The Informed Life - podcast cover

The Informed Life

Jorge Arangotheinformed.life
An interview-based show that explores how people organize and design information to get things done.
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Episodes

Epilogue

In this final episode, I reflect on things I learned by producing the show. See full show notes at: https://theinformed.life/2024/12/29/episode-156-epilogue/ Photo by Diego Jimenez on Unsplash ....

Dec 29, 202442 minEp. 156

Peter Morville on Exit Interview, part 2

Peter Morville is a pioneer of information architecture. He co-authored Information Architecture for the World-Wide Web , the classic O’Reilly “polar bear” book on the subject. In our previous conversation, I interviewed Peter about a big change in his life. In this interview, we turn the tables: he interviews me about a big change to this show. See full show notes at: https://theinformed.life/