On this episode of the Insurance Guys Podcast, the hosts, Scott Howell and Bradley Flowers are joined by Andrew Wynn, CEO of Ascend, a technology company that optimizes approval and billing processes in the insurance industry. Andrew shares a personal story about the risks of messing up billing and how Ascend solves these problems related to billing and approval processes. The hosts discuss the importance of working with a consultative agent while prioritizing customer experience and ease of bus...
Jun 28, 2023•41 min•Season 1Ep. 278
In this special encore rebroadcast episode, Bradley and Scott sit down with David Carothers from Florida Risk Partners and CJ Hutsenpiller from Hutsenpiller Insurance to discuss producer and account manager compensation. ///////////// SPONSORS: HawkSoft Agency Management System Customize your technology stack with HawkSoft Agency Management System . It's intuitive, efficient and includes a wide range of core features. Plus, get unparalleled customer service. Invest in HawkSoft and your investmen...
Jun 21, 2023•1 hr 6 min•Season 1Ep. 277
In this emergency episode, Bradley and Scott react to the recent announcement by Nationwide Insurance. ///////////// SPONSORS: HawkSoft Agency Management System Customize your technology stack with HawkSoft Agency Management System. It's intuitive, efficient and includes a wide range of core features. Plus, get unparalleled customer service. Invest in HawkSoft and your investment will pay for itself in the first year. Contact sales@hawksoft.com or go to hawksoft.com/insuranceguys and mention the...
Jun 13, 2023•44 min•Season 1Ep. 276
On this episode of the Insurance Guys podcast, Scott Howell and Bradley Flowers are LIVE from the HawkSoft User Group 2023 National Conference with Brent Thurman (founder of Keystone Insurance Services.) and Paul Hawkins (President / CEO at HawkSoft Inc.) to discuss the importance of team building and customer service. Brent, a second-generation agency owner, shares how he has built a successful team by introducing a new compensation structure and implementing weekly staff meetings. The guests d...
Jun 07, 2023•38 min•Season 1Ep. 275
On this episode of The Insurance Guys Podcast, Scott and Bradley talk with Dustyne Bryant , a subject matter expert in personal lines, account management, SOPs, CRMs, risk management, and policy language, with an MBA, a CISC, and a CISR to boot. Married to Scottie Bryant with three children, she is the Personal Lines Academic Director for the National Alliance for Insurance, Education and Research and the host of the Awkward Insurance Podcast. They will discuss personalized account management, t...
May 31, 2023•53 min•Season 1Ep. 274
On this episode, the Twitter popular and truly unanimous Commercial Insurance Guy returns to the show to give Scott and Bradley some unvarnished truth in the commercial insurance space. Plus, Scott shares news of a furry new family member and how he is tackling the cannabis industry. Enjoy the show! Follow @someinsurance
May 24, 2023•1 hr 9 min•Season 1Ep. 273
On this episode, Scott Howell, Bradley Flowers, and special guest Jeremy Powers discussed the importance of intentionality. Jeremy shared how being intentional with fellow agents, team members, and customers can help build a successful business. He also shared his experience of working for an employer for 10 years and what could have been done to make him stay. Scott shared a story of how he showed appreciation to his team members by telling them why he appreciates them and what they do. The tak...
May 17, 2023•39 min•Season 1Ep. 272
In this episode, Scott and Bradley talk with U.S. Silver Star awarded Col. Nathan Green. Capt. Green talks about his leadership skills learned from his service and military experience, a comparison of military and corporate leadership, and what it was like to grow up with Scott Howell in Hamilton, Alabama. More on Capt. Nathan Green >>> Col. Nathan C. Green was awarded the Silver Star for his bravery and leadership in carrying out a daring mission near Kandahar Airport in Afghanistan on...
May 10, 2023•50 min•Season 1Ep. 271
In this podcast episode, Chris Langille discusses his journey from being a barber to becoming an insurance agent and eventually an expert in website design and digital marketing for insurance agencies. He emphasizes the importance of having a professional and customized website in 2023, as it serves as an agency’s digital office space and a hub for various marketing efforts. Chris also shares how his agency simplifies the digital marketing process for clients, providing a one-stop solution for w...
May 03, 2023•55 min•Season 1Ep. 270
In this episode, Bradley and Scott sit down with Paul Moyes and Kelly Endicott to discuss the upcoming 2023 HUG (Hawksoft User Group) Conference in Austin, Texas, and what agents can expect. Learn More About HUG - HawkSoft User Group >>> ///////////// SPONSORS: HawkSoft Agency Management System Customize your technology stack with HawkSoft Agency Management System. It's intuitive, efficient and includes a wide range of core features. Plus, get unparalleled customer service. Invest in Ha...
