The Itinerary - podcast cover

The Itinerary

Chris Grum, Scott McAlister, and Danielle Gonyeawww.premiercustomtravel.com

 The official travel podcast presented by Premier Custom Travel.

 Hosted by PCT's Chris Grum, Scott McAlister, and Danielle Gonyea, THE ITINERARY highlights the latest travel news & updates, interviews with industry insiders, plus other features & tips designed to help you make a great decision when choosing your next vacation.

New episodes premiere each Friday at noon CT. Bonus episodes and breaking travel news reports are posted as necessary.

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Episodes

Crazy Cruise Ship Questions

In a follow-up to last week's episode, Chris shares some of the funniest (and most bizarre) questions ever asked on a cruise ship. Send us a text message! (Please note that we cannot reply to these messages)

Nov 22, 202411 minSeason 2Ep. 12

Customer Complains You Won't Believe

We take complaints seriously - until it's impossible to do so. Chris shares some of the most unusual gripes from customers on vacation. Send us a text message! (Please note that we cannot reply to these messages)

Nov 15, 20248 minSeason 2Ep. 11

Port Arrival Time vs. Boarding Time

Chris clears up the often misunderstood "port arrival time" for cruises. Send us a text message! (Please note that we cannot reply to these messages)

Nov 08, 20248 minSeason 2Ep. 10

Price Shopping

We've all done it - checked the price we were quoted online to see if we can get it cheaper. Chris explains why you may not be seeing the true pricing and how Premier Custom Travel will always have the best value and price. Send us a text message! (Please note that we cannot reply to these messages)...

Nov 01, 20247 minSeason 2Ep. 9

Universal Orlando Sets Opening Date for New Theme Park

It's going to be Epic! We now know when Universal Orlando's next theme park will open - and Chris has all the details. Send us a text message! (Please note that we cannot reply to these messages)

Oct 25, 202411 minSeason 2Ep. 8

Cruise Line Commits to Year-Round Galveston Sailings

Which cruise line will be the fourth to sail year-round from Galveston ? Chris has the answer - and the full list of itineraries. Send us a text message! (Please note that we cannot reply to these messages)

Oct 18, 20247 minSeason 2Ep. 7

What Happens When My Cruise Is Diverted?

Why do cruises get diverted or miss ports? Chris has the answer and how these companies navigate last-minute itinerary changes. Send us a text message! (Please note that we cannot reply to these messages)

Oct 11, 202410 minSeason 2Ep. 6

Group Travel

What is a group? What special pricing or amenities do I get if I travel with a group? In this week's episode, Chris & Scott discuss group travel and how it can benefit you. Send us a text message! (Please note that we cannot reply to these messages)

Oct 04, 202425 minSeason 2Ep. 5

Traveling with Special Needs

Did you know we can help you rent mobility equipment and other devices that might otherwise make travel impossible? Chris & Scott talk about making the world more accessible to everyone through these rentals. Send us a text message! (Please note that we cannot reply to these messages)...

Sep 27, 20249 minSeason 2Ep. 4

How Much Is It?

People ask us all the time - how much is a cruise or how much is this vacation? It's never a simple answer, and on this week's episode Chris & Scott explain why then answer is sometimes very complex. Send us a text message! (Please note that we cannot reply to these messages)...

Sep 20, 202421 minSeason 2Ep. 3

Tips for Traveling with Children

Chris & Scott offer a few tips for traveling with children including advice on documentation and the best time to book that family vacation. Send us a text message! (Please note that we cannot reply to these messages)

Sep 13, 202416 minSeason 2Ep. 2

When Should I Arrive at the Airport?

Do I really need to be at the airport 2-3 hours before my flight? Chris & Scott explain why getting to the airport early is a good idea. Send us a text message! (Please note that we cannot reply to these messages)

Sep 06, 202412 minSeason 2Ep. 1

Breaking News: Carnival Releases 2026-2027 Galveston Itineraries

Carnival Cruise Line has released new sailing dates for mid-2026 through spring 2027 for all three ships in Galveston . Chris breaks down the sailings and when you can book them. Send us a text message! (Please note that we cannot reply to these messages)...

