The Lash Business Lounge - podcast cover

The Lash Business Lounge

Welcome to The Lash Business Lounge, the ultimate podcast for beauty business owners who want to scale, streamline, and succeed! Hosted by salon owner, industry educator, and beauty business coach Lauren Lappin, this podcast delivers no-fluff, straight-to-the-point strategies to help you build a profitable and sustainable beauty business. Whether you’re a solo lash artist ready to take the next step or a salon owner looking to grow your team and maximize your profits, Lauren shares her expert insights on pricing, client retention, marketing, leadership, and everything in between. Expect actionable advice, real-world success stories, and the occasional tough love to help you break through the mindset blocks holding you back. If you’re serious about creating a beauty business that gives you more income, more freedom, and more impact, The Lash Business Lounge is your go-to resource. Tune in weekly for powerful tips, industry trends, and insider secrets that will take your business to the next level!
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Episodes

Ep. 29: How to Get Your Team to Perform at Their Highest Level

https://www.instagram.com/laurenlappin_ In this week's episode Lauren tackles the question: How do you get your Team to perform at their highest level? • Hire for Personality and Not Skills. (You can teach skills, but you can't teach loyalty and work-ethic). • Lead By Example. (S how your team dedicated and efficient work ). • Understand What Motivates Each Individual Employee. (Money and bonuses aren't fix-alls for motivating your Team). • Spend Time With Your Team Members. (Take time for indiv...

Oct 05, 202221 minEp. 29

Ep. 28: The Pros & Cons of Salon Memberships

https://www.instagram.com/laurenlappin_ In this week's episode Lauren discusses the Pros and Cons of instituting a Membership System into your Salon. "I want people to come back, of their own accord. I them to come back because the product and service that I'm selling, is fantastic". ~ Lauren Lappin Allure's Instagram: https://www.instagram.com/allure_lashbeautybar Everything Lauren Lappin: https://www.laurenlappin.com.au .... This Episode was Recorded and Produced by Josh Liston at DeadsetPodca...

Sep 28, 202218 minEp. 28

Ep. 27: So You Want to Stop Accepting New Clients? Listen to this First!

https://www.instagram.com/laurenlappin_ In this week's episode Lauren discusses why she believes you shouldn't be publicising that You're No Longer Accepting New Clients. And she also shares what she feels you should be doing instead. Clue: it's got something to with Episode 8 of The Lash Business Lounge . Allure's Instagram: https://www.instagram.com/allure_lashbeautybar Everything Lauren Lappin: https://www.laurenlappin.com.au .... This Episode was Recorded and Produced by Josh Liston at Deads...

Sep 22, 202219 minEp. 27

Ep. 26: Lashes Aren't a Fad | Failure's Not an Option | Systems & Policies | NALA Awards

https://www.instagram.com/laurenlappin_ In this week's episode Lauren is in the interviewee chair. In early 2021 she dropped massive knowledge on Producer Josh's very own show, Punching Sideways . Lashes Are Not a Fad. Failure is Not an Option. Bringing Systems Thinking to the Beauty Industry. Being Nominated for Multiple NALA (Global Lash Association) Awards. The Value ( or lack thereof ) of Local Business Awards and Business Chamber Meetings. "To be a successful Business Owner, you have to be ...

Aug 08, 202242 minEp. 26

Ep. 25: Lauren's Beauty Business Journey (part 2/2)

https://www.instagram.com/laurenlappin_ In this week's episode Lauren shares part 2 of her journey from IT Professional to Novice Salon Owner to Successful Beauty Business Entrepreneur. Allure's Instagram: https://www.instagram.com/allure_lashbeautybar Everything Lauren Lappin: https://www.laurenlappin.com.au .... This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com .... This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'. Check them out...

Aug 01, 202218 minEp. 25

Ep. 24: Lauren's Beauty Business Journey (part 1/2)

https://www.instagram.com/laurenlappin_ In this week's episode Lauren shares part 1 of her journey from IT Professional to Novice Salon Owner to Successful Beauty Business Entrepreneur. Allure's Instagram: https://www.instagram.com/allure_lashbeautybar Everything Lauren Lappin: https://www.laurenlappin.com.au .... This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com .... This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'. Check them out...