Apr 26, 2023•34 min•Season 1Ep. 269
In this encore broadcast of the Insurance Guys Podcast, we remember the life and legacy of Mr. David Gordon, who recently passed away. David was a 64-year veteran of the insurance industry and the President and CEO at Gordon Companies . Scott and Bradley sit down with David to discuss how the insurance industry has evolved, his memories of 9/11, the importance of agent education, and his lasting legacy in the industry and his family. We wanted to honor David’s memory and share his wisdom and ins...
Apr 19, 2023•47 min•Season 1Ep. 266
In this episode, Bradley and Scott sit down with Ken Gregg from Orion 180 to talk about how he bootstrapped his own insurance carrier, grew it, and is now taking over the country. ///////////// SPONSORS: HawkSoft Agency Management System Customize your technology stack with HawkSoft Agency Management System. It's intuitive, efficient and includes a wide range of core features. Plus, get unparalleled customer service. Invest in HawkSoft and your investment will pay for itself in the first year. C...
Apr 12, 2023•1 hr 3 min•Season 1Ep. 267
In this episode, Bradley and Scott sit down with Paul Hawkins and Rushang Shah from HawkSoft to discuss the changes coming down the pipeline, the upcoming HUG conference, and their new partnership with the Insurance Guys podcast. ///////////// SPONSORS: HawkSoft Agency Management System Customize your technology stack with HawkSoft Agency Management System. It's intuitive, efficient and includes a wide range of core features. Plus, get unparalleled customer service. Invest in HawkSoft and your i...
Apr 05, 2023•59 min•Season 1Ep. 266
In this episode of the Insurance Guys Podcast, we discuss how insurance agencies can use real estate agents as a model to build their brand in their local community. Our guest, Andy Mathisen, co-founder and Chief Marketing Officer of GloveBox , shares how GloveBox is taking client experience to the next level for independent agents. We dive into the power of a virtual CSR for insurance agents, how to make people care about your insurance agency, the importance of cross-selling personal and comme...
Mar 29, 2023•37 min•Season 1Ep. 265
On this episode, Scott and Bradley talk with James Jenkins, CEO and Founder of RiskWell and the host of an industry podcast, Agency Freedom , on various business, technology, process, and innovation topics. James focuses on serving his business and commercial clients and equipping/empowering our team to excel in their respective roles. Enjoy the show! ///////////// SPONSORS: GloveBox A seamless all-in-one platform connecting clients to your agency and their carriers. Maximize the client experien...
Mar 22, 2023•48 min•Season 1Ep. 264
In this episode, Bradley and Scott sit down with Bob Rusbuldt from the Big I; the guys discuss Bob's tenure in the industry, his retirement, and what he thinks the future of the independent agent is. SPONSORS: GloveBox A seamless all-in-one platform connecting clients to your agency and their carriers. Maximize the client experience with both Agency and Carrier self-service features. Check them out here >>> ASCEND - Check Out The Modern Insurance Payments Platform Book an Ascend demo at...
Mar 15, 2023•54 min•Season 1Ep. 263
In this episode, Bradley and Scott sit down with Aubie Knight from IIANC to discuss their new project, 101 Weston Labs , the insurtech accelerator geared towards agent-focused tech. SPONSORS: GloveBox A seamless all-in-one platform connecting clients to your agency and their carriers. Maximize the client experience with both Agency and Carrier self-service features. Check them out here >>> ASCEND - Check Out The Modern Insurance Payments Platform Book an Ascend demo at useascend.com/ins...
Mar 08, 2023•53 min•Season 1Ep. 262
In this episode, Bradley and Scott sit down with Rick Gulliver, the original founder of Hub International, along with their good friend Luis Gazitua, Top 5. The guys take a ride for Rick's story of how he and his partners built his company into the large conglomerate it is today.
Mar 01, 2023•1 hr 5 min•Season 1Ep. 261
In this episode, Bradley and Scott sit down with the anon and mysterious Max Revenue to discuss Max's strategies for producing and deep diving into a niche. SPONSORS: GloveBox A seamless all-in-one platform connecting clients to your agency and their carriers. Maximize the client experience with both Agency and Carrier self-service features. Check them out here >>> ASCEND - Check Out The Modern Insurance Payments Platform Book an Ascend demo at useascend.com/insuranceguys...
