Implicit Bias: with Marilyn Markham

One of the causes of the much talked about racial and social justice issues we are facing in America today is Implicit Bias. While we might like to believe that this is perpetrated by one particular race, the reality is that we all have a part to play whether we realize it or not. What is Implicit Bias? Why is should we care about it? What can we do to avoid its harmful effects in the workplace and community as a whole? With me to discuss this timely topic on the next edition of the TIME with Fred Podcast, is Marilyn Markham, Head of Service Excellence, for American Express Global Business Travel.