The Leadership Playbook - podcast cover

The Leadership Playbook

Albers School of Business and Economicsleadershipplaybook.podbean.com
Ever wondered about the journeys successful business leaders took to get to where they are? Looking to learn more about leadership to build a better team or advance your own career? Going through work challenges and want to know how top executives resolved similar situations? The Leadership Playbook podcast asks top executives from the business world’s most recognizable brands and companies about the stories behind their success, their leadership secrets, and the biggest obstacles they’ve faced and overcome. Candid, often humorous, and always inspiring, the Leadership Playbook is hosted by the Dean of the Albers School of Business and Economics, Joe Phillips.
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Episodes

Game Changers: How Sports Shape Seattle’s Future

Seattle’s identity has long been intertwined with sports, from passionate fan bases and iconic teams to major events that bring the city onto the global stage. As the region continues to grow, the impact of the sports industry extends far beyond the stadium walls—fueling economic development, strengthening community connections, and shaping the city's future. The final Albers Executive Speaker Series of the academic year invites students, professionals, and community members to explore the evolv...

May 08, 20261 hr 9 minSeason 10Ep. 33

The Journey of a Leader: Lessons from the Navy

In this engaging conversation, Tom McAndrew shares his journey from a Navy veteran to the CEO of cybersecurity company Coalfire, emphasizing the importance of authentic leadership, resilience, and community impact. He reflects on personal experiences that shaped his leadership style, the challenges faced in both military and business environments, and the significance of giving back to the community through initiatives like Gold Star Gamers. Tom's insights provide valuable lessons for aspiring l...

Feb 17, 202653 minSeason 10Ep. 32

The Mustang, the Minivan, and the Man Who Saw Both Coming

Welcome to Epic Fails, Epic Comebacks: How Great Leaders Turned Setbacks into Success —the podcast where we uncover the true stories of visionary leaders who hit rock bottom … then rewrote the ending. Epic Fails, Epic Comebacks is an offshoot of The Leadership Playbook , the podcast of Seattle University’s Albers School of Business and Economics and the Center for Leadership Formation. In this episode, we tell the story of Hal Sperlich, the quiet visionary who saw how people really lived and ima...

Jan 02, 20267 minSeason 10Ep. 31

Unlimited Opportunity: Leading with Humility, Grit, and Care

What happens when someone who never planned on college ends up leading a global logistics company? In this episode, Dan Wall, President and CEO of Expeditors International and alum of Seattle University's Leadership Executive MBA program, reflects on his unlikely path from airport courier to the C-suite. Dan talks about Expeditors' "unlimited opportunity" culture, why titles don't define importance, and how he stays grounded while overseeing operations in more than 100 countries. He shares real ...

Nov 26, 202555 minSeason 9Ep. 30

The Pivot to CEO: Why Authenticity, Courage, and AI are the New Leadership Playbook

Beverly Anderson, President and CEO of BECU—the fourth-largest credit union in the United States—shares her 30-year leadership journey in financial services on the Albers Executive Speaker Series. From her Kentucky small-town roots learning credit fundamentals at a local corner store to leading a major financial institution, Anderson reveals the career strategies and leadership principles that shaped her path to the C-suite. In this conversation, Anderson discusses her leadership philosophy buil...

Oct 16, 202557 minSeason 9Ep. 29

Proceed Until Apprehended

This live recording of the Albers Executive Speaker Series features Swedish Health Services President and CEO Elizabeth Wako, who outlines her career trajectory in the context of the five leadership principles that have guided her. In the fireside chat with Seattle University President Eduardo Peñalver, she talks about the impact of AI on healthcare, the business challenges generated by tariffs and the value of mentors. More than anything, Wako emphasizes being strategic in making life choices. ...

May 19, 202557 minSeason 8Ep. 28

Culture is the Only Priority

Recorded in front of a live audience in February 2025, Costco CEO Ron Vachris talks at length about how the organization's culture is the bedrock for the retailer's success. "We always do what's right" is not an arrogant statement, he says, but a commitment to their stakeholders, whether they are customers, shareholders or the communities where they operate. Vachris, the third CEO to helm Costco, demonstrates the firm's commitment to growing talent from within. Starting as a forklift driver in 1...