Aug 27, 202413 min

Breaking News: Beryl Update - Sunday 7/7 at 11am

Chris & Scott have the latest updates on travel-related delays and cancellations due to Beryl. Send us a text message! (Please note that we cannot reply to these messages)

Jul 07, 202434 min

Breaking Travel News: Hurricane Beryl

How will Hurricane Beryl impact travel? What do cruise lines and other companies do when hurricanes threaten to impact their operations? Chris & Scott have the answers. Send us a text message! (Please note that we cannot reply to these messages)

Jul 03, 202433 min

Breaking News: Disney Cruise Line Announces New Itineraries

Disney Cruise Line has released new sailing dates for fall 2025 and early 2026 including cruises from Texas. Chris breaks down the sailings and when you can book them. Send us a text message! (Please note that we cannot reply to these messages)

Jun 20, 202416 min

Travel Insurance Basics

Chris & Scott share the basics of the two types of insurance offered by Premier Custom Travel for our vacation packages. Send us a text message! (Please note that we cannot reply to these messages)...

Apr 05, 202418 minSeason 1Ep. 38

Cosmos Tours

Globus Family of Brands Business Development Manager Keli Washburn is back to chat with Chris & Scott about their value-driven tour option - Cosmos . Send us a text message! (Please note that we cannot reply to these messages)...

Mar 29, 202446 minSeason 1Ep. 37

What is a "guarantee?"

There's a term in the cruise world that can be very confusing - "guarantee." Chris breaks down what it is and why it may (or may not) be a good choice for you. Send us a text message! (Please note that we cannot reply to these messages)

Mar 22, 20248 minSeason 1Ep. 36

Did You Know? - Transferring Bookings to Us

In this week's episode, Chris explains how you can transfer a booking that wasn't originally made with Premier Custom Travel to our agency. Send us a text message! (Please note that we cannot reply to these messages)

Mar 15, 20248 minSeason 1Ep. 35

Meet an Avalon Waterways Cruise Director Amila Sehovic

Chris chats with cruise director Amila Sehovic about Avalon Waterways , how she got her job, and the new river she's about to explore for the first time. Send us a text message! (Please note that we cannot reply to these messages)

Mar 08, 202423 minSeason 1Ep. 34

We Can Charter a Yacht for You!

Imagine having a luxury yacht all to yourself...and maybe a few dozen of your closest friends. It's easier (and less expensive) than you think. Ashley Zaldivar with SeaDream Yacht Club returns to chat with Chris & Scott about chartering their yachts. Send us a text message! (Please note that we cannot reply to these messages)...

Mar 01, 202437 minSeason 1Ep. 33

Meet Globus Tour Director Iris Wenmaekers

Chris talks with Globus tour director Iris Wenmaekers about her favorite places to visit and how she became a guide for the company. Send us a text message! (Please note that we cannot reply to these messages)

Feb 23, 202419 minSeason 1Ep. 32

A Special Cruise Bonus for Our Military Members

We love our troops and we love getting them special benefits when they travel. In this episode, Chris & Scott share how one cruise line is sharing the love on every single voyage. Special Guest: Hunter Smith from Princess Cruises Send us a text message! (Please note that we cannot reply to these messages)...

Feb 16, 202410 minSeason 1Ep. 31

TSA Pre-Check and Global Entry

Don't want to wait in line at the airport? Chris & Scott break down TSA Pre-Check, Global Entry, and share their thoughts about which one may be right for you. Send us a text message! (Please note that we cannot reply to these messages)

Feb 09, 202420 minSeason 1Ep. 30

"The Romantic Rhine" with Avalon Waterways

Chris is joined by Archie Arushanyan, National Director, Field Sales for the Globus Family of Brands, to talk about his recent river cruise on the Rhine with Avalon Waterways . Send us a text message! (Please note that we cannot reply to these messages)

Feb 02, 202428 minSeason 1Ep. 29

Danielle Gonyea: Travel Advisor AND Published Author

Not only is Danielle one of our certified travel advisors, she's also a published author. Chris talks with her about her book Same Roots Different Wings . Send us a text message! (Please note that we cannot reply to these messages)...

Jan 26, 202433 minSeason 1Ep. 28

"The Wizard of Oz" Review

Chris and Danielle review "The Wizard of Oz" - the featured production show onboard Royal Caribbean International's Icon of the Seas. Send us a text message! (Please note that we cannot reply to these messages)...

Jan 23, 202419 minSeason 1Ep. 27

Final Thoughts: Icon of the Seas

Chris and Danielle share their favorite parts of Royal Caribbean International's Icon of the Seas as their three nights onboard this new ship come to a close. Send us a text message! (Please note that we cannot reply to these messages)...

Jan 23, 202446 minSeason 1Ep. 26

First Look: Icon of the Seas

We're onboard Icon of the Seas - the newest ship from Royal Caribbean International . Chris and Danielle share their first thoughts on this game-changing new ship. Send us a text message! (Please note that we cannot reply to these messages)...

Jan 21, 202431 minSeason 1Ep. 25
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