Having introduced Agile into River Island, Nebel is in the process of doing the same at her current organisation, Roche. Not just into the HR team, where she is Director of HR & Communications, but across the entire employee population. Learn from Nebel’s rich experience of succeeding with Agile in HR and L&D - with real examples - and how you can do the same. KEY TAKEAWAYS Working in an agile space is about breaking things down incrementally, delivering at a pace that suits the bu...
Jul 06, 2020•43 min•Ep. 47
The consequences of the Coronavirus pandemic have been immediate and far-reaching. L&D teams have had to move quickly to respond to very real, and very urgent needs. But what could this mean for our profession in the mid- to long-term? And to what extent are there opportunities for L&D? KEY TAKEAWAYS COVID’s effects have not just been on a business and economic scale, but also on a personal level. We have had to deal with issues pertaining to business, staff, and ourselves. Th...
Jun 23, 2020•27 min•Ep. 46
Serena Gonsalves-Fersch is conducting extensive research, as part of a doctorate, on the future of our profession. In this episode, we explore Serena’s findings so far, how these findings map to Serena’s considerable experience and what the future of Learning & Development could mean for all of us. KEY TAKEAWAYS There are a remarkable number of opinions on what L&D should and could be doing. However, when you’re working in the sector, and beneath the expectations ...
Jun 08, 2020•42 min•Ep. 45
Organisations have moved quicker than they could have ever predicted in light of the current crisis, and L&D teams within these organisations have had to do the same. Sarah Allen and her team at AXA UK are an example of how quickly things changed, and how swiftly an L&D team needed to respond in order to meet changing needs. So what did that mean - and what will it mean from here on out? KEY TAKEAWAYS The insurance industry has a responsibility to protect customers during normality...
May 25, 2020•35 min•Ep. 44
The current crisis has changed plenty, some will last well beyond lockdown and some will pass. One thing for sure is that organisations will want to make up for missed opportunities, when restrictions are relaxed, and businesses will want to make up for lost revenue. We can anticipate an unforgiving period in the short- to mid-term and L&D will be under greater scrutiny to make a significant contribution. To this end, we can expect a hastening of some emerging trends in L&D, such a...
May 11, 2020•1 hr•Ep. 43
As the world copes with the Coronavirus pandemic, L&D departments are adapting to lead with digital solutions, to engage a remote workforce and influence their working. In this episode, Alice talks about how she’s been leading with digital solutions, in her current and previous roles, and how she uses data, experimentation and a campaign approach to achieve real results. KEY TAKEAWAYS The new way of remote working is forcing innovation in digital learning through, which is a ...
Apr 27, 2020•46 min•Ep. 42
It’s a strange and worrying time for us all at the moment and the role of L&D will need to adapt in response. But will it be enough to send people to the online content we had before? Well, if it wasn’t before, how can it be the case now? Many of the changes we were beginning to see in our profession are likely to be required more quickly (data-driven decisions, performance-focused and user-centric digital solutions) as we seek to make a meaningful difference, remotely.&nbs...
Apr 13, 2020•59 min•Ep. 41
The Learning and Development Podcast Live It’s a strange and worrying time for us all at the moment and the role of L&D will need to adapt in response. But will it be enough to send people to the online content we had before? Well, if it wasn’t before, how can it be the case now? Many of the changes we were beginning to see in our profession are likely to be required more quickly (data-driven decisions, performance-focused and user-centric digital solutions) as we se...
Mar 30, 2020•1 min•Ep. 40
It’s not a case of ‘if’ but ‘when’ L&D fully jumps onboard with Data & Analytics. This is the view of Trish Uhl, who, in this episode, explores how data has already transformed organisations, industries and consumer expectations and why L&D can no longer wait until the hype has passed. L&D is late to the party but the good news is it’s not too late. KEY TAKEAWAYS What few people in L&D really understand about how data can help their b...
Mar 17, 2020•49 min•Ep. 39
‘To solve real problems requires challenge, and a change in mindset and skillset’ Is L&D really prone to solving problems that are only really problems for L&D and neglecting the real problems that our organisations and employees need addressing? In this episode, the topic is explored and examples given of where L&D are guilty and what we all need to do instead. In this episode, David is in conversation with Rob Moors who has considerable experience in Learning and develo...