Mar 17, 202555 minSeason 8Ep. 27

Let Your Life Unfold

Entrepreneur and philanthropist Sunny Gurpreet Singh kicked off the 2024-25 season of the Albers Executive Speaker Series with this recorded fireside chat with Seattle University President Eduardo Peñalver. Singh is the founder of global healthcare technology company Edifecs and the Roundglass organization that supports programs and initiatives in India promoting health, wellness, the environment and more. In this conversation, he talked about his journey from India to Montana and Seattle, what ...

Oct 25, 202456 minSeason 7Ep. 26

People, Planet, Profit—and Purpose

PCC Community Markets CEO Krish Srinivasan closed out the 2023-24 season of the Albers Executive Speaker Series talking about the co-op's history; the challenges they overcame during the pandemic; their mission, vision, and values, and why a statement of equity and inclusion—which may seem rote in today's business world—is particularly meaningful to their business. "The food supply chain in this country, for centuries, has been extremely exploitative, has been built on the backs of enslaved labo...

May 23, 202456 minSeason 6Ep. 25

Math and Magic

It was a packed Pigott Auditorium when Taco Bell CEO and MBA alum Sean Tresvant spoke at the Albers Executive Speaker Series. Tresvant, the first Black CEO of the $16 billion QSR brand, talked about his journey from university to the top position at Taco Bell, lessons he learned along the way, and how he saw marketing for the future: "It's both math and magic." Hosted by Joseph M. Phillips, dean of Seattle University’s Albers School of Business and Economics, The Leadership Playbook asks top exe...

Mar 08, 202451 minSeason 6Ep. 24

Leadership is About Learning, Collaboration, and Embracing Change

"You want to be a leader? Then you must be a sponge." Virginia Mason Franciscan Health CEO Ketul Patel told the audience at the Albers Executive Speaker Series that learning is core to leadership success, along with building relationships and leaning into change. Healthcare continues to face challenges, among them workforce shortages and the entry of Wall Street, but he is optimistic about growing and scaling the only health system covering the entire Puget Sound. He is committed to rebuilding t...

Jan 31, 202449 minSeason 6Ep. 23

The Regime Change of Our Times

Most recessions are not all hands-on-deck, everything-stops-at-once collapses." RSM US Deputy Chief Economist and Industry Analyst Program Leader Kevin Depew talks to Albers Dean Joe Phillips about the economy, domestic and global, and prospects for inflation. Recorded in August 2023, Depew elaborates on why he doesn't think a recession is guaranteed and how the regime change the world is experiencing is underpinned by three key factors: Globalization, growth, and liquidity. Hosted by Joseph M. ...

Nov 13, 202332 minSeason 5Ep. 21

The Challenge and Promise of NIL

In April of this year, Albers' MBA in Sport and Entertainment Management hosted the Pacific Northwest Academy of Legal Studies in Business' regional conference here in Seattle. Among the sessions was a highly anticipated panel discussion on NIL. NIL (name, image, likeness) refers to the rights of college athletes to profit from their personal brands as mandated by an NCAA policy that went into effect on July 1st, 2021. The evolving legal landscape for NIL makes it a closely watched topic by athl...

Jul 19, 20231 hr 42 minSeason 4Ep. 21

Renaissance Man

Management professor Bill Weis sat down with Albers dean Joe Phillips to talk about how he became the school's longest serving faculty member with 50 years of teaching under his belt. In this half-century, Weis became the standard bearer of banning smoking in the workplace; brought worldwide attention to an obscure 15th century Italian friar; and started an adventure-based leadership course that built strong bonds among generations of MBA students. The freedom to pursue his varied interests was ...

Jun 21, 202351 minSeason 4Ep. 20

Bringing the World to Seattle, and Seattle to the World

The FIFA World Cup is the world's largest sporting event, 14% bigger than the Olympics in audience size and six times the size of the Super Bowl's 175 million viewers. And it's coming to Seattle in 2026 as the city becomes one of 16 North American locations chosen to host several games. How do cities pitch for sporting events of this size? What is the economic impact of occasions like this? Peter Tomozawa, CEO of SEAFWC26, the organization tasked with preparing Seattle for the 2026 World Cup, ta...

