pretty impressive , like . So . How do you like ? How do you go about employing ? So you would be using a lot of contractors . Yeah , yeah , how do you qualify them and make sure they're up to your standard .

Speaker 1

Most of the guys that we have in terms of subbies , conquerors , everything that been with us for years and years and what had happened is they've grown that . That's our business with us . Sometimes it's hard say we we've got like like a few painters and we've got a few tallers and all this . So those trades sometimes they don't scale that much .

But , for example , if I take our cabinet maker is fully scaled with us , does 100% of the CMA home . If I take our stone Mason when I met him , same thing . It was a really small , so Mason now it's got a huge factory , does 100% of the CMA work . So a lot of them have just scaled with us . And the new ones , yes , it's hard .

And I always say to my team like said the expectation , before he even starts the job set the expectation . This is a critical part . If they don't know what you expect , and if they don't know what you expect , it's never going to work out .

Speaker 2

Talk about that . So much , that is across the board . That's your employees , your contractors and especially , with your clients . Yeah , you've got to set an expectation right off the bat about how you're going to deal with their job .

Speaker 1

Execute their job right the first time you meet them and talk to them like Exactly , and sometimes it's hard , you know , sometimes I've got we may have like a first on buyer and they literally have no idea and I think a house is is perfection and just got to explain you know it's , it's built by hand , everything is built by hand .

So , yes , there's standards which we have to obey to , but , yeah , you know , you can only push it so far . How she still all built by hand and don't expect something because it's just not going to happen , I guess .

So sometimes you have to just set the expectation and at all stage of the bill I said to myself Tim , you got to set the expectation at sale stage , start to providers when they meet a client , set your expectation at that stage and just just keep going as you go .

The worst thing you can do is just not set anything and then it's just do allow clients to do site visits during the build ? Yes , but usually again workplace health and safety and all the stuff . So they normally have to be with the sites of Vasa . So we have a few compulsory meetings .

So we got frame stage , tile stage and PCI and obviously they want to see the house at any point in time . Just just give us a call or I send us an email .

Speaker 2

Yeah , and make sure they're supervised by the member of your team .

Speaker 1

Ideally , because otherwise you know again if , if we workplace health and safety officer , they get injured on site .

Speaker 2

Yeah , but I think that's such an important thing Like I have this , like people that listen to podcasts would have me say it a million times . Like you , like you can't expect clients to get shitty about not visiting the site like they're paying you a lot of money . If you say , hey , I've signed a contract , come and get the keys at the end of the job .

Speaker 1

They're going to try and sneak in on weekends and all sorts of things and usually , again , sometimes we have sites of us and they may be new with us and they don't understand that . You know clients wants to come every week .

You know blah , blah , blah and I like , look , if they want to come every week , it's probably going to help you out because they're probably going to pick on things because it's their house . They got that one job , you probably got 15 .

They're going to pick on things that you won't pick and it's going to save your time , you know , by the time you get to the end of the build . So for me , I mean , I like it . I just I would rather meet clients really often every week . This is my preference . I know it's hard for us .

Yeah , that's it , but if I if , if I had like a few jobs , I would love to meet my clients every week and go through a house and , just , you know , make sure they're good with everything . And because I feel it's true , I mean again , they are spending that much money on a house that you can't just let it sit like this .

You know you want to see it like . You know , you want to see it get a build , and this is the whole excitement .

Speaker 2

Yeah , I love the , the . Yeah , you set the expectation because that look just that simple task of having a conversation with a client at sale stage and , for sure , explain the process to them and some little things that might go wrong or whatever , and like I find the other one that's really important to set expectations with is a handover .

Speaker 1

What's

Communication and Quality Control in Construction

going to happen in handover ? How are we going to do it ? We do a defects walkthrough , all that sort of thing , because so many builders just like .

Speaker 2

They're chasing that last payment and they rush the handover .

Speaker 1

They don't explain the client how anything's gonna happen if something's wrong or if they have a warranty claim and then they get the shit because the clients email and ring 100% .

That's sort of PCI inspection , yeah , and you really do have to set the expectation because the last thing you want is , true , like a client is going to go like mental with a blue tape and just take the whole house and so you know , and it's , it's a fun one . It's actually quite a bit of work .

You set the right expectation without sanding like you're trying to avoid things like you know it's but I feel again , I say to my team just be really transparent when , when there's a mistake , you know , be honest , you know , don't try to hide things and and it will go fine , you know , yeah , so so do you ?

Speaker 2

how do you deal with things like that ? Like , do you have contract or employment agreements with your contractors and things like if there is defects that are from them or whatever they have to pay , like yeah it's it's .

Speaker 1

It's a little bit hard , right , but we we do have a procedure where the invoice doesn't get paid until a satisfy as a hash checks the work and then ticks off on the invoice . Now we pay on a weekly basis . They say we keep you know all the good trades , but you know sometimes it's a bit hard for all the suppliers to to check everything .

But it's the best way . This is why I said to them once you paid that sort of invoice we can have all the terms and conditions and blah , blah , blah . If it's , if it's an existing trade , it's gonna be fine , it's nice and easy . You just call them and you know they come back .

If it's a new trade that we may not have necessarily used , it's a lot more work to actually get them back to actually fix it . But she leave day busy and you know they don't really want to come back . So usually my main thing is check the actual work , check for sort of defects , send a list like that , submit that says you know the ground he's missing .

Expansion joints here not done . Once this is done we will release the , the SR payment .

Speaker 2

But usually like you would check lists throughout the bill , like everyone's gonna be checking things off .

Speaker 1

That's right , that's right . You this is what I say again like home billing is about check , check , check , check , check . You cannot run a job from home . You have to be on site . And every time you rock up on site what I do is I'm I'm on quality control the first 10 or 15 minutes I'm on site . When you talk to me , I'm just gonna check everything .

I do my least . Once I've checked , I can go on to organizing , like schedules and all that . But I found where , where site supervisors or also bill was fail is because they just don't pay attention .

Speaker 2

It's that it like . I'm a big fan of that . It's the number one thing . Like you cannot build a house without quality supervision , for sure Is the most important thing .

Speaker 1

Number one , and and the more complicated the house , the more you actually need to , so be that , which , which is what we can't do . Too many big , big homes , because it takes too much of my time , um , but yeah , if it's a really big house , you may have to be there every single day . Yeah , you know .

So , if it's an average home , yes , you still need to check , but it's not as bad . But by silly checking , checking , checking I'm a checking freak Like I'd rather check because I don't want to have to have the issue later on Once it's plastered . And what's ? His brick or sort of heave old . It's so much more work .

Speaker 2

I just I think it's just something that's naturally built into a building . Yeah , sure I don't really know too many builders that aren't Like . People think we're perfectionists or bloody micro managers and things . But like for me there's well , number one it's about the quality , but yeah , that's right .

Number two like it's my name on it , like that , that's right , that's right , I love the fact that you just said before you you pay weekly .

Speaker 1

Yeah , yeah , we do . Too many big builders we pay all the trades on a weekly basis , every Friday . That payment goes through because , like I put myself in that position to like it's hard .

You know when they got their crews and you know they , you know some of those trades don't necessarily do that well , they don't necessarily know how to manage a business that we're talking about , and I think that that that so weekly payment , is what's allowed us to keep those trades .

Speaker 2

Yeah , well , that's all part of building your culture in it . For sure , people see that you respect them and their families , their businesses . Like reality is that you've managed to build such a good business that's got healthy cash , so that's right . You can do that .

Speaker 1

But no matter what , I guess most of the trades again that have known us for years , they would know that I mean I will literally die if I can't pay you . Like you know I will do everything I can , even if CMA was to go like bankrupt for any reason , man , I would work so hard to like repay like everyone , because it's just not us .