Feb 22, 2023•52 min•Season 1Ep. 260
Join us for a highly anticipated episode of the podcast where Joseph Petrelli, the well-known figure in the insurance industry, shares his thoughts and insights on the recent developments surrounding Demotech and the Florida insurance market. Get an exclusive behind-the-scenes look at the events that have brought Joseph's name to the forefront of national news media and the resulting backlash that followed. Bradley and Scott will shed light on the significance of this podcast and its preservatio...
Feb 15, 2023•1 hr 1 min•Season 1Ep. 259
In this episode, Bradley and Scott sit down with Landon Bentham from Callahan and Rice Insurance to talk about how they built their niches and the structure of their agency.
Feb 08, 2023•56 min•Season 1Ep. 258
In this episode, Bradley and Scott sit down with the awesome Linda Marie Fisher to discuss her journey from receptionist all the way to agency owner and more!
Feb 01, 2023•46 min•Season 1Ep. 257
In this episode, Bradley and Scott sit down with Brad Stoub from Openly; the guys discuss the state of Insurtech, Brad's background and more! Want More Info On The 2023 One City World Tour? Visit onecityworldtour.com ///////////// SPONSORS: GloveBox A seamless all-in-one platform connecting clients to your agency and their carriers. Maximize the client experience with both Agency and Carrier self-service features. Check them out here >>> Check Out The Modern Insurance Payments Platform ...
Jan 25, 2023•56 min•Season 1Ep. 256
In this episode, Bradley and Scott sit down with Steve Holley from Holley Insurance. The guys discuss how to handle clients when you acquire an agency, building processes within an agency Want More Info On The 2023 One City World Tour? Visit onecityworldtour.com ///////////// SPONSORS: GloveBox A seamless all-in-one platform connecting clients to your agency and their carriers. Maximize the client experience with both Agency and Carrier self-service features. Check them out here >>> Che...
Jan 18, 2023•41 min•Season 1Ep. 255
In this episode, Bradley and Scott sit down with Ciara Gravier from The Bunker; they talk Branding, Ciara's story and more! Want More Info On The 2023 One City World Tour? Visit onecityworldtour.com ///////////// SPONSORS: GloveBox A seamless all-in-one platform connecting clients to your agency and their carriers. Maximize the client experience with both Agency and Carrier self-service features. Check them out here >>> Check Out The Modern Insurance Payments Platform Book an Ascend dem...
Jan 11, 2023•1 hr 18 min•Season 1Ep. 254
In this episode, Bradley and Scott sit down with Kenny Urbania to discuss contingency income and where it's headed for insurance agents, given the current economy. Want More Info On The 2023 One City World Tour? Visit onecityworldtour.com ///////////// SPONSORS: GloveBox A seamless all-in-one platform connecting clients to your agency and their carriers. Maximize the client experience with both Agency and Carrier self-service features. Check them out here >>> Check Out The Modern Insura...
Jan 04, 2023•59 min•Season 1Ep. 253
In this episode Bradley and Scott sit down with Liri Halperin from Leo, Liri takes us through her journey to the insurance industry from speaking in front of the united nations to helping spread awareness for women in the C-suite and more! Want More Info On The 2023 One City World Tour? Visit onecityworldtour.com ///////////// Sponsor: GloveBox A seamless all-in-one platform connecting clients to your agency and their carriers. Maximize the client experience with both Agency and Carrier self-ser...
Dec 28, 2022•59 min•Season 1Ep. 252
In this episode, Bradley sits down with Daniel Morkovine, head of product at Ascend, to discuss the industry and all the revolutionary changes the team at Ascend is working on. ///////////// Sponsor: GloveBox A seamless all-in-one platform connecting clients to your agency and their carriers. Maximize the client experience with both Agency and Carrier self-service features. Check them out here >>> Check Out The Modern Insurance Payments Platform Book an Ascend demo at useascend.com/insu...
Dec 21, 2022•40 min•Season 1Ep. 251
In this episode, Bradley and Scott sit down and discuss their agency goals, accomplishments and the upcoming 2023 One City World Tour in Austin, TX. Want More Info On The 2023 One City World Tour? Visit onecityworldtour.com ///////////// Sponsor: GloveBox A seamless all-in-one platform connecting clients to your agency and their carriers. Maximize the client experience with both Agency and Carrier self-service features. Check them out here >>> Check Out The Modern Insurance Payments Pla...
Dec 14, 2022•58 min•Season 1Ep. 250
In this episode, Bradley and Scott sit down with Tamron Manning from Integrity Insurance group. The guys discuss the commonality between being a collegiate athlete and insurance/business success.
Dec 07, 2022•1 hr 11 min•Season 1Ep. 249
