How to Build your Own Digital Call Center in 2025 ft. Jonci Hopson
Episode description
🎙️ What if you could build a 1500+ person remote team without renting an office or having any experience in telecom? In this game-changing episode of The Level Up Podcast, Paul Alex sits down with Jonci Hopson (@im.jonci), a powerhouse entrepreneur who scaled a digital call center empire during the pandemic—and never looked back.
💼 From starting with just 121 agents to onboarding over 693 reps in just 30 days, Jonci breaks down the real blueprint behind building a scalable, recession-proof business in 2025. Whether you're a beginner or a seasoned hustler, this episode reveals how to leverage middleman platforms, automation, and remote culture to your advantage.
🔑 Key Takeaways:
- How Jonci onboarded 693+ agents in 30 days
- Why digital call centers are the future of remote income
- The overlooked power of bi-weekly commission structures
- Tools, platforms, and mindset shifts you need to scale fast
- How to grow without managing a single physical office
🎧 Tap in now and learn how to build your own team from scratch—no excuses.
👉 Follow Jonci on IG: @im.jonci
🔔 Subscribe, rate, and share if you’re ready to LEVEL UP!
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