In the latest episode, Alex sits down with Josh Levine, founder and CEO of Cake and Arrow, a design and product innovation firm specializing in the insurance industry. They explore what's really broken in insurance user experience - and how the industry can fix it. Drawing on Cake and Arrow's own research into Gen Z attitudes, the conversation reveals critical insights for the industry's future. Key Takeaways: Gen Z sees insurance as out of sync with reality – They still want stability, but view...
Feb 02, 2026•43 min
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Jan 26, 2026•32 min
In the latest episode of The Leadership in Insurance podcast, host Alex Bond sits down with Rob Lewis, CEO of INTX Insurance Software, to discuss why the insurance industry's fragmented software landscape is holding back its AI potential - and what it takes to fix it. Rob's journey from launching an online stockbroker in South Africa to acquiring an insurance carrier in Mozambique led him to build INTX: an integrated software solution designed to cover the entire policy lifecycle. Now, he's brin...
Jan 19, 2026•34 min
In the latest episode of the Leadership in Insurance Podcast, host Alex Bond sits down with Max Bruner, CEO of Anzen Insurance, to explore how the company has evolved since its 2021 founding into a tech-enabled wholesale broker using AI to transform insurance distribution. Episode Highlights: From Hype to Reality - Max discusses how the industry has moved past chatbot buzz to focus on enterprise AI applications that genuinely enhance vertical software capabilities Workflow Revolution - Anzen's A...
Jan 12, 2026•31 min
We're thrilled to launch the new year with an incredible episode of the Leadership in Insurance Podcast featuring host Alex Bond in conversation with Tiago Prado , founder of BRZ Insurance (acquired by Troop Gordier in 2025) and current CEO of Altoia. From High School Dropout to Insurance Innovator Tiago's journey is nothing short of remarkable. From accidentally landing in insurance to building and successfully exiting BRZ Insurance, his story is packed with valuable lessons about persistence, ...
Jan 05, 2026•32 min
The latest episode of the Leadership Insurance Podcast features Matt Connolly, founder and CEO of Sonr, making his third appearance on the show as part of host Alex Bond's end-of-year review series. Key takeaways from this episode: 🔄 Innovation is Decentralizing Matt talks about seeing a fundamental shift across Sonr's global carrier clients, moving from central innovation teams to operational functions like claims owning their transformation. 📈 2025: The Comeback Year After some tough years, ...
Dec 22, 2025•38 min
In the latest episode of the Leadership in Insurance podcast, host Alex Bond sat down with Joe Zuk, Operating Partner at Altamont Capital Partners, for an insightful year-in-review discussion that captures the key moments in 2025. Key themes explored: Market Transitions and 2025 Dynamics The conversation examines 2025 as a transitional year marked by shifts from hard to soft market conditions, the impact of the California wildfires, degradation in pricing following quiet catastrophe years, and a...
Dec 15, 2025•31 min
Don't miss this insightful conversation between Alex Bond and Bryan Falchuk on The Leadership in Insurance Podcast, for the second in our series reflecting on 2025. With 25 years of industry experience, Bryan shares his optimistic outlook on where insurance is headed. Key Takeaways: 💰 Smarter Capital, Stronger Companies The shift from easy funding to disciplined investment is transforming the industry. Bryan points out that tighter funding conditions now promote better business practices and lo...
Dec 08, 2025•37 min
New Episode Alert: Claims Tech Year in Review 🎙️ In this week’s episode of the Leadership and Insurance Podcast host Alex Bond caught up with Jonathon Valentine from I Love Claims with an end of year review before we head into 2026. I Love Claims (ILC) is a community focused on claims professionals sharing best practices, bringing together claims tech companies to pitch their products to insurers. In this wide-ranging conversation, they explore some of the biggest shifts happening in the claims...
