EP269 - New CEOs at Amazon and Instacart, Other news Breaking News: Instacart has appointed Facebook executive Fidji Simo as its new CEO Amazon News Jeff Bezos steps down Amazon offers it’s multi-channel fulfillment (MCF) to Big Commerce customers Other News Shopify Unite 2021 Instagram leans into commerce Nike earnings Warby Parker IPO Episode 269 of the Jason & Scot show was recorded on Thursday July 8, 2021. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commer...
Jul 09, 2021•47 min•Ep. 269
EP268 - Amazon Prime Day Recap with ChannelAdvisor CEO David Spitz David Spitz ( @davidspitz ) is the CEO of ChannelAdvisor . He joins us this week to share ChannelAdvisor data from Amazon Prime Day 2021. Amazon Prime day was launched in 2015 to celebrate Amazon’s 20th anniversary, and has become a world-wide summer shopping event. The length of the event has been slowly expanding since 2015, so it is now two days long. Traditionally Prime Day has been a summer event taking place in July, for ex...
Jun 25, 2021•58 min•Ep. 268
EP267 - Deep Dive into Food Commerce with Matt Newberg of HNGRY Matt Newberg ( @thenewb ) is the founder of HNGRY ( hngry.tv ). In this episode we deep dive into the rapidly changing digital grocery and digital restaurant industries. Topics Covered: Changes in competition between grocery, QSR, and fast casual. Digital restaurant marketplaces (Door Dash, Uber Eats) Digital grocery marketplaces (Instacart) Ghost Kitchens (food industry version of private label) Delivery vs Pickup On Prem vs Off Pr...
Jun 16, 2021•1 hr 9 min•Ep. 267
EP266 - Minoan CEO Marc Hostovsky on Native Retail Marc Hostovsky , CEO of Monoan an innovative “Native Retail” concept. Monoan makes it easy for consumers to natively purchase products that they have tried and loved during hospitality experiences. Such as buying the bedding used in a boutique hotel room you are staying at. Marc founded Monoan after previous commerce experiences at Jet.com and Walmart. Marc can be reached at sayhello@minoanexperience.com Episode 266 of the Jason & Scot show ...
Jun 11, 2021•55 min•Ep. 266
EP265 - News and Listener Questions Amazon News Amazon acquisition of MGM DC attorney general sues Amazon on antitrust grounds Amazon limited FBA access Amazon addressing review fraud Amazon Prime Day likely June 21 and 22 Other News Perch (from Episode 252 ) raises $775M Walmart testing a new livestream forma t Fedex struggling with late deliveries and adding higher surchages Retail Q1 Earnings Ulta – US Comps up 65.9% (up 7% from 2YA) Costco – US Comps up 18.2%, e-commerce up 41.2% Dollar Gene...
May 28, 2021•1 hr 6 min•Ep. 265
EP264 - Retail Earnings, E-Commerce Quarterly Data US Dept of Commerce Data April Sales – Flat vs. March 2021, up 41% vs. April 2020 (severely Covid impacted month). Many categories were wildly up, most notably Apparel which was up 727% vs the same month last year. Q1 E-Commerce – Up 7.7% vs Q4 2020, up 39.1% vs Q1 2020. Retail Q1 Earnings Walmart – US E-Commerce up 37% YoY, same-store sales saw up 6% YoY Target – US E-Commerce up 50% YoY, same-store sales saw up 18% YoY Macys – US E-Commerce up...
May 20, 2021•45 min•Ep. 264
EP263 - Amazon Unbound Author Brad Stone In 2014 Brad Stone wrote the seminal biography of Amazon, "The Everything Store." In it, he discovered Jeff Bezos birth father, and even earned a negative review on Amazon, from Amazon's co-founder Mckinsey Scott (then McKinsy Bezos). Brad is also a Senior Executive Editor with Bloomberg News, and can be found at his personal website brad-stone.com . This year Brad followed it up with Amazon Unbound , which released on May 11, 2021. Chronicling the dramat...