Like I'm not that type of person . I couldn't walk away and I say this to like a lot of people to like I need to sleep at night . And for me to sleep at night , I need to know everybody's paid and I'm fine .

I need to know those houses are built as good as possible , because once you get to the volume and you've got that many houses , you've got that many clients , you've got that many staff and trades , like it's a lot of pressure to cope with all this stuff , I guess .

So for me to actually be able to sleep well and to make sure all the boxes are ticked , and for me , like I need to know that those trades are paid on a weekly . You've done your work , you completely deserve to get paid and I can have my sleep and I'm good yeah .

Speaker 2

You know . So what's some things like , because every builder out there is is trying to grow their business . Like , what's a few things that have helped you get to where you are ? Like , do you do any sort of personal development or training , coaching ? I mean ?

Speaker 1

for myself , I would say every single day . Every single day , I either look at a video or something that's going to either motivate me or learn something new . I'm a sucker for like knowledge and everything , Even in homebuilding . Like I want to know about engineering , I want to know what we're using 16 mil steel and not 12 .

Like you know , I'm a sucker for that and I think if you want to be really good at what you do and if you want to grow your , your sort of business , try to really become the best at it . What's going to make you a really good builder ?

If , if , if you build your sort of knowledge and you can answer pretty much any question a client's going to have , you're going to be winning , and then that reputation is going to grow and that people are going to know that you are the shit you know , you know what you're talking about , you know how to build a good house , and so knowledge for me is number

one . I say this to myself too . I say you know , you have to know what you're talking about . You can't sell a house if you don't know what a Waffa Pots lab is , or you don't know what an M or H2 class soil is Like you know .

So I feel that knowledge for me is number one and I mean I love knowledge and I think if you grow your knowledge , you know personal development seminars , like whatever . Yeah , I feel you're going to become a much , much better so builder , because really your entire , your team , your contractors , your , your clients .

Speaker 2

Like everyone , is really just a reflection of what you're doing and saying and putting out there for sure , yeah for sure .

Speaker 1

So it is true if my standard is shit quality , shit quality is going to be on all these CMA houses . If I will not accept that standard , they know that that's not going to go through . So when I go and check a house , because I don't have a construction manager , it's just me .

Speaker 2

So when I go and do everything , I just look .

Speaker 1

I had a construction manager . I had a maintenance manager and I'm sick of it . I can't do it anymore . I've had enough . They're no longer . So I'm the construction manager with my dad . I guess he helps me out on site and people will never believe this , but I still domain as to this day .

Speaker 2

I believe it because I've been away with you for a long weekend and I see you on your phone checking emails , sending pictures .

Speaker 1

Partically , I guess , when , when we start to get like a bit more than like usual , I step on the tools and I domain , as , like yesterday I was fixing a drumming tiles , the other day was doing some painting , the other day was doing some rendering on a job on the south side . I'm just

Keys to Success in Building Business

like you know . I feel if you have a business and you are a homebillow , you have to have the mentality of sort of whatever it takes . I feel you can't say , oh , this is not my job . If someone says to me this is not my job , it's the worst thing you can say to me .

Because I go on site , I make clean or toilet that's got skid marks on the side , Like you know , I will do whatever it takes . I don't care , as long as the house is good . This is my number one priority . So yeah , phil , you know you , you really have to be hands on , I feel and there's .

Speaker 2

I would put money on mate that there is not too many volume bill . That would even think about doing that and they'd sit in their office , or sit for probably don't even . They've had someone running the office for sure and send someone else to for sure , and I just can't do it .

Speaker 1

You know , I just I've learned that . I just can't do it . I've learned it . It's hard . I found that what they say is true Nobody's going to care as much about your business as you do .

And , yes , you can have the systems in place and yes , you can have like everything in place , but unless it's a perfect system , which is never like a possible thing , you know , it's just won't run as good as I wanted to to run .

And when you're trying to grow a business and when you're trying to build a reputation and everything , I feel like you have to be hands on . I feel like for me , there's no other way . I couldn't just be in the office , sit on the chair and just have to be in the office , out in , out , in out . Like , yeah , today I was in Palm Beach the whole day .

It's where the starts of our zah touching up the whole house , you know , because there's a few things that you know . Again , it's homebuilding . What trade do you get to fix this ? Yeah , don't know , you know so .

So , yeah , we're fixing all the small things and I feel , if I didn't put in that effort today with a size of browser , yes , it's hard work , but I can't going to be happy and I glance going to be talking to other people about how good he was to build with CMA and that the owner was there all day with a size of browser to actually fix all the small

things in the house to make sure they really , really happy .

Speaker 2

So you must have an incredible office team , like if you're out doing all this other stuff , like that I do , like it , I do . So do you have , like , how do you get sales ? Do they come through display ?

Speaker 1

Yeah , we've got a bit of a mix , I guess . So we've got six display home six , yeah , so we've got six by home Sunshine Coast , brisbane and Southside and we have obviously a sales consultant in each of those those . I guess , if I had to look at most of the sales we actually get , traffic to the display home is not that big .

I mean , it's not that big like in itself where you know a client's going to walk through and have a quick look and you know , oh , I'm going to build with CMA because I got an ourselves . It's mostly word of mouth , the sort of repetition we have , and this is all linked to the social media , the YouTube and all this .

Speaker 2

Yeah . So what drives you Like ? What are you ? What do you think you love building so much ? I don't know .

Speaker 1

I can't figure it out . So it's quite funny because my mom used to tell me that when I was a kid I was like to say I was a bit special , I was understanding I was always a bit special and I'd like to think most of my team is actually a little bit special , but in a good way . Like you know , I have unusual like people , but I like it .

And since I was a kid , I used to love I don't know , I used to love , you know , business and success and motivational stuff and all that sort of stuff . And on top of that , not sure how it comes from I can't figure it out to this day but my dad was a builder back in France .

Because I come from France and and ever since I was a little kid , because he had a really small carpentry business , every single opportunity I would get I would go to work with him , and you know some kids play soccer someplace . As me , the happiest was going to work with my dad . Weekend nights doesn't matter .

Get me to work with my dad and I'm going to be super happy . So I feel this is what I say to most people . I feel like in the current society people don't don't get to understand that work is good , like there's nothing wrong with it . Like you know , work is good , like I love what I do .

And if I wasn't like working at Arsenal , what else I would do ?

Speaker 2

So do you do you think there's a connection there ?

So one of the things we so in in LiveLockville where we train builders and stuff , so we talk a lot about one of the first things we do when we get a member is we have this overhead calculator , we get them to understand their numbers and we've had a number one hundreds , hundreds of builders do this now .

Number one thing probably had tools for you that have been close . And so we talk through their numbers , we get them understanding their running costs or overheads , then we get them understanding their salaries and then they're adding their company profit on , and the first thing when we figure out those numbers is like fuck , I'm never going to win another job .

How can I ? How can I put that margin on my job ? And so then we do these exercises and Nicole Hathley from Brandtree North has been incredible . She's done some professional sessions with us that we got in our platform and she talks like what you just talked about .

So to set yourself apart and I think you're doing it without knowing it , but you have to you need to have to be different , deep and find out where that passion is coming from . And , like , just listen to your story , I feel like there's a connection there with you and your dad , like I'm sure .

Speaker 1

I'm sure .

Speaker 2

That connection is probably something that , like , you love building so much now because you're getting to build people's dreams , like you were going to work with your dad . You're building people's homes and now you're doing that . So there's something in that . But I'll probably say have a deep dive into it .

But when you can find that passion , that like those beliefs , those cultures , those values , those opinions , all those things , when you nail that and I think you're obviously doing it that is when you attract clients that everything's just a great expect , like a great process , great relationship 100% .

