How to Drive Changes in Training and Overcome Objections
Episode description
How many times do you or your team face objections when attempting to change training and development? Perhaps you’ve been asked to design training that you know just won’t work.
Often, customers or business partners bring requests to the Learning and Development team with preconceived ideas about what the content should be, how it should be formatted, or how it should be fulfilled.
If you want to change those outdated methods and try out new learning styles, you’ll find that sometimes people just don’t like change – but why?
In this episode of The Learning Xchange, Matthew Brown, Schoox’s Chief People & Culture Officer, shares personal scenarios where he has faced objections to changes in training. He shares invaluable insights and provides tips on how to counter these objections.
Listen to this episode to find out:
- Some common reasons why you face objections to changes to training
- How to handle requests that are about communication and not training
- How generational codes could be influencing people’s reactions
- How to overcome people’s fears about changes to learning formats
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