May 13, 2021•50 min•Ep. 263
EP262 - Amazon Q1 Earnings It's Q1 earning season. We recap Amazon, EBay, and Shopify Q1 earnings reports. We also lightly touch on Google and Facebook earnings and cover some other Amazon news. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing. Episode 262 of the Jason...
Apr 30, 2021•1 hr 1 min•Ep. 262
EP261 - Benedict Evans Benedict Evans ( @BenedictEvans ) has been a VC, an operator, consultant and an investment banker. His VC career includes a five year stint as partner at Andreessen Horowitz. He know lives in London, where he publishes an excellent weekly newsletter “ What mattered in tech this week? “, a podcast “ Another Podcast “, and some epic annual presentations, such as this years “ The Great Unbundling .” You can find all things Benedict Evans at his website . He’s one of the most ...
Apr 21, 2021•1 hr 1 min•Ep. 261
EP260 - March Retail Sales Data, Amazon Shareholder Letter March Retail Sales March retail sales data from the US Department of Commerce is out. March retail sales were $556,935B, up 26.9% from March of 2020. Year to date retail sales are $1,589,538B up 16.4% from Jan-Mar of 2020. Non-store sales were $93,111B, up 16.7% from March of 2020. Bezos Shareholder Letter Jeff Bezos published his final annual shareholder letter as CEO of Amazon. As always it’s a must read. Don’t forget to re-read the or...
Apr 16, 2021•43 min•Ep. 260
EP259- Listener Questions News Amazon is building Micro Fulfillment Centers to deliver fast-moving grocery & convenience SKUs in under 45mins. Locations include Seattle, DC, Baltimore, Dallas, Nashville, Detroit, Chicago, San Diego, Phoenix launching this year. Listener Questions Ted: will headless commerce take off in 2021? why/why not? RetailRazor: Amazon has been getting hit w/an endless series of media articles about their private label development at the expense of other merchants on th...
Apr 09, 2021•1 hr 6 min
EP258 - Retailer Owned Brands and Other News CPG’s and other traditional houses of brands, have not had a lot of recent success launching new brands. Challenger brands get a lot of buzz, but they are struggling to scale. Meanwhile, retailers are quietly launching new “owned brands” every year that sell over $1B. In this episode we cover the latest owned brand news from Amazon, Target, and Bed Bath & Beyond. Episode 258 of the Jason & Scot show was recorded live on Monday March 29, 2021. ...
Mar 31, 2021•50 min•Ep. 258
EP257 - Cookies, IDFA, and Commerce Deep Dive Changes in mobile tracking (IDFA), and browser tracking (third party cookies) are likely to disrupt digital commerce. Here is everything you need to know. Background Privacy Law Changes California Consumer Privacy Act of 2020 (CPRA) California Consumer Privacy Act of 2018 (CCPA) EU General Data Protection Regulation (GDPR) Third Party Cookies Safari (19% share) 3P cookies blocked as of March 2020 Firefox (4% share) 3P blocked as of Sept 2019 Chrome (...
Mar 18, 2021•1 hr 2 min•Ep. 257
EP256 - Colin Bryar former Amazon Chief of Staff and author of Working Backwards Happy episode 256, our penultimate 8-bit episode! (we’re going to have to migrate to 16-bit for next week). Colin Bryar is author of “ Working Backwards: Insights, Stories, and Secrets from Inside Amazon ” (affiliate link). This is the definitive book about the unique processes, programs, and culture implemented at Amazon which have enabled its remarkable track record of speed and innovation. Colin had a 12 year car...
Mar 04, 2021•1 hr 4 min•Ep. 256
Announcement: Live Clubhouse Chat: Shopify vs Amazon Wednesday night March 3rd, 9:30pm ET we'll have a live chat on Clubhouse discussing the epic battle between Amazon and Shopify. http://joinclubhouse.com/event/M4knLWBy http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing...