Speaker 1

And like you know , this is what I say again to my team Like sometimes I say , look , I have never sold a house to a client . I just say my opinion . But when I sell a house I'm so passionate about it that like I believe in my product so much that for me it is not selling . You know , like it's easier .

I know I got a great person , I know I got a great home , I'm sold on it , so it's so much easier to sell my soft client . You know so . But yeah , it's quite funny what you said with that thing and all that . Yeah , it sort of makes sense now and yeah , yeah .

Speaker 2

Because it's funny , like when we talk to our members a lot about like , if you want to separate yourself from other builders , like , so I say , what are you saying when people ask you what you do ? And everyone says a builder .

And like that's the last thing you want to say because you want to have a spill that separates you from the guy next door or the guy down the road , Like you want people to come to you because they want who you are . That's right .

Speaker 1

You want to be . My goal is always to be as different as possible to all the other below . When I got stuff some member and I say , oh , this is what Plantation Home was doing , I'm like , look , I don't care , this is their floor plan , this is whatever . I don't care , we are CMA , we do things different and this is what makes us different .

You know , I don't really care about copying this or copying a promotion . I hate promotions Like . This is another thing I hate . It's like why do you have to do a promotion ? Like my product is good , I don't need no promotion . Why should I do one when all the other builders are doing free sort of talk today or sort of whatever ? Like I don't need it .

You know , and I felt one of the number one things why we are successful is we are different . There is no doubt about it .

Speaker 2

Yeah , Did your dad have a like ? What size was his building ?

Speaker 1

business Really really small . So he was mostly , I guess , if I could explain it so he had , I think , three staff mostly doing maintenance work in high-rise apartments . Yeah

Strategies for Setting Yourself Apart

, yeah , so I would go around with him as a kid , pass him school drivers and stuff and he would fix my dad's . Yeah , he can fix anything , because you're at your moment , dad's still working in business don't you . Still working in business . So my dad's obviously on site , you know , checking things and helping with anything .

Again , my dad's mindset is do whatever it takes . We are like literally again . Another small example like you know , people may see the size of this or business but they don't see what we do . But yesterday I was on a tight job . We had a plusable delivery Besides of us , sort of away , and there was a pile of shit and a brand new bin .

I'm like we can't leave it like that . So my dad and I are putting all the shit into the bin . It took us about two hours . Bin was full , called for a new bin . But this is the sort of stuff I think , yeah , you just have to work hard and you have to like care about your stuff . But I can't go to a site and sit like that and just leave it .

I just can't do it . Yeah .

Speaker 2

Well , that's what's making your business what it is . Like you're setting an incredible standard and , yeah , if there's . So what's your site supervised Like ? Are they there ? Do they see that happening ?

Speaker 1

Like yeah , look , I'm always on the back . I guess that's the only way to support it . I'm always pushing them , I guess you know , and pushing them in a way more so I'm helping them . So I'm always just can't think of the last one I did , oh , prime example , you know .

So I'm trying to train them to so say , some of them have seen have been pranks , uh , driveways before the port styling is done . I'm like look , guys , I don't mind if you do it , but you got to make sure that you know you're left with a tall thickness .

You put a piece of first coating , you know , along the edge , you check for squares , and the list goes on . And some of them were like oh shit , I haven't done my last one , or shit , I'll make sure on the next one . So I sort of see what they do and I try to train them based on what I see .

So sometimes you know at first , when they knew in the start , they think it's a little bit of a micromanaging type of thing , which I guess it depends how you look at it . I don't necessarily look at it that way , but some may . But for me it's about helping them and helping them Like I've built I don't know 2000 homes by now .

I don't know what's going to go wrong . Trust me , like you know , if you don't do it it will go wrong . It's going to be much , much harder for you , you know . So , um .

So I try to train them , like all the time , and um try and try to train them to actually make make their life easier , uh , even with a scheduling and sort of all this Do you do any ?

Speaker 2

do you get your team in the office area now and then , yeah , every .

Speaker 1

Wednesday construction team comes in their day . So we've got client leaders and officers , um , who deal with clients directly . I guess I try not to get the start of us as involved too much with the daily communication with the , the clients , because it's just too hard .

Um , it's fine if we didn't have much work , but because we got that much work , it's just too hard . So I got , um , I got two persons in the office . That's there . Their full job is just truly is well , our clients and so the sous-trovises come in the office . They update them , they account on invoicing and everything that needs to get done .

I sit down with them , have a chat . What's the issues ? Slabs haven't been good lately , or whatever you know , and I should look at all the issues . I go on my side and sort them out , and then we meet again and we go through this every single week , because every single week there's something different .

One week maybe , oh , there's nothing wrong this week , but you know it's highly unusual .

Speaker 2

But when you say wrong , it's not made to be oh , no , no , no . When you're , when you're , when you're coming out 250 plus times , there's gonna be a little it's it's small things .

Speaker 1

So , yeah , you know where there may be a new crew , that sort of install Hebald , and they're not as good . So I'm like , okay , I'm gonna get onto this . I'm manager , that new crew is not that great , can you have a look into it ?

So I'm always super proactive in trying to find solutions to the problem before it goes too far Because , again , home building what people have to realize things go so quick , mistakes are very quick and very expensive and you really want to avoid them . From a client's point of view or from a Bella's point of view , you want to avoid it .

Speaker 2

So yeah , so how are you keeping that quality and keeping really tight schedules ? Like is someone checking after every trade .

Speaker 1

So the schedule . We got pre-made schedule on a construction app . I guess I'd like them to be tighter , but it's hard when you do volume , of course .

Speaker 2

So You're our task master . Yeah , that's it . What was your average build Like ? How long's your average ?

Speaker 1

build . We caught on our two-story house . We caught 40 weeks on a single 30 weeks . We probably build a single , I would say , in 20 weeks and a two-story in 30-ish weeks , which I'd like to say it's slow Like it's probably like the average around , I guess , but that's doing well for that , yeah . Yeah , look , it's not bad .

Again , it's just me being really high expectation , I guess . But Contrament was the previous question , I guess .

Speaker 2

What were we Like the schedule . How do you keep the quality ? Oh yeah , yeah , that's it .

Speaker 1

So , yeah , we got pre-made schedules that the other boys just have to turn to the dates start date and they just adjust it and with the quality . So I and my dad we go on site all the time like as much as we can , so we check things . And then I've got a guy , a really nice guy actually named Paul , that does our third-party inspection .

So there's a frame inspection and there's a funnel inspection . So frame stage again one of the most crucial ones , obviously you don't wanna miss anything . So he goes around , checks everything , does a full report , sends that to the boys and the boys send that to their own trades and just make sure everything is done .

Speaker 2

So is it your third party ?

Speaker 1

Yeah , yeah . So I found out , I tried to employ someone in this and it's just too hard , it's just really good . He's an ex-Holmar Excites supervisor , he's got the knowledge , he's really good and he does . Again . He has a similar standard to what I have , which is what's more simple than what you mean .

He will pick on the things that I would pick , and so I try to have my sets of eyes in there so that I can try to see what's wrong and when it's to be fixed . So this is quality wise . I guess I try , and I haven't been able to do it as much as I would , but I normally try to do every single handover .

Again , it's another thing that makes us different . You know , we go all out .

Speaker 2

We've got presents , we've got balloons we've got everything , so you're on your Instagram and it's like they're having a party .

Speaker 1

We go hard and usually my reasoning behind it is first of all , I wanna check the house and I want the Satsavvadas to know that I'm coming to actually check the house . So if they're not crazy it's coming , then they're gonna try hard to make sure the house is good .

Then I can just make sure everything is all nicely set up and then ideally , whenever possible , meet the year client . We build that many homes . I don't get to meet that many clients . I probably meet , I would say , maybe 20% of the year clients we build with , whether at sales stage or when it's a complicated job or anything like that .