Dec 01, 2025•31 min
Miles Thorson joins us for a deep dive into what it actually takes to innovate in insurance. This one's fascinating because Miles isn't your typical InsurTech founder: he's third-generation insurance expert, with experience across the industry, including brokerage services, specialty MGA, program management, and tech-enabled ventures. Now he's using all his knowledge to build something genuinely different in pet insurance with @Odie Pet Insurance. What we get into: 🐾 Why they spun off pet insur...
Nov 17, 2025•28 min
🚀 AI Talent Reskilling for CEOs Alex discusses how Finpro helps innovative insurance and InsurTech firms adapt to AI-driven change. His recent CEO presentation explored how leaders can embrace AI-augmented talent and prepare for workforce transformation over the next five years. 🤖 AI’s Impact on the Insurance Workforce The insurance industry is facing a major shift in talent needs. Upskilling is vital for agility, engagement, and transformation success. AI has become a key factor influencing j...
Nov 14, 2025•32 min
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Nov 10, 2025•31 min
In this week’s episode, I caught up with Dave Connors, CEO and Founder of distriBind, who's on a mission to transform how the insurance industry handles data. Dave shared the story of how distriBind is eliminating spreadsheet chaos in delegated authority processes—a problem even the largest insurers struggle with. The AI Reality Check: One of the most refreshing parts of our conversation? Dave's perspective on AI. While everyone's rushing to apply AI to every problem, Dave explained why data ing...
Nov 03, 2025•38 min
This week on The Leadership in Insurance Podcast, I sat down with Dr Magda Ramada, Global InsurTech Innovation Leader at Willis Towers Watson (WTW). With over 20 years’ experience at WTW, for the past 12 years she has been solely focused on innovation, especially around digital transformation, advanced analytics, blockchain, emerging risks and Insurtech. In this episode, we discuss actionable data insights and practical applications of AI in insurance, with Magda emphasising the unique potential...
Oct 27, 2025•35 min
In our latest Leadership in Insurance Podcast episode, I sat down with the Finpro team for a debrief on ITC Vegas. This time I handed the mic over to Dan, who put Sophie and I through our paces on the key insights from the conference. What we covered: 🚀 Innovation Across Regions Sophie noted the vibrant startup ecosystem in Vegas, with particular interest in companies like Anthea exploring psychedelics in healthcare—a topic underexplored in UK markets. 💰 InsurTech Investment is Back After year...
Oct 22, 2025•25 min
In our latest Leadership in Insurance Podcast episode, I sat down with Garrett Droege (SVP, Director of Innovation & Digital Risk Practice Leader at IMA Financial) for a fascinating discussion on InsurTech with some thought-provoking insights that challenge conventional thinking about insurance technology. With 20 years exclusively on the brokerage side, Garrett brings a unique perspective as a former startup founder and self-taught software developer. As both Innovation Lead and Digital Ris...
Oct 13, 2025•33 min
🎙️ AI, Innovation, and the Future of Claims: Insights from Heather Wilson of Clara Analytics In this week’s episode of The Leadership in Insurance Podcast, I’m excited to share my latest conversation with Heather Wilson, CEO of Clara Analytics . Clara Analytics’ AI Claims platform uses its models and data utilities to fully understand each claim, leading to positive outcomes for both claims professionals and customers alike. From Heather’s background in Fortune 50 companies, over 25 years’ expe...
Oct 06, 2025•34 min
On this week’s episode of The Leadership in Insurance Podcast, I sat down with James Fairgrieve, Head of Innovation at Aventum to explore how their Innovation Lab has designed award winning technology to fit their unique business requirements. From James’ 25 years’ experience in technology, all the way from Y2K testing to UK FinTech innovator of the year 2025, this episode dives deep into the formula for creating an innovation space that delivers. In this episode, we cover: 💡How innovation isn'...
Sep 29, 2025•28 min
This week on The Leadership In Insurance Podcast , I sat down with Ibrahim Sarwar , Co-founder & COO of Artio , to talk about how they’re building the world’s first early-stage carbon credit insurance business — and why the timing has never been better. Artio was founded to address one of the biggest barriers in climate finance: risk. By insuring carbon projects from the very beginning, they’re enabling capital to flow into reforestation and nature-based solutions with greater confidence. Ba...