Jul 26, 202238 minEp. 24

Ep. 23: An Easy Way to Set Your Revenue Goals.

https://www.instagram.com/laurenlappin_ In this week's episode Lauren shares how she would Set and then Break Down a Yearly Revenue Goal for your Salon. She covers the benefits of seeing the numbers reduced to a monthly, weekly, daily and hourly figure, and how much more achievable a Yearly Revenue Goal can feel when you break it down into smaller and smaller chunks. Allure's Salon Instagram: https://www.instagram.com/allure_lashbeautybar Everything Lauren Lappin: https://www.laurenlappin.com.au...

Jul 19, 202222 minEp. 23

Ep. 22: What To Do When Clients Post Reviews Outside of Business Hours. (Bonus)

https://www.instagram.com/laurenlappin_ In this quick Bonus Episode, Lauren discusses how she manages feedback that comes in directly to her personal channels, and outside of business hours. Allure's Instagram: https://www.instagram.com/allure_lashbeautybar Everything Lauren Lappin: https://www.laurenlappin.com.au .... This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com .... This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'. Check the...

Jul 15, 20225 minEp. 22

Ep. 21: What To Do When Your Business Gets a Negative Review

https://www.instagram.com/laurenlappin_ In this week's episode Lauren discusses what to do when you get a 1 Star Review for your Salon . She covers both how to handle your initial response (and potential emotions) to receiving a poor review, and also how to potentially avoid this type of situation in the future. "Let your Clients know that they are heard" . ~ Lauren Lappin. Allure's Instagram: https://www.instagram.com/allure_lashbeautybar Everything Lauren Lappin: https://www.laurenlappin.com.a...

Jul 11, 202222 minEp. 21

Ep. 20: Five Common Reasons We Self-Sabotage in Business

https://www.instagram.com/laurenlappin_ In this week's episode Lauren discusses the 5 common reasons we self-sabotage in business. Fear of Failure. Lack of Confidence. Having a Scarcity Mindset. Not Being True to Yourself. Caring Too Much About Other People’s Opinions. Allure's Instagram: https://www.instagram.com/allure_lashbeautybar Everything Lauren Lappin: https://www.laurenlappin.com.au .... This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com .... This episodes th...

Jun 27, 202224 minEp. 20

Ep. 19: Managing the Time Your Apprentices Spend with Contractors. (Q&A)

https://www.instagram.com/laurenlappin_ In this week's episode Lauren discusses how to manage the time Salon Contractors can ask of your apprentices or trainees. Allure's Instagram: https://www.instagram.com/allure_lashbeautybar Everything Lauren Lappin: https://www.laurenlappin.com.au .... This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com .... This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'. Check them out on YouTube here and Sub...

Jun 20, 20225 minEp. 19

Ep. 18: The Pros & Cons of Employees vs Contractors

https://www.instagram.com/laurenlappin_ In this week's episode Lauren discusses the Pros and Cons of working with Employees vs Contractors in your Salon. She also shares her own personal stance on what is the better option for both growing your business and protecting your brand over the short, and long-term. "You're going to earn a lot more money from a fully-booked Employee, than from a Contractor". ~ Lauren Lappin. Allure's Instagram: https://www.instagram.com/allure_lashbeautybar Everything ...

Jun 13, 202218 minEp. 18

Ep. 17: How to Transition from a Home Salon to a Commercial Salon

https://www.instagram.com/laurenlappin_ In this week's episode Lauren discusses the basics of moving from a Home-Based Salon, to a Commercial Salon Space. Lauren describes her journey from a single salon room in her home, to a small commercial space ( which the business outgrew inside of 18months ), and then on to her current salon space. "Moving into a Commercial Space is the Perfect Time to Put Your Prices Up". ~ Lauren Lappin. .... Allure's Instagram: https://www.instagram.com/allure_lashbeau...

Jun 07, 202219 minEp. 17

Ep. 16: When is it the Right Time to Fire a Client?

https://www.instagram.com/laurenlappin_ In this week's episode Lauren discusses something that all Salon owners (and Service Professionals) will have to face in their businesses: when and how to fire a client . Lauren beings by explaining the 4 Types of Troublesome Clients that might need to be fired , and then moves into explaining how she would go about firing a client in the most professional way possible. Allure's Instagram: https://www.instagram.com/allure_lashbeautybar Everything Lauren La...