But meeting them at handover provides me with direct feedback and for me it's really important . Like sometimes you don't wanna hear it , but the sales flow was construction not that good ? And if I hear directly from this of client , to me it's like the best , best thing .

So usually I try to do a handover and just have a chat with the client and even if sometimes what I find , even if construction or somehow the whole process wasn't the best , for some reason , I feel like this is what I say to my team you know , when you go to a restaurant , right , and the meal wasn't that great , dessert wasn't that great .

But the chef comes out . The chef has a chat to you . You can see how much the chef cares and he explains and he may reset your sort of expectation that you had .

That nobody maybe reset really well , like along the way , and I feel you're gonna walk out of that restaurant feeling much , much , much sort of better because you know that that company actually cares . And the worst thing to me is when people think we don't care . I hate hearing this , god I'm like .

But if you see how much we care and how hard we go to make sure those homes are as good as possible , you would be mind blown , like mind blown .

Speaker 2

So yeah , I'm sure , like you can hear and see your passion . It's incredible . So I wanna clear something up . I heard a story that you and your dad , Cain Doug , are swimming for .

Speaker 1

Yeah , yeah , this is to show how psycho my dad is . So back in France my dad bought like a honey yule house . This is what the houses are like in France . He had no money , he had just started his business , and how he had started is he quit his job , and it's a real long story why he quit .

But he quit his job , asked someone to provide him with work . They said yes . Boom , he was in , set up his own business . At the same time bought a house . So it was a pretty cheap home , so really avoided the whole house on weekends .

I used to help him out , obviously , and that's how I learned how to plaster , how to paint , how to do concreting , like the whole thing . But as a kid I wanted a pool and my dad , obviously no money , there's no access . That house was your boundary , both ways , no access . And my dad's like okay , you want a pool . And like my dad's , a full cycle .

Like when you tell him like something , he's like me , he loves a challenge . And so the story goes . I don't know cause I was a kid , but the story goes that I grab a shovel and I sat there for the pool and my dad took it seriously and he started like to dig the actual pool and like when you're a kid , you just don't realize .

I think about it now I'm thinking , wow , this is the next level . And took him a year to dig the whole pool because he was doing like on weekend cause he was working hard with his business and all that .

So we dig a little bit , spread the soul like around the yard , dig , spread the soul around the yard and after a full year the whole was dug , port of Slab . He did the blockwork , he did the reinforcement , he did the rendering , he did the tiling , he did the grounding and we had a pool .

Speaker 2

So when do you love going to work with your old boy ? Yeah , yeah , let's say yeah .

Speaker 1

And we had a pool . And so when someone says to me something's not possible or I don't have the money , I'm like you just got to think outside of the box . You know how hard do you want it . You know , it's really true , how hard do you want it .

Speaker 2

And I wanted to give a pool to his son and got a pool you know Like , oh man , that's an incredible story and that's the reality for most people , isn't ?

Speaker 1

it Like how hard do you want something ?

Speaker 2

Yeah , that's right , If you don't want it hard enough , then you're not going to put in enough effort .

Speaker 1

That's right and I feel , and I mean sometimes people think they always say I don't have much empathy in all this for some of those young people , but to me they don't want it .

Speaker 2

Like I'm sorry , Well , they want it , but they want to give it to them .

Speaker 1

Yeah , yeah , that's it . They don't want to necessarily work that hard for it and they think like they look at like someone like me and think , oh , you know , he must be lucky . Well , there's no luck in this shit . Like you know , he was hardworking , he still is hardworking . If you want it , you have to get used to it .

You know , well , there's luck , but you're creating it . Yeah , yeah , that's right .

Speaker 2

That's right . Everyone thinks that luck just happens , so yeah , if you want something .

Speaker 1

this is how I've always learned and I did have really good role models . Obviously my parents and Yemad does His work . Ethic is next level . So , yeah , if I , I mean when you see someone like him during your whole childhood , for me it's standard .

This is what was hard when I started CMA , I guess , when I started that business and I had no businesses , I just knew nothing about some business and the first people I actually employed I was expecting like a certain standard , you know , and it wasn't happening and I was like shit , you know what's all people retired Like ?

What the fuck is going on , you know . And I had to learn . You know you have to have procedures and you have to have this and you have to have this and now .

Speaker 2

Is this when you sorry , just to say . When you were growing you thought when you employed people they were gonna know more than you . But you'd actually like more than .

Speaker 1

Exactly . And oh look , I'm saying there was no part in luck , but there is luck too , because I got lucky with some of the first people I had employed . Some of them still with me through this date were extremely good . For example , I think , about my service to meter . And when he started I said to him look , those are my spreadsheets .

I didn't have no data build , none of that . I'm like those are all my spreadsheets , you know , it works really well . He looked at me as like , look , there's data build . It's much easier . You know , I've got it . He had no procedure , he had nothing and he sort of rolled with it and send him with your drafting and sending with all that .

So a lot of CMA was just every single day and see how we go . And

Determination and Hard Work's Importance

yeah , I literally had no idea about procedures , I had no idea about systems , I had no idea about none of those things and we just learned how we grew .

And yeah , still , the Satsupvasa I was with today was our first Satsupvasa a bit like a brother to me , I guess , and we used to make fun of it because when he was our first Satsupvasa and at one point on his own , with our sub-aziv , we had about 50 homes under construction and he got that intense that we forgot about houses .

We had houses that we were like billing and I just said what's happening with this house ? And he's like I have no idea . And we checked it out and for like six weeks the house just sat , you know , and he just like , yeah , when you grow , like you're so business , you learn .

And it's like I think back all the things I've learned , all the things I've done , and it's my blowing and I wish I had someone like , for example , you that could have taught me you know all those things .

Speaker 2

So how did it like sorry , I wanna go right back . So you went from year one doing one house , year two doing . I think you said two or three , yeah , year three .

Speaker 1

Maybe we did three or four , I guess , yeah , and then- .

Speaker 2

So you're growing in the last , what three or five years ?

Speaker 1

It's just been insane , yeah , yeah from when we started to get stuff and when I got that first start supervisor , yeah , things started to ramp up real quick . We're pretty much like doubling every single year then , which was hard . It was even harder . I had no idea what cash flow was Like . I mean , I like to look back .

I'm so thankful I have my mom in the accounts , because I don't look at the numbers and my dad don't look at the numbers . We're not interested . I'm not the money side of things . I don't know how much money's in the account .

I don't care how much money's in the account , but my mom is the one that's really good at this and luckily we discovered what cash flow was . When we doubled year after year and we're like there's no money in the account , I was like shit , how come ? Like you know , there's profit in the house . I don't get it . You know .

And you just learned that , yeah , you can make a profit , but if you don't get paid fast enough , your cash flow is gonna be out . And they were like shit . We gotta chase invoices , you know . And you just don't know when a client used to be late for two or three weeks . And , like you know , like it's all good . Like you know , don't stress about it .

And now I know that it's not good . You know How'd you pay that invoice on time , you know . So we just learned as we grew , and it was a battle . It was a battle , yeah , basically because I had no business experience . I had never worked for a builder here . I had done none of that . So all that was new , I guess .

Speaker 2

Yeah , so it was and this is why I was so excited to talk to you , because I really wanted to show you like guys , whether they're doing their apprenticeship or they're just starting out like anything is possible . It doesn't matter how big you are . Like everybody goes through problems .

Speaker 1

Again , it just comes down to how hard you want it . Like when I started I'll give another example for those people that don't think like it's possible , but I didn't want to pay like an architect or a draftee . So I'm like I'm gonna do the plans . I have no idea how to do the plans .

I'm like , okay , looking online , I found that software was called Chief Architect Don't know that 5K . I'm like , okay , it's an investment , all right . How to do a plan . I'm starting to draw lines , everything . I'm like , fuck , I gotta do a full set of plan . Like it's hard .