Mar 01, 2021•2 min•Ep. 256
EP255 - Instacart Chief Revenue Officer Seth Dallaire Seth Dallaire is the Chief Revenue Officer at Instacart. In this interview, we cover his experience at Amazon, the challenges of operating Instacart’s 4-sided marketplace, key trends in the digital grocery space, and Instacarts evolution as a retail media network. Episode 255 of the Jason & Scot show was recorded live on Wednesday, February 10th, 2021. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Str...
Feb 25, 2021•57 min•Ep. 255
Episode 254 is a breakdown of Walmart and Shopify Q4 2020 earnings reports, a recap of 2020 sales data from the US Dept Commerce, and Amazon News. 2020 Sales Data US Dept of Commerce released it’s retail data for December, which gives us a full picture of 2020, as well as the Q4 e-commerce data. Retail sales in 2020 were $5.6T, representing 27% of the U.S. GDP Retail as a whole experienced healthy growth of 3.4% versus 3.5% in 2019 E-commerce grew 32% to $792B in sales, vs 15% growth in 2019 E-c...
Feb 19, 2021•54 min•Ep. 254
EP253 - Amazon Q4 2020 Earnings Amazon Earnings Amazon reported in Q4 2020 earnings on Tuesday Feb 2. Jeff Bezos is stepping down as CEO and moving into an executive chairman role. Read his letter to employees here. We deep dive into the Q4 and full year 2020 results. Sales, profit, and free cash flow were all above expectations. US product sales had a robust 44% YoY increase. 3P continues to grow as a share of sales (now 55% of sales mix). AWS continued to grow. Other income (which is largely a...
Feb 03, 2021•38 min•Ep. 253
EP252 - Amazon FBA Roll-ups w Chris Bell CEO of Perch [NOTE: The audio quality of this episode is not up to our usual standards due to some internet challenges. But we felt the content was valuable enough to publish the episode anyway.] A number of firms are acquiring, or some would say rolling up, brands that primarily distribute their products on Amazon using Fulfillment by Amazon. By some accounts, these firms have cumulatively raised over $1B in capitol, and are rapidly acquiring brands. Thi...
Jan 28, 2021•54 min•Ep. 252
EP251 - 2021 Annual Predictions 2020 Recap – Predictions made on episode 204 2020 Predictions Recap Scot Shopify wilts a bit – new competition comes out with different angles (marketcap stays static) – No Fedex does something drastic – buy eBay? Merge with Alibaba? No (but shoprunner for 0.5) The year of returns – “happy returns” – a startup raises $100M+ in space. No (but 0.5 for year of returns) Mallageddon continues At least another 8k stores Yes 8721 stores +1 Google gets aggressive in ecomm...
Jan 22, 2021•1 hr 7 min•Ep. 251
EP250- Holiday 2020 Recap This week we recap the commerce results for Holiday 2020 (including the data sources you can use to get a read for yourself), give an update on #shipageddon, and cover some industry news. 2019 2020 YoY %Ch Stores $864.69 $822.79 -4.8% Online $140.28 $190.47 35.8% Total $1004.97 $1013.26 0.8% Nov-Dec Sales estimates from e-marketer $B November Retail Sales Aren’t As Ominous As You Think Jason's article in Forbes, recaping the results we've seen through November. Consumer...
Jan 08, 2021•1 hr 13 min•Ep. 250
EP249 - Holiday shipping data from ShipBob Casey Armstrong ( @CaseyA ) is CMO at ShipBob, a third party logistics provider that offers e-commerce fulfillment for thousands of brands. They are able to see the carrier shipping performance for all those clients and provide aggregate data that gives us insight into holiday shipping performance, also known as #shipageddon. Shipageddon Repository ShipBob Carrier Dashboard ShipBob 404 Page w/ Star Wars reference Episode 249 of the Jason & Scot show...