May 30, 202212 minEp. 16

Ep. 15: Should Your Team Members Have Salon Related Instagram Accounts?

https://www.instagram.com/laurenlappin_ In this week's episode Lauren discusses whether you should let your Team Members have their own Salon Related Instagram Accounts. It's a contentious idea in the Salon Industry (is it a good idea, or not?). So if you have your own take on the issue, please email your thoughts to hello@laurenlappin.com.au or send Lauren a DM on Instagram @laurenlappin_ . Allure's Instagram: https://www.instagram.com/allure_lashbeautybar Everything Lauren Lappin: https://www....

May 23, 202213 minEp. 15

Ep. 14: How to Prioritise Content Creation in Your Salon Business (Q&A)

https://www.instagram.com/laurenlappin_ In this week's episode Lauren discusses how she prioritises Content Creation in her Salon and Coaching Businesses, and how she makes Content a must-do item in her calendar. Allure's Instagram: https://www.instagram.com/allure_lashbeautybar Everything Lauren Lappin: https://www.laurenlappin.com.au .... This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com .... This episodes theme music (Title: 'Highlander'') is from the amazing 'Sca...

May 16, 20224 minEp. 14

Ep. 13: Help! My Team Doesn't Want to be part of Our Social Media Posts (Producer Q&A)

https://www.instagram.com/laurenlappin_ In this week's episode Lauren discusses how to overcome resistance from team members to being part of your Salon's social media posts. She also explains how her and the Allure team share ideas for future posts and collaborate on fresh new ideas for Reels. Allure's Instagram: https://www.instagram.com/allure_lashbeautybar Everything Lauren Lappin: https://www.laurenlappin.com.au .... This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting...

May 09, 20228 minEp. 13

EP. 12: How to Increase Engagement on your Salon Socials Today

https://www.instagram.com/laurenlappin_ In this week's episode Lauren discusses the importance of showing yourself and your team to growing your Salon's social media engagement. She also shares a tip for looking more natural on camera that is can't miss . Allure's Instagram: https://www.instagram.com/allure_lashbeautybar Everything Lauren Lappin: https://www.laurenlappin.com.au .... This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com .... This episodes theme music (Tit...

May 02, 202216 minEp. 12

Ep. 11: What To Do When A Team Member's Communication Isn't Up To Scratch (Producer Q&A)

https://www.instagram.com/laurenlappin_ In this week's episode Lauren discusses what to do when a Team Member's communication isn't up the established standard of your Salon or Business. "Start From a Place of Love. And Always Show Compassion and Empathy". ~ Lauren Lappin Allure's Instagram: https://www.instagram.com/allure_lashbeautybar Everything Lauren Lappin: https://www.laurenlappin.com.au .... This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com .... This episodes...

Apr 25, 20229 minEp. 11

Ep. 10: Consistently Great Communication is the Key to Growing Your Salon Business

https://www.instagram.com/laurenlappin_ In this week's episode Lauren discusses the importance of using clear and caring communication with your customers and clients. "If you can't communicate with your clients (and potential clients) in a friendly, helpful and human way, your business simply will not grow as quickly as it should". Allure's Instagram: https://www.instagram.com/allure_lashbeautybar Everything Lauren Lappin: https://www.laurenlappin.com.au .... This Episode was Recorded and Produ...

Apr 19, 202219 minEp. 10

Ep. 09: Help! I have to tell a pre-existing client the price is going up. (Producer Q&A)

https://www.instagram.com/laurenlappin_ In this week's episode Lauren shares how she would approach discussing a pricing change with a pre-existing client or customer. So if you've been wondering: "how am I going to tell my client that I have to raise my price(s) to cover unexpected cost-increases"? - then this is the episode for you. Allure's Instagram: https://www.instagram.com/allure_lashbeautybar Everything Lauren Lappin: https://www.laurenlappin.com.au .... This Episode was Recorded and Pro...