And so what I used to do , because I had never worked for an architect , I had never even seen a full set of plan . This is maybe sound a little bit sauce , I guess , but I used to go on site . I used to go on a plantation home job site . The plans used to be in the sort of middle boxes . I used to grab that plan .

Do we have to cut this part out ? I don't think we do . I don't think we do , fuck it . And I used to look at the plans and see what's on their plan so that I know exactly what needs to be on my plan , so that I can get like a BA . And so the first BA I actually

Business Growth and Lessons Learned

sent to the certifier which I think was PCG , I think was my first set of plan I had ever done and I had never sent a plan to like BA , I hadn't even done like nothing like that , and the plan got approved . I was like , yes , so it just should just look for the information .

This is what I hate the most , sometimes Even stuff that ask how do we do this ? Look for it , it's not that hard . We've got internet , we've got Google , we've got YouTube , we've got podcasts . It's not that hard . All the information you want you can find . You don't even need to employ people .

Speaker 2

And the thing is , people will be wasting an hour or two or three hours a day on social media , that's right , that's right .

Speaker 1

And then they think , oh , I need to employ this , I need to employ that . When you start a business , you got to start .

Speaker 2

You know like you haven't got much money If people would have to tell them they put in social media into the sales personal growth and development . That would be a signage better off .

Speaker 1

That's it . So just learn , learn and you will be surprised by all the shit you can do . I don't think and I say this all the time I don't think I'm the smartest guys . Yes , I'm pretty smart , I'd like to think , but I'm not the smartest .

There's people that are way , way smarter than me , but I love what I do and I want to get ahead and I will do whatever it takes to get ahead .

Speaker 2

So yeah , and even that story is amazing . Look , I know I've learned a lot about design and architecture and I get involved with all the design meetings and things now but and people might take that story , what you said the wrong way Like oh , that's fuck . Like how do you know what to draw ?

But like , obviously now you've got designers in your business and things because . I do . Well , the proofs in the pudding .

Speaker 1

Like you look at your social media page , the homes you're building , next level and this is good , because this is what's really good , because when I get a drafting question , I know how to answer it , you know . So I guess , yes , it's weird and you think about yes , we took some risks where I used to do the plans , and but I look at it again .

I'm looking at it . If I had to do it again , I would do the same thing , because it told me how to draw plans and the knowledge you've gained from doing everything over the years .

Speaker 2

Right .

Speaker 1

And so he told me what you think of it from a drafting point of view . So now I can train my team , and this is possibly why we can do custom home with the volume we do , because I got the knowledge and all that sort of thing . So , look , it's business . Sometimes you got to take risks . You know if it works out , it doesn't , and so how long ?

Speaker 2

was it before you employed a building ? So do you have an architect building design ? I don't know who , so we've got .

Speaker 1

So we've got I guess I would call them draftees . I guess we've got drafting manager . So yeah , we do have one . We probably got one , two , three , four , five draftees now .

Speaker 2

But who ? So ? No , buildings no .

Speaker 1

Oh , we've got . We've got a , I guess , a design manager that sort of do the concept plan . So this is also . It's going to sound weird , but up until Probably a year ago when he started , I used to do all the concept plans .

So every single client I come with a sketch , I would draw that sketch , give that to sales to price it up and then give that to the drafting team to actually sell . So , but yeah , probably to like a year . I would do all those plans every single day . I would smash that concept plan .

And I got so quick at it I smashed like a single story plan in half an hour . Boom , smashed that two story . So you have some pretty pretty like intense designs on your socials , yeah yeah , and look my house which I built maybe well , I started maybe two years ago 1,050 square meter home .

I drew the full plan myself , full , full plan , the elevation drawing the whole lot . So yeah , and I feel , as a builder , even if you don't want to draw plans , that's cool , but learn how to do it , you'll get a much different perspective about building and see how a draft he actually thinks , so that you can tell them the right information .

Speaker 2

I think a builder's having more knowledge about design , orientation , layer or loadings .

Speaker 1

That plan is the number one thing . This is what I say to clients . This is what I say to everybody If that plan's wrong , it's gonna be a headache . So check that plan again . Like we're saying check , check , check , check that plan and make sure everything is spot on , even from a client's point of view . Is this have you checked every single page ?

Don't skip it like , yeah , it's looking good . Now every single page . Spend time on it . Documentation is everything isn't it Everything ?

Speaker 2

yeah , so do you charge a design fee , or is it all bundled up into your package ?

Speaker 1

It's bought up , right , so it's free , I guess . Yeah , we're probably to be fair . We probably lose money for how much you count the hours we spent on the plans , but it's part of what makes us so different and , yeah , it is what it is .

Speaker 2

So , mate , where's where to for Homes by CMA ?

Speaker 1

It's always hard . To be honest , I was thinking when we got you the 92 million , I was thinking , oh , we wanna crack the hundreds , but at the same time cracking the hundreds is hard because then we had that period , say last two years , where we bumped up to a certain amount . I think one year we did 400 homes and it's just too hard .

It's just way , way too hard and I don't wanna go back there . So I don't know . Yeah , so was it too hard to have a less when you did we did . We did because the prices go up . Price price , yeah , went up quite hard . But yeah , one year we punched out 400 homes , which is mental , but I don't wanna go back there .

It was too hard , it's just too hard . And as a bow you gotta find your sweet spot , and where I'm currently at , maybe a little bit smaller , is my sweet spot . So then the rest I'd love to do more developments . I love really complicated space homes , like huge space homes . I love that stuff .

Like what does a Brighton does is what I yeah , we're talking about that a little bit more . Oh my God , I love that shit like basements and rooftop and pull on the roof , like I love that .

Speaker 2

Yeah , because it gets challenging , isn't it ? Yeah , and I love a challenge .

Speaker 1

I love that stuff From a bill of Spongebob view . Again , I say this to my side it's advised , like you wanna do . Don't be scared of the complicated jobs , because this is where you're gonna learn the most .

You will never learn that much from the standard homes , but when you do that complicated homes , suspended slab , basement , pull here you're gonna learn so much , so much . So purely from a learning point of view , they are worth doing those jobs here .

Speaker 2

Yeah , because you were saying you wanna get more involved with those sort of more architectural type homes .

Speaker 1

But yeah , purely space homes , too hard to do for a client . We are not suited for it . It's just too hard , I feel . Again , you gotta pick your niche market . I can't do what you do and you can't do what I do , and I'm cool with that , you know . But space homes where I can design , I can do full selections , those are fine , yeah .

Speaker 2

Well , mate , whatever you're doing , keep doing it , because it's yeah , you're kicking girls and , like I said , you look at your Instagram page and you look like a custom home builder on steroids .

Speaker 1

Yeah , I mean , it's a good way to sort of put it it's true . It's true . We are actually a custom home builder on steroids . I like that .

Speaker 2

So you , and so you do , like I , will get to a bit more of your personal stuff . So , like you recently or not too long ago , put yourself in a position to try something new , like you got in the cage and did a bit of fire .

Speaker 1

I did . I did Muay Thai and again , everything I do in my life . I go too hard and I over train . It's hard sometimes , you know , because you don't look at yourself like on a neutral point of view , and so I over train really bad . I was training probably on top of the work I was doing at CMA .

I was training like three hours a day , so I over train , but for me it was a mindset thing , it wasn't necessarily the work .

I mean , yes , I love boxing and all that , but as a person I feel you need to always push yourself and the more stress you can handle and the more you push yourself , the better you are going to be in your personal relationship , in your business , like in all areas of life .

So my whole goal was I wanna push myself , I'm gonna do it and had you done any type of fighting before I had done maybe two years of Muay Thai when I was like a teenager , and but no fighting , yeah , nothing , just like as a , I guess as a teenager you know .

