EP 4: Automation for Growth

"The Last Adopter" brought to you by CA Technologies | Episode Four - Automation for Growth: Episode Four: with Lewis Black, 1800Flowers.com CEO Chris McCann and CA Technologies' Todd DeLaughter. Forget about Google and Amazon—the most innovative company in retail might be 1800Flowers.com, which has been an early adopter of virtually every retail advancement: phone, online, mobile and social. Learn how 1800Flowers.com is now using automation and analytics to engage customers in "conversation commerce" and voice, the UI of the future.