Sep 22, 2025•32 min
This week on The Leadership In Insurance Podcast , I sat down with Wardah Inam , CEO of Overjet , to discuss the dental industry challenges she aims to solve. In 2018, a team of dentists and scientists from MIT and Harvard came together to revolutionise dentistry. Overjet was born to help the dental industry provide better care, using AI to reduce administrative overheads with precision, consistency, and speed. From clinical to operations, Overjet focuses on the patient journey end-to-end, impro...
Sep 15, 2025•33 min
This week on The Leadership In Insurance Podcast , I sat down with Tarun Mathur , Co-founder & Chief Business Officer of Policybazaar.com , to explore their journey from pioneering digital insurance in India to building out an ambitious global reinsurance strategy. Founded in 2008, PolicyBazaar has grown into India’s largest insurance broker, managing $3B in annual premiums across life and general insurance. Built on a unique digital + human model, their mission has always been clear: protec...
Sep 08, 2025•30 min
On this week’s episode of The Leadership In Insurance Podcast , I sat down with Samuel Broomer , President of NormanMax Insurance Solutions , to explore how parametric insurance is reshaping the industry and what it means for carriers, agents, and customers alike. From its early applications in Sub-Saharan Africa to its role today in addressing protection gaps across the U.S., this episode dives deep into how parametric solutions are transforming the insurance landscape. 💡 In this episode, we c...
Sep 01, 2025•28 min
Distribution, Digitized: How Foxquilt is Reshaping Small Business Insurance In this week’s podcast, I sat down with Josh Reznick , Foxquilt's Chief Distribution Officer, to unpack how the insurtech is redefining distribution in commercial insurance. Foxquilt is a digital MGA focused on serving underserved small business markets across North America. By leveraging its proprietary technology platform, Foxden, the company has streamlined what was once a heavily manual process at traditional carrier...
Aug 18, 2025•36 min
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Aug 03, 2025•32 min
This week on The Leadership In Insurance Podcast podcast, I had a brilliant conversation with Rohit Mittal , all about just that. We covered why he chose to buy and operate an insurance tech company and how he’s helping agents reclaim their time and boost productivity through AI. Here’s a few highlights from what we covered... ⚙️ “From 45 minutes to 5 minutes” – Solving the data bottleneck with AI Rohit explained how InsurGrid uses AI to extract declaration pages and policy data by connecting di...
Jul 28, 2025•33 min
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Jul 21, 2025•36 min
This week I was joined by Grace Hanson , CEO of Elysian , who’s on a mission to fix one of the most overlooked parts of insurance: claims handling. “People underestimate how much profit lives in the claims department — and how much value is wasted when it’s not run well,” Grace calls Elysian an AI-native outsourced claims service — but what that really means is her team uses their own technology to handle commercial claims better than traditional models allow. Faster answers. Better data. Fewer ...
Jul 14, 2025•34 min
I was joined this week by Murtaza Ali, CEO & Co-Founder of Symphony (YC F24) , for a conversation about how he’s tackling some of the biggest challenges in the insurance industry with cutting-edge voice AI — without losing sight of the human touch. A bit of context: Murtaza’s journey insurtech journey started at McKinsey before joining Tractable to build out their platform. He’s seen firsthand how AI can transform industries — but also where it can fall short without humanity in the loop. Th...
Jul 07, 2025•31 min
I'm excited to share this week's conversation on The Leadership In Insurance Podcast with no other than JP Fabri , CEO of myUbuntu all about transforming agricultural insurance in Africa 🌱 🎙️ Tune into the episode: "From Risk to Resilience: Empowering Africa's Smallholder Farmers" We discuss a whole host of topics, here are some of the highlights... 👇 📌 JP's mission of targeting 200+ million smallholder farmers most vulnerable to climate change and their ambitious goal got insure 20 million ...
Jun 16, 2025•27 min
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Jun 02, 2025•31 min