Speaker 2

So did you set a target to train and to get in the cage .

Speaker 1

Not really , not really . So I joined the club and really enjoying it , you know , the first week and stuff . And the coach's like , do you wanna join the fighters class ? I'm like fighters class , okay , cool . I mean , what is it about ? Well , it's a fighters class , you know .

So it's a bit more like , you know , for the people that are a bit more hyped , and well , yeah , yeah , of course , I'd love to you join a fighters club . And it's like , oh , there's a fight that's coming up March 11th , like do you wanna do it ? And you're like , oh , that actually sounds pretty cool , like you know .

And I said yes , and from that point you are committed . So from that point I went doing my workout , the diet I have learned so much . I went down to 5.3% body fat . I was raped as , I was fed as and overtrained .

So I took it too far because that's just me , and I lost my fight , got two so broken ribs , but zero regrets and I highly recommend to anybody that wants not necessarily it doesn't have to be martial arts , but even the breathing thing we did with the ice jumping in ice do it because it's great .

Speaker 2

Can we talk about that the way ? Can we ? Where do ?

Speaker 1

I yeah , yeah , it's all right .

Speaker 2

So like everyone that listens to me , they know that I'm I don't know . I'm very open minded . Now I have a crack at anything and like the cold showers and the ice baths and the breathing has been massive . For me it's definitely been a life changer .

But so a mutual friend of mine and Chris's so it's the guy that went to Mount Everest with five years ago now and I think he actually sent it to me . Like he knows , I've been doing a bit of breathing with one of the other guys that come to Everest and I think he sent it to me as a bit of a joke like hey , do you want to go to this ?

And as a bit of a joke . I sent back oh good , I've already booked it . And so he's like holy fuck , I was just joking , but anyway , so long story short me . A couple other mates and Chris come along , and I think you were pretty open minded with it , but a couple other guys were a bit skeptical about it .

Speaker 1

Yeah , and I had no idea what you expected . I had done a little bit of look online , but not much . So I was . You know , I'm the same as you . I think I'm like I don't really care what it is all the way . Yeah , just have a crack in it .

Speaker 2

So it was . It was called Breathless Expeditions with Joe Hennesse . It was down at .

We went to the one down at Mount Kosioske unbelievable weekend , I agree , I agree , but you look at it , it was a 22 or 24 people or something in our group and so like cold water immersion , walking in the snow in a box of shorts , but a lot of breathing exercises and mate out of the whole group , you had the craziest stories .

Yeah , I remember now actually . Oh shit . So Chris got the name of the French .

Speaker 1

King , the French King yeah . Flying around on your magic carpet . No , this is what Hassan done . Never say never , and always have an open mind , because if someone would have told me you're gonna see this and you're gonna see the colors , I'd be like bullshit , like you know .

But it's true , have an open mind , try it and yeah , like shit , yeah but didn't like it .

Speaker 2

So how have you thought , since you come back from that Cause it all , all there was , five of us went down there

Exploring Breathless Expeditions and Life-Changing Experiences"

and , yeah , four of you hadn't really done any of it and some of the things that come up and experiences and things were pretty out there .

Speaker 1

Yeah , to be honest , it makes me wanna explore a little bit further . Get some mushrooms before you do it next time , why not ? Why not ? I feel like , as a person , the more you know about yourself and the more you know your limits and this or better you are . You know , and I always liked learning by myself exactly why I did this or boxing thing .

And yeah , I mean again , I did nothing I would see , nothing I did like even with the ass . It's true like you are a little bit scared too and like there's no point , like in lying and say , oh , I wasn't scared to jump in the ass . No , like it's cold , you gotta take everything off , you gotta jump in the ass . He's like shit you know like .

And at first you do it and you're a bit scared and you jump again and you're good you know .

Speaker 2

so , man , that was actually hard , like I've done a lot of ice bars and that like so , sitting in the ice , like I think the first day .

Speaker 1

it was like minus two or something , we sit there for eight minutes , yeah , that was hard . I was , I remember I tried to hold it , but it was so hard .

Speaker 2

But that second day , like jumping in , climbing out , jumping in it like man by the fifth or sixth jump .

Speaker 1

Yeah , you get frozen , oh yeah .

Speaker 2

I was hurt Like you really do .

Speaker 1

You really do .

Speaker 2

But like the breathing exercises , I don't know Like , I just think you've got to be open-minded , you've got to try new things . Like it's really some of the things that I've experienced and gone through with . It has helped me , like , deal with shit that I didn't even know I had to do it .

Speaker 1

Of course , of course . I think again , you know life , I think , is a lot about handling stress . We get stressed a lot , particularly if we have a business , particularly if you're a home bell , though , Like I mean I mean it's good mate .

Speaker 2

Stop saying it , there's no doubt about it .

Speaker 1

But look it's stressful . This is it . If you can learn to like manage . I feel and I said that like during the this breathing thing that I feel like I don't necessarily stress . I feel like I cope with stuff really good . But I feel like a normal person in my position would have a mental breakdown instantly after one day of what I do .

But if you can learn how to cope with it breathing ice bath , like anything , you know if you can learn how to and we are all going to be different what's gonna work for you may not work for me , but in general the things work for like everyone , like this or breathing and all this .

So if you can learn how to cope with it , I feel your life's gonna be so much easier . And I see , like even START stress and trace stress . I had one that had a massive stress attack and I was trying to like teach him , you know , breathe like at night , do a bit of some meditation . You know , the main thing is don't let it get you .

You know , and I think too many people let it get it to them and they just stress so much and I don't have that . So , yeah , all those things help massively .

Speaker 2

Do you listen to the radio and the news and stuff , or you just sort of run your ?

Speaker 1

own race . I don't , I don't , I hate it , I really don't like it . I love YouTube . I'm not gonna lie , I love my YouTube . I love my audio books . I love learning podcasts , whether it's Jorgen or like anything . I just love Even Jorgen . You know , talking about these are mushrooms .

I mean , I'm not into the thing and I'm not a druggy but learning about it because , again , you have to have an open mind . You know what if you could discover more about yourself ? I don't know , I've never done it , but I want to know about it . And then it's up to me to say yes or no . I want to try or no , you know so .

Speaker 2

Man , I think the the couple of experiences you had at that breathless expedition , but I think you've got a lot more to find out Like French King floating around on a colored carpet . Imagine that I could be the next liver king . Yeah , I couldn't believe when I saw it . I saw it twice in a row . I just don't get it .

It was weird , it wasn't the second time there was some women , yes , some ladies .

Speaker 1

I know it was weird like the bitch and I was dressed exactly like him , like yeah , it was just really strange it was really strange . I've never had any experience like that , by the way , Like nothing , you know . Yeah , it was just really really random .

Speaker 2

So have you felt like ? How have you felt since ? Because that was only

Managing Stress and Finding Work-Life Balance

six weeks ago , some weeks ago he wasn't really .

Speaker 1

I don't know I haven't been that long . To be honest , I felt good . I've been . I can't pinpoint what it is exactly , maybe it's this , maybe it's a mix of everything , but I've been feeling really , really good and I've definitely been missing .

The ice bath Call show doesn't cut it , but the ice bath have been missing and , funny enough , like on the way here I was seeing because I was tired . I was driving like it's a two hour drive . I'm selling a little bit of time . I'm thinking I wonder if Dwayne's got an ice bath because that jumped in before the actual podcast . You know .

Speaker 2

So yeah , it's on the cars . We've been talking about getting one , but my wife's on them now , like she , she like it . She didn't think it was ever anything she would do , and like she , um , yeah , she's keen as now . So what else do you do ? Like what does ? What does Chris do to ?

Speaker 1

Oh yeah , look at the moment I'm .

Speaker 2

I'm not gonna lie , I don't do much but work Um are you getting better , like is it getting to a point where things are starting to go ?