Dec 08, 2020•47 min•Ep. 249
EP248 - Cyber 5 with Salesforce's Rob Garf Rob Garf ( @retailrobgarf ) the VP of Strategy and Insights, Retail and Consumer goods at Salesforce. Rob also earned a 10/10 from @ratemyskyperoom which makes me extremely jealous. Cyber Week online sales unfolded in the pattern we expected after the first three quarters of the year. Digital sales surged an unprecedented 71% in Q2 globally and significantly grew 55% in Q3 globally. We forecast 30% growth for the entire holiday season, November 1 – Dece...
Dec 02, 2020•34 min•Ep. 248
EP247 - Cyber 5 with Adobe Vivek Pandya is the Senior Digital Insights Manager at Adobe. Data from Adobe , which uses Adobe Analytics to analyze one trillion visits and 100 million SKUs from 80 of the 100 largest retailers in the U.S., found that consumers spent a whopping $34.4 billion during this year’s Cyber Week, which represents a 20.7 percent year-over-year (YoY) increase. Unsurprisingly, Thanksgiving, Black Friday and Cyber Monday represented the bulk of total spend over the five-day peri...
Dec 02, 2020•31 min•Ep. 247
EP246 - Q3 Results The US Census Bureau published its retail monthly data and quarterly e-commerce data this week. We also saw earnings reports from Target, Walmart, Lowes, Home Depot, Walgreens, and Kohls. We also discuss Amazon’s entry into pharmacy . Don’t forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of G...
Nov 20, 2020•56 min•Ep. 246
EP245 - Shipageddon DeepDive On October 3rd, we published episode 238 and coined the term “Shipageddon. ” We were talking about the likely e-commerce peak we expected from the holiday, on top of the e-commerce peak we were already seeing do to Covid-19, and we felt like retailers were likely to run into shipping capacity issues. The term (and concept) have gained a lot of traction, being featured print in the NY Times Brace for Holiday ‘Shipageddon’ Forbes , Bloomberg, and on the Today Show , NB...
Nov 14, 2020•48 min•Ep. 245
EP244 - Upfront Ventures Greg Bettinelli Greg Bettinelli ( @gregbettinelli ) is a partner at Upfront Ventures . Greg was previously the CMO for LA-based HauteLook, a leading online flash-sale retailer (acquired by Nordstrom). Upfronts portfolio includes ThredUp, Parachute Home, Adore Me, Skylar, Verishop Goat, Happy Returns, Invia Robotics, ChowNow, Verishop and in transportation Fair, Bird, and SureSale. We discuss DNVBs, Marketplaces, Shipageddon, and much more. Don’t forget to like our facebo...
Nov 06, 2020•1 hr 1 min•Ep. 244
EP243 - Amazon Q3 2020 Earnings Recap In this episode, we break down Amazon’s Q3 2020 earnings (PDF) results. Don’t forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing. E...
Oct 30, 2020•34 min•Ep. 243
EP242 - Salsify Co-Founder and CMO Rob Gonzalez Rob Gonzales is the Co-Founder and CMO of Salsify an e-commerce enablement SaaS company that has raised over $250m and focuses on helping brands sell online. Rob is also co-founder of the Digital Shelf Institute . Don’t forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 242 of the Jason & Scot show was recorded live on Wednesday, October 21st 2020. http://jasonandscot.com Join your host...
Oct 28, 2020•1 hr 8 min•Ep. 242
EP241 - Holiday Preview with eMarketer's Andrew Lipsman Andrew Lipsman ( @alipsman ) is the Principal Analyst for retail and e-commerce for eMarketer . In this episode, Andrew gives listeners an advanced preview of eMarketer’s holiday forecast, and we do a deep dive into all the factors that will play into this holiday season. This holiday season may have more uncertainty for brands and retailers than any other holiday season in our lifetime, so it’s well worth the listen. This is an exclusive p...
Oct 21, 2020•59 min•Ep. 241