Apr 11, 20226 minEp. 9

Ep. 08: Putting Your Prices Up is Essential to Maintaining a Thriving Salon Business

https://www.instagram.com/laurenlappin_ In this week's episode Lauren discusses the necessity of putting your prices up. Why you don't have to justify regular price rises. And why you most likely won't lose any of your favourite clients if you do put your prices up. Allure's Instagram: https://www.instagram.com/allure_lashbeautybar Everything Lauren Lappin: https://www.laurenlappin.com.au .... This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com .... This episodes theme...

Apr 05, 202219 minEp. 8

Ep. 07: What Wouldn't Lauren Outsource? (Producer Q&A)

https://www.instagram.com/laurenlappin_ In this week's episode Lauren answers a question from Producer Josh: "What Wouldn't Lauren Outsource"? Allure's Instagram: https://www.instagram.com/allure_lashbeautybar Everything Lauren Lappin: https://www.laurenlappin.com.au .... This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com .... This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'. Check them out on YouTube here and Subscribe to their Pla...

Mar 28, 20223 minEp. 7

Ep. 06: Outsourcing. The path to reclaiming your time and maximising your life (and business).

https://www.instagram.com/laurenlappin_ In this week's episode Lauren how and why she uses Outsourcing to reclaim her time, and maximise her business activities. Ask yourself: Is this the highest and best use of my time? And can someone do this task better? Allure's Instagram: https://www.instagram.com/allure_lashbeautybar Everything Lauren Lappin: https://www.laurenlappin.com.au .... This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com .... This episodes theme music (T...

Mar 21, 202223 minEp. 6

Ep. 05: "You Do Not Need to Do Another Lash Course"

https://www.instagram.com/laurenlappin_ In this week's episode Lauren discusses something a little controversial in the Lash Business World: that you're probably already a good enough Lash Tech, and you probably don't need to do another Lash Course. Lauren reflects on spending in excess of $100,000 on Lash & Technical Trainings over her career, and whether that time and expense created true abundance in her business ( spoiler: it didn't ). Allure's Instagram: https://www.instagram.com/allure...

Mar 14, 202213 minEp. 5

Ep. 04: Why You Shouldn't Let Other People's Opinions Influence Your Business Decisions.

https://www.instagram.com/laurenlappin_ In this week's episode Lauren discusses when (and why) NOT to listen to other people's opinions on your business. Allure's Instagram: https://www.instagram.com/allure_lashbeautybar Everything Lauren Lappin: https://www.laurenlappin.com.au .... This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com .... This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'. Check them out on YouTube here and Subscribe t...

Mar 07, 202214 minEp. 4

Ep. 03: Is It Hard Having a Big Team? "You Need to Choose Your Hard".

https://www.instagram.com/laurenlappin_ In this week's episode Lauren discusses the Pros and Cons on Working with a Team vs Working Solo. How you need to Choose Your Hard . And the freedom having a team can provide (as long as it's what you want from your business, and your life). When You Have a Team (PROS) Today's Question: "Is it hard having a big team?" (00:00) Keep Working on Your Marketing (02:00) Keep Developing Your Systems and Processors (03:20) Managing the Team takes Time, Focus and a...

Feb 28, 202223 minEp. 3

Ep. 02: How To Take Amazing Lash Photos (Producer Q&A)

https://www.instagram.com/laurenlappin_ In this quick bonus episode, Lauren breaks down exactly how to take a Great Lash Photo - what to do, and what NOT to do in your Salon to produce amazing looking photos with a professional look and feel. What is Good. • You need good lighting (01:30) • You need a relatively new phone (02:00) • Always focus on the Lashes (02:25) • Go slow and get the right shots (03:15) What is Bad. • Using too many similar shots (04:45) • Using unflattering angles (05:35) •...

Feb 13, 202210 minEp. 2

Ep. 01: The Key to Growing Your Lash Business is Effective Marketing

https://www.instagram.com/laurenlappin_ Today we answer the age old question: "How do I get more clients for my Beauty Business?" Lauren breaks down the essential marketing elements that have helped grow her Lash Salon to incredible success. Not only will you hear 'what to do' , but Lauren also shares ' how to do it' . Beauty Business Marketing 101. Welcome to The Lash Business Lounge (00:00) Do Free Model Sets (01:58) Take Great Photos (04:25) Model Search Competition (07:45) Referral Cards (11...

Feb 07, 202221 minEp. 1
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