Handling Angry Patients Without Losing Your Cool
Episode description
Sometimes patients or family members express their stress with anger. And when the anger is directed your way you may get defensive or annoyed and it can put a pall on your day.
Listen to this week's episode for clear guidance about what to do when your patient gets angry so that both of you leave the visit feeling calm.
Coping Courageously: A Heart-Centered Guide for Navigating a Loved One’s Illness Without Losing Yourself is available here: www.copingcourageously.com
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