Jun 14, 202349 minSeason 4Ep. 19

Leading With Purpose

In his book 'Running with Purpose: How Brooks Outpaced Goliath Competitors to Lead the Pack', Brooks Running Company CEO Jim Weber shared how he led a passionate, committed team to transform a failing business into a billion-dollar brand in the ultra-competitive global running market. Brooks' success caught the attention of Warren Buffett, who declared it a standalone subsidiary company of Berkshire Hathaway Inc. in 2012. Listen to this live recording of Weber's panel discussion where he talked ...

Oct 26, 202252 minSeason 4Ep. 18

Economic Allyship: Bridging the Gap Between Intention and Action

Intentionalist founder and CEO Laura Clise makes the call for thinking small – small business, to be specific. In this episode, she talks about how we can all be part of the solution to economic inequality, racial injustice, and the fraying of our social fabric by being more intentional about where we eat, drink, and shop. As Clise puts it, 'Economic allyship is a powerful way to translate our good intentions into action that contributes to the cultural change necessary for a more connected, inc...

Jun 22, 202247 minSeason 3Ep. 17

The New Return on Experience (ROE): Redefining the Fan Experience

How is the highest-ranking female business executive in baseball looking to revitalize one of Seattle's most loved sports franchises? Catie Griggs, President of Business Operations for the Seattle Mariners, joined the Albers Executive Speaker Series in April to talk about her vision. For her, it boils down to a renewed focus on the fan experience that's grounded on three principles: winning their games, creating a truly inclusive and welcoming experience to all, and offering outstanding value. L...

May 18, 202249 minSeason 3Ep. 16

Harriet Stephenson: All Business From Day One

For Albers' 75th year, Dean Joe Phillips sat down with the iconic Harriet Stephenson, a business professor who taught at Albers from 1967 to 2014. Stephenson, one of the few female business PhDs in her time, founded what is now the Innovation & Entrepreneurship Center (IEC) and won many awards for her teaching and her work in social entrepreneurship and small business management. Phillips asked her how she first got interested in business (leasing her grandfather's swimming pool in Walla Wal...

Mar 10, 202233 minSeason 3Ep. 15

Beyond Net Zero Carbon by 2045

In this recording of a November 2021 live panel, Puget Sound Energy CEO Mary E. Kipp talked about the dual utility's journey toward its goal of net zero carbon emissions, including natural gas sold to customers, by 2045. A big challenge, as Kipp explained, is 'how do you optimize existing assets to make sure you decarbonize as quickly as you can and not leave anyone behind?' To meet its goal, PSE has upped transparency, asked for more input from diverse communities, and focused on partnerships i...

Jan 06, 202257 minSeason 3Ep. 13

Go Do. Go Try. Go Challenge.

REI Co-op President & CEO Eric Artz emphasized values and impact in this recording of the first live Albers Executive Speaker Series panel in 18 months. With an ambitious goal to grow membership from 20 million to 50 million, Artz said their aspiration is to grow a community of 50 million who are engaged and fighting for pressing societal issues we face today such as climate change and racial equity. He also spoke about how REI is handling supply chain challenges, how he built a powerful com...

Oct 31, 202152 minSeason 3Ep. 13

Looking Back on 24 Years of Leadership

A panel of three former Seattle University Board of Trustees Chairs – Phyllis Campbell, Jim Sinegal, and Steve Hooper – ask outgoing SU President Father Steve Sundborg about his leadership insights, the most challenging moments in the 24 years he led SU, his post-retirement plans, and how he sees the university in the future. The panel also announces the creation of the Stephen V. Sundborg, SJ Endowment for Business Social Impact to support community outreach programs such as the Innovation &amp...