Speaker 1

through phases . Right , I go through through phases where , for example , I do the Muay Thai thing and this takes me off a little bit of work .

But then , as as soon as I finished my Muay Thai comp , um , I was so focused on the work to the point where it's not healthy , um , and I know that I'm yeah , because I know myself now , but , um , and it's still to that point now I know I would just work way way too much .

So I know I gotta find a hobby and , for example , I know trans pushing me with these sort of mini things , but I know it's going to be good luck for me if I do it , because it takes me away from work . And sometimes we think that working a lot is beneficial . And I like to say , you know , yes , just on the extent .

But I even find it with myself that sometimes there's just no point . You become like a point where you are just not not productive , yeah , and you'd rather chill , get your brain chill , do something else racing or like whatever , and um , and and come back like , uh , focus again . And for for me , this is the biggest thing learning to not work as much .

Speaker 2

Um , yeah , some people don't want to work .

Speaker 1

I want to work all the time . It's bad . I want to . I can't explain it . I'm addicted to it . It's like it's like a drug . Work is my drug . I'm , I'm really addicted .

Speaker 2

Um , we went to the Ed Sheeran concert I think it was earlier this year and , like he on stage , he said , like some people , tip , tell me I need to switch off . Like all I do is write songs , sing songs play guitar and he's like . I love it . It's true .

I don't like and he said like I don't like fishing , I don't like cows , I don't like , like all this other stuff .

Speaker 1

He's like I love my job .

It's true , I love my job , I love my team , I love coming to the office and even if there's problems and I fix it , you know it makes you feel good , like it makes you alive , it makes you brain tick Like got my parents there , like it's just good , like you know , yes , there's going to be problems , but at the end of the day I think , yeah , this is

what drives me like an it's an unbelievable feeling when you get to a point where , because I'm not as like I'm driven , I don't with the kids and stuff .

Speaker 2

now Like .

Speaker 1

I love my time .

Speaker 2

I'm like , I'm just saying but it is incredible when you get to that point , like because there is not a day now that goes by where I like the alarm goes off and I'm like , oh fuck , I don't want to get out , like I don't know that either .

Speaker 1

I just , I just love , like you said , I love dealing with stuff .

Speaker 2

I love sorting stuff out . I love seeing the driver , like with the building businesses , like there's lots of drivers , but like the number one thing for me is like I'm . As builders , we get to build someone's dream Right .

Speaker 1

And how good is it when a client's happy ? Yeah , and they love your work and appreciate man . When a client appreciates what we do off , it's like it could pay me no matter what . Like I would still love that more because it's such great satisfaction that the amount of work you've put in is paying off , Do you ?

Speaker 2

think . Do you think builders get them ? Like builders don't know how to run the business , say , they lose their passion for building , which then starts to show up in the way they treat clients and all those types of things . Possibly there's a lot of mental health .

Speaker 1

you know clients and asshole and blah , blah blah . But I don't know of that . I think it is true . You probably get into a hole as a builder or as a business owner and you feel like , I guess business is shit . And then you feel like , yes , you can't charge more , you can't do this .

But it's all a mindset thing , I think it really is , and I say this to so many bills . I've had quite a few cheapies that used to work for us and have set up their own like building things , and then do maybe 10 , 15 homes a year and I said to them charge more , you are worth it . You're a small builder , you got quality .

You can't charge this price Like don't do it , oh , but I'm scared I'm going to lose the job , sell yourself , sell yourself . Tell me what you tell them , what you just told me , how much you love it , you know . But I think they're just scared and it's hard because I used to have that too .

Obviously , like you just get to put the price up and you feel bad about it , but it's a business . If you don't have a business , and you can't have stuff and it just doesn't work .

Speaker 2

It's just to make money . It has to . Profit is not a dirty word . You have to make money .

Speaker 1

It has to , and there's nothing wrong with it , and I think from a client's point of view it's true . Like you go to a restaurant , you're going to pay for a steak . Yes , you could get the same steak at calls , but it's different . And this

Building Industry Pricing and Passion

is the same with home billing . So I just don't see why , why we can't charge what we should be charging and I still don't think we are charging where we should be charging for the amount of work we actually put into the houses , whether it's a small bill or also whatever . I feel we are still not charging enough .

Speaker 2

Well , again it's back to that mindset thing . It's like people get stuck in that mindset where they think it's all about the price .

Speaker 1

That's right .

Speaker 2

Really . At the end of the day , the price is only a little part of it . People , clients want you to solve a problem .

Speaker 1

For sure , for sure . If I was a small bill and I was starting all over again , like I used to do , I guess , yeah , your customer service has to be on point , particularly if you are a small bill . Yeah , your customer service has to be outstanding , outstanding . Again , think of it as a chef and it's a small restaurant .

You want a chef to come and talk to you . You know , like , think about this , like , don't try to think of the client as a client , try to think of it as a special client . You know you got to blow them away .

Speaker 2

Collaboration partnership .

Speaker 1

What do you have to make that client say , wow , that experience was outstanding . Because if they say this , they're going to tell it to all the other friends and you're going to get work like this with no marketing . Yeah .

Speaker 2

So yeah , and if you deliver that , they'll pay whatever you deserve to be paid , that's right , yeah , we just think too much about the pricing .

Speaker 1

But I think , yeah , that the price is not as important as most billows or most business owners think . And I say this sometimes too , not all my trades , because I can only pay so much , but some of my trades that I really see like they are not changing enough .

I'm like , look , I should not say this , but you should charge more , you really should charge more , like it's too cheap , like you know . So I think sometimes they don't realize they feel bad . And man , it's a business , it's true . You have to have an income , it's normal .

Speaker 2

Yeah , profit is a dirty word , it's life .

Speaker 1

It's not like you are scamming people , I'm not scamming people . It's like , yeah , there's nothing wrong .

Speaker 2

So , yeah , well , mate , thanks so much for coming on this afternoon .

Speaker 1

It's been an absolute pleasure .

Speaker 2

I dropped lots of bombs . I think there's going to be . You've delivered a lot of .

Speaker 1

I might have to send some of those words .

Speaker 2

No , no , no . It's all good , mate , it's all good . This is all it's what we do . So we're spreading the word , we're creating a new building industry .

Speaker 1

I love what you do because , again , I wish I had someone when I started that could have helped me because of the years of proper , hard , hard work . And I think , yeah , if you are a young billow or even older billow and you look for someone that's done what you want to do , and just learn from them , because it's true .

Speaker 2

I'm not upset .

Speaker 1

It's so hard and , yeah , you don't have this until you have experience , and sometimes you think you know , but you just don't Like , you really don't , so we can bring this up again what do you think Like ?

Speaker 2

I think that's a good point where you just brought up Like what do you think so many people hesitate to learn from someone ? That's where they want to be .

Speaker 1

Sometimes maybe they think it's a bit of a scam or something , I guess . So I don't know . This is what we're talking about actually . You know , you are a building coach , but you never had a building company . You know , and for me it's true Like and I say this sometimes to some people where there's a financial planner but he's not rich . How does that work ?

How ?

Speaker 2

can you , how can you give me advice ? You know ?

Speaker 1

so I feel that , yes , sometimes people create that distrust and I think this is where someone like , for example , yourself can do really well because you are a builder , you have a building firm , you are doing well and you have plenty of experience .

Speaker 2

So because why wouldn't like ? And look , I don't know . I think back and like maybe eight years ago I was that skeptical person but like , why wouldn't you spend time , money , energy or something with someone ? Yeah , that's where you want to be .

That's been through everything that you're going through with all that you want to avoid and just skip everything to get to the good part .

Speaker 1

Maybe sometimes it's just the men thing , you know , like I do think .