Mar 03, 2020•38 min•Ep. 38
In this fascinating episode packed with thought-provoking content David is in conversation with Guy Wallace, Performance Analyst and Instructional Architect for Enterprise, Training and Development. With more than 40 years in the field of Learning & Development, Guy Wallace knows that focusing on performance and taking the time to analyse the performance context is essential for making meaningful change. The problem is, he’s been banging this drum for decades and the profession i...
Feb 18, 2020•49 min•Ep. 37
Workflow Learning, Learning In The Flow of Work, or Learning at the Point Of Work? However we wish to call it, guidance and support at the moment they need it is a sure fire way of gaining engagement in L&D solutions and, more importantly, helping people do more of the right things in order to get results. In this episode, Conrad Gottfredson, a true pioneer in this field, shares his insights and experience of this methodology and approach. KEY TAKEAWAYS Workflow learning environments ...
Feb 04, 2020•47 min•Ep. 36
‘We are not always the best at learning in learning’ David is in conversation with James Poletyllo, Director of the Learning Effect, he has extensive experience in people development and champions the development of the profession and brings challenge to ineffective practice. Is Learning and Development sleepwalking into extinction? This is an uncomfortable question to be asking - let alone to be answering - but it’s an important one. One that James...
Jan 21, 2020•43 min•Ep. 35
Important Information About The Learning & Development Podcast This is a very short episode announcing that new episodes of The Learning & Development podcast will be released fortnightly for a while with the next episode being with you on Tuesday 21st of January. ABOUT THE HOST David James David has been a People Development professional for more than 20 years, most notably as Director of Talent, Learning & OD for The Walt Disney Company across Europe, the Middle East &...
Jan 14, 2020•40 sec•Ep. 34
“The field of play has evolved for L&D and now includes supporting a dynamic learning performance ecosystem. If the field of play changes, it implies we must evolve and adopt new rules of engagement.” What Gary is referring to here is the the Point Of Work. In this episode, the point of topic is the Point Of Work, which is broader than workflow learning and an essential area of focus if we (L&D) are to make a real difference in our organisations. KEY TAKEAWAYS Wor...
Jan 07, 2020•48 min•Ep. 33
Each week David has talked to guests about what lights them up in the world of people development across 31 episodes this year. As a way of wrapping this up for2019 in this episode, he shares a summary of his learning so far and looks ahead to next year. In 2020 truly understanding user-centricity, human-centred designed will be key and learning what this really is that will be important for every learning and development professional. By understanding what it is people ar...
Dec 17, 2019•12 min•Ep. 32
"L&D is fast becoming more than just a support function, one that is a strategic partner to the effective operation of any business”: this is a phrase Jeremy McLellan uses in his LInkedIn bio and a great description of the value he brings to his employers. In this episode, we talk about how Jeremy has evolved his own practice, how he has brought his organisations along with him and achieved real business results. KEY TAKEAWAYS The paradigm shift in technology and its everyday app...
Dec 10, 2019•35 min•Ep. 31
In this fascinating episode, David is in conversation with Haydn Bratt founder of MINDSET and a personal leadership coach. He works to change the ways people lead so people can express their brilliance in the workplace. They discuss the changing face of leadership and the different drivers that impact on business today. The old models of leadership are no longer achieving the results businesses are striving for so what needs to be different and how can it be achieved? This thou...
Dec 03, 2019•37 min•Ep. 30
More and more, forward-thinking organisations are exchanging traditional hierarchies for networks of empowered teams. These teams are more agile, connected by tech and may only be brought together for short amounts of time. In this podcast, we discuss the importance of measuring high performance in teams and what we need to do to develop them accordingly. KEY TAKEAWAYS There are now fusion teams that are brought together for a specific activity. You are not just part of...
Nov 26, 2019•40 min•Ep. 29
What is Resilience and Why is it such a Hot Topic? Interview with Dr Carole Pemberton, Resilience Expert and Developer of Coaches There has been a generation who have seen themselves as helicopter parents, watching over their children, but in reality, they are lawn mower parents, mowing out of the way any obstacles but resilience is the learning that you take from the things that go wrong when obstacles are overcome. All the time spent having adventures and playing with others is imp...