May 26, 202146 minSeason 2Ep. 12

Learning is a Continuous Journey

Challenge Seattle CEO and former Washington Governor Christine Gregoire talks to Albers Dean Joe Phillips about her experience navigating a recession, the initiatives she is spearheading in response to last year's racial unrest, and her advice for students graduating in a pandemic. The common thread throughout the episode is being open to learning throughout one's lifetime. 'Whatever you end up doing, don't assume that's your lifelong job,' she says in this episode. 'Let the doors open; let the ...

May 05, 202133 minSeason 2Ep. 11

Breaking Through the Clouds and Finding the Blue Sky

Alaska Air Group chairman Brad Tilden, who retired as CEO in March, reflects on the challenges, triumphs, and lessons learned in the nine years he led the Seattle-based airline. The self-confessed airline geek who 'loves the smell of jet fuel in the morning' talks about transcending the pandemic, what he is most proud of during his time as Alaska CEO, and how to spot the right talent for the airline industry. Like him, they all 'believe in the magic of flight'. Hosted by Joseph M. Phillips, dean...

Apr 21, 202131 minSeason 2Ep. 10

The Path to Achievement Starts with Building Your Runway

Retail Lockbox President and CEO Craig Dawson knew he wanted to go into business when he was four years old. In this episode, he talks about how he is leveraging his experience as a Black business owner and leader in heading up the Washington Roundtable and Washington Employers for Racial Equity, how he feels strongly about championing Black business, and the advice he would give to young professionals as they start their careers. 'When I graduated, I thought I was old,' he recounts. 'What I did...

Apr 07, 202134 minSeason 2Ep. 9

Leader Humility and Its Surprising Role in Organizational Success

Seattle University Emeritus Professor, thought leader, and author Marilyn Gist talks about her seminal work on leading with humility and how it underpins success in the best performing organizations. Gist defines leader humility as 'feeling and displaying deep regard for others' dignity'. Her research shows that contrary to the perception that it denotes weakness, leader humility builds a strong culture and incentivizes members to bring their best selves to the table. Hosted by Joseph M. Phillip...

Mar 24, 202127 minSeason 2Ep. 8

Seeking the Spark in Everything

‘Talent exists everywhere, but opportunity does not.’ When the pandemic hit, K-8 digital math program DreamBox Learning opened its platform for free to schools and parents, providing a much-needed resource during trying times. President, CEO, and Board Chair Jessie Woolley-Wilson talks about COVID being a pivotal moment for DreamBox, the future of education technology, and the challenges she has faced as a renowned Black female leader in the historically male-dominated tech world. Hosted by Jose...

Mar 10, 202139 minSeason 2Ep. 7

Wanted: Contrarians, Disruptors, and Do-gooders

‘Seek businesses that are built on principle or go and build one of your own.’ In January 2020, the Albers Executive Speaker Series hosted Accolade CEO Rajeev Singh, one of the Pacific Northwest’s most successful entrepreneurs. During his talk, he shared his guidepost for his every decision, other highly successful innovators who embrace beliefs that contradict the current orthodoxy, and how to recognize and master those moments that will change your course forever. Hosted by Joseph M. Phillips,...

Nov 30, 202048 minSeason 1Ep. 6

Leadership and Culture: A Panel Discussion with 3 Former Boeing CEOs

For the first time ever, three former CEOs from Boeing were on a panel discussing their experiences in leadership and culture during their executive tenures. The Albers Executive Speaker Series hosted Frank Shrontz, Alan Mulally, and Ray Conner in October 2018, asking them a host of questions from the challenges they faced in running Boeing to what advice they'd give students aspiring to senior leadership someday. Hosted by Joseph M. Phillips, dean of Seattle University’s Albers School of Busine...

Nov 23, 202057 minSeason 1Ep. 5

How Diversity is Building a Better Apptio

Embracing diversity in everything from hiring practices to choosing office locations has had multiple benefits for SaaS solutions provider Apptio. Co-founder and CEO Sunny Gupta explains how ‘opening our aperture’ has not only strengthened their culture, it also enabled the Bellevue-based firm to recover faster from the initial impact of COVID-19 on their business. Hosted by Joseph M. Phillips, dean of Seattle University’s Albers School of Business and Economics, The Leadership Playbook asks top...

Nov 16, 202035 minSeason 1Ep. 4
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