How to Leverage Customer Support Excellence to Build Your Brand

In episode 23 to kick of 2023 of the Kadence Beat, we take a look at how exemplary customer support affects our perception of a brand, whether it is an airline, fast food, or clothing company. We talk about Kadence's philosophy on customer support and how it began from an empathetic perspective when founder Ben Ritner started the company. Everyone at Kadence does support, and we talk about how customer interaction informs both our devs and our marketing team to be more effective in meeting market needs.