Speaker 2

I do think that's a bit Maybe we're too proud and I don't know . Yeah , I feel it's funny because a lot of the we just we just finished a sale with live life build into our Levate program and a lot of our sales now are starting to come from the wife or the partner .

Speaker 1

Yeah , that's pushing Like saying to the husband hey , like there's a better way , like let's try this , let's get on board and particularly , I think , if you are young , I think young builders , you know , like you know , I'm a young builder and I'm doing really well and sometimes you have to put your ego on the side and just just go for it , like because I

feel again , if I had to look at that 15 years of of CMA , if I had someone that could show me even a little bit not even everything , but a little bit I would have saved half of that time easily .

But again , you just don't know , you just don't pay attention and yeah , if , if , if I had to redo it all again , I would find someone that had done it and just learn from and learn the

Learning From Others in Business

, the , the systems you know , learn , learn all those things , learn about cash flow you know like , learn about after you get a good accountants Nobody told me you have to get a good solicitor . Nobody told me this , you know .

You just , you just expect things and I feel sometimes it's it's true , I'd say you got to spend money to make money and if you spend that little bit which is not even usually a big investment , with the coach and the seminars and all that , but it's not even that much , but the return I can so give you is is huge , it's huge .

And I've learned that , I guess later on , I guess as I grew this of business , and I've learned that , you know , I got a listen to the accountant or when he does a seminar , I really should go because I can learn something , because there's always something new , do you ?

Speaker 2

do much networking . What do you do Not really no .

Speaker 1

I'm hopeless . I'm absolutely hopeless at the developer . Some networking . You know how all the billers like I mean so big ones anyway , it's a renowned thing where you have to dine with the developers . I don't know like crap . I don't even get me close , I'm not interested . Yeah , networking with builders .

Speaker 2

I guess ? No , not so much with builders like you . You're hanging out with Trann a little bit now , I guess a little bit .

Speaker 1

I try to because I really enjoy it . I'm not . I'm not a friend , stuff of God , that's going to go to the pub at four o'clock , have 10 beers and talk about the footy . I'm not like that and I'm not saying these are people that do that are doing something wrong . It's , it's a life . It's just not me . I am not like that .

I love socializing with people that are similar minded and I can that .

Speaker 2

That's what I do . I talk about business .

Speaker 1

That's why you hang around with you , trann and Jim . I'm like I feel pumped up . You know , I'm like look at Jim is retired , he's doing what he loves and this is great you know like it's very motivating Hang around .

Speaker 2

It really is .

Speaker 1

It really is , and some people may see like sort of jealousy and so I see like good on you , like I want to learn what I can from you , you know , so that I can apply this to my life . You know like , and I think you can learn from like everyone .

I'm sure you can learn from me and I can learn from you , and I think , no matter who you are and what sort of business you have , you can learn , and so I really do enjoy all this of networking . I got to do more and , yeah , particularly with the people I trained , and you I mean Trann's a fantastic guy Like we need to get Trann on .

We've been trying to get him for a while , yeah , he , because , again , you're trying to train to someone and those are the people that I love the most , where they are not showing off . They are not some the rich or some the they , some of that , they are just genuine my trainers .

Speaker 2

They don't need to show off .

Speaker 1

But you know and they know , and that's all that that's of importance , and I feel this is the best you know . Again , you go to his showroom . He treats you so well . He doesn't have to be there , he doesn't have to like make you like a coffee , but I do the same and I feel like this is why we bond so well because you've got a phone .

Speaker 2

You've got a phone , people you connect with , exactly , exactly , and I've never connected with those people that are so fancy .

Speaker 1

You know , I can't do it . I think it comes from my dad . My dad's really not like that and I just can't do it . I can't do the fancies and fancy that . I can't do it . It's not me ?

Speaker 2

It's really not me .

Speaker 1

And I struggle and when I see this I'm like just get me out of here . I can't do it . The young entrepreneur thing is OK because it's young people and it's fine , but some of them are a little bit wankerish , I guess .

Speaker 2

But I didn't even get to that . I was kind of like how did you get it ? How did you get ?

Speaker 1

to that . So first year applied , I think was 2017 . I'm going to apply Young entrepreneur . You know you read the young rich least and all every year . Like Shazie , you're going to have to cut this industry .

Speaker 2

So hopefully , yeah , one day , all right .

Speaker 1

Yeah , I talk a lot sometimes and hopefully one day I'm getting on the list and all that . And when you have them I'm just going to apply for it . And I thought I had a good year . I don't know we made up on back then . We made up on 40 million in turnover or 36 . I think I thought I had a great year .

And the owner of ball living more I like it , cool . It's got a much bigger business than me , I get it , but it didn't start from scratch , like me , but that's fine , cool . And then I didn't apply . The year after that , I was just grinding my business . I was just grinding .

And the year after that I applied One and , which was great surprise , I won the Brisbane one . And this is how much I thought I was going to win . Because then there's the Australian one . I think there's no chance . I'm not even going to go to the events , no chance . And I get an email saying I won the Australian one . I'm like this cannot be real .

Like I said to my mom look , I've won the Australian young entrepreneur . This can't be real , you know .

And because sometimes you don't look at yourself and you , you're confident , yes , but you don't necessarily look at how well your business is doing and you don't think you can do it , and so I won the Australian one , and then next year I self applied and and I won again , and last year I won again , and yeah , so this is how it sort of rolled out and it's

pretty cool .

Speaker 2

Oh , it's pretty cool . It's super proud .

Speaker 1

This is what I say sometimes . You know , I don't care about the wars , I don't care about this , but sometimes you really work so hard and as a business owner you don't necessarily get no recognition and I feel sometimes this it's very means a lot .

Speaker 2

It's pretty unusual as a business owner that someone ever gives you a pat on the back .

Speaker 1

That's right . That does that . That's right . Normally it's just nothing and and to be recognized and and even like for me , like a lot of what I do , I do it for my parents , I do it because I want them to be proud of their son and for me , this is , this , is probably this or bigger side of things . I think like , yeah , I want to .

I want to show , like my parents , that you know , like I've done it , you know , so yeah .

Speaker 2

Yeah , good on you , mate . Well , look , thanks very much for coming in . Well , we'll wrap it up . It's been an absolute pleasure talking to you and , mate , I can't wait to see where you go from here . Like I think , I think you've got .

Speaker 1

Funny , you've mixed that challenge .

Speaker 2

Incredible things . How do you so Well just quickly welcome people ? Find you homes by CMA , yeah halls by CMA .

Speaker 1

So website Instagram is the best thing of all time . If you're a bill or two , go on Instagram , create your own page , because this is fantastic . You got your own podcast . We have our own podcast . I got to do more .

People request a lot and sometimes I'm getting told that I'm too too honest and too transparent , particularly when I talk about the other big billers and the QBCC and all that stuff . So , but yeah , I think people like it . I think nowadays there's a lack of of transparency .

I think too many people try to be fake and I try to be as transparent and as straightforward as I can . So , yeah , podcast on YouTube , homes by CMA website and six display homes and an office in North Face and a new one about to get started , hopefully soon .

Speaker 2

Yeah , I know A bit of time . Yeah , mate , I can't wait to see that . But look guys , go and check Chris out . I'm doing incredible things in business but also for the industry really lifting the standard of that volume bill to market . So , mate , thanks for coming on board .

Speaker 1

No worries , thank you Seeing where you go from here , thank you .

Speaker 2

Are you ready to build smarter , live better and enjoy life ? Then head on to live like bill dot com forward , slash , elevate to get started . Everything discussed during the level up podcast with me , duane Pierce , is based solely on my own personal experiences and those experiences on my guests .

The information , opinions and recommendations presented in this podcast are for general information only , and any reliance on the information provided in this podcast is done at your own risk . We recommend that you obtain your own professional advice in respect to the topics discussed during this podcast .

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