Nov 19, 2019•45 min•Ep. 28
In an article of the same name, Mike Bedford commentated on a revolution that he’s seeing - and experiencing - in the Learning & Development profession, and encourages us all to get involved. In this episode, we discuss the revolution, which is a backlash against ineffective practice and maintaining the status quo. KEY TAKEAWAYS Revolution is about change. In terms of an L&D revolution we need to change, but we also need to unite behind a common purpose. At present the L&...
Nov 12, 2019•43 min•Ep. 27
Andy Lancaster is Head Of Learning at CIPD and author of the book ‘Driving Performance Through Learning’, in which he charts a course for L&D that challenges traditional expectations and shows the way towards the future. In this episode, we explore the drivers of this change and how L&D can - and should - adapt to meet the needs of the modern workforce. Please note, as a special offer to listeners, the link below to purchase Andy's book will give you 15% off the cover p...
Nov 05, 2019•44 min•Ep. 26
Performance Consulting is recognised as a key skill-set for the modern L&D professional who wants to make a difference in their organisation. In this episode, Nigel Harrison helps us to understand what Performance Consulting is and how it’s helping L&D to align to its organisation to achieve more. KEY TAKEAWAYS Performance Consulting is how you ask your client questions to uncover the apparent need. It doesn’t assume that learning and training are the best s...
Oct 29, 2019•46 min•Ep. 25
Changes in the Retail landscape have meant that companies have had to adapt or collapse if they don’t meet the changing expectations of consumers. But a business can’t change if it’s people aren’t ready. In this episode, these changes are explored and Mike shares how River Island’s approach to L&D has had to adapt too. KEY TAKEAWAYS Challenges Resale and in particular fashion is facing real challenges with competition and changes in&nb...
Oct 21, 2019•44 min•Ep. 24
Since it’s rise to prominence, e-Learning has promised so much and often failed to deliver. Is this the fault of the medium or the fault of L&D? This episode explores the evolution of technology-enabled learning and what it will take for L&D to truly capitalise on the potential of digital. KEY TAKEAWAYS L&D has had a strange relationship with technology. It has been very difficult to get the average person to engage with tech-based development, but although strides have b...
Oct 14, 2019•47 min•Ep. 23
How do we know what we do works? Well, Kevin M Yates has made this his mission. In this episode we talk about how expectations of L&D have grown and how we need to adapt in order to demonstrate our impact. KEY TAKEAWAYS At a senior level in Learning & Development there seems to be a paranoia/anxiety that training isn’t getting results or equating to any kind of business performance, capability or change. There’s been a transition in the expectation of what L&...
Oct 07, 2019•49 min•Ep. 22
Too often, L&D technology implementations promise so much and deliver so little. The word ‘transformation’ is used prior to launch but, due to lack of sustained engagement, driving traffic to justify the expenditure becomes the goal. In this episode of The Learning & Development Podcast, Lori and David talk about what it really takes to make large-scale, organisation-wide digital transformations successful. KEY TAKEAWAYS L&D transformations today mostly depend on learning...
Sep 30, 2019•36 min•Ep. 21
“Data is the new black” according to Laura Overton. So how do we differentiate the fad from the facts? Laura has a unique perspective on L&D, which is as broad as it is deep. In this episode of The Learning & Development Podcast, we explore the applications of data and evidence-based practice in L&D, what these are and why we all need to pay attention. KEY TAKEAWAYS What’s different now? Unlike in the previous years where we have just started ...
Sep 23, 2019•45 min•Ep. 20
According to Bob Mosher, Workflow Learning is "learning that occurs while I do my job" - not when I stop work to engage in learning content like when we attend a course, complete e-learning, log into a webinar or other ‘learning activity’. It’s performance-focused and is measured in terms of its ability to deliver results. This conversation unpacks this, along with the 5 Moments of Need framework, and is a fascinating exploration of L&D practice that makes real differ...
Sep 16, 2019•44 min•Ep. 19
Christopher Lind is Head of Global Digital Learning at GE Healthcare and a seasoned L&D executive. In this episode he talks about how speaking the language of business, rather than the language of L&D, has helped him influence his stakeholders, transform his function and do more with digital. KEY TAKEAWAYS One of the biggest differentiators in Christopher’s success is the ability to speak the language of business, as well as the language of L&D. In L&D there’s a...
Sep 09, 2019•39 min•Ep. 18
