Brian Klinger on Reinventing Restaurants with Heart & Hardware

What happens when a global tech leader walks into a late-night restaurant podcast? You get a power-packed conversation with Brian Klinger, a key voice at Comcast Business, who’s not only transforming QSR and enterprise restaurant brands with cutting-edge tech, but doing it all with purpose.

Jay and Dom go deep into:

• The real reason why AI might actually save the restaurant industry (hint: it’s not what you think)

• How brands like Chick-fil-A and Taco Bell are blending tech with culture

• The rise of multilingual kitchens and computer vision

• The importance of redundancy and reliability in your restaurant's tech stack

• Why Giving Kitchen is one of the most important nonprofit orgs in foodservice today

Plus: 80s jokes, the problem with paper towels, and why edibles at a food expo might be a thing now.

This is one of our most powerful and practical episodes yet—get ready to laugh, learn, and maybe cry a little. Because in hospitality, tech only works when there’s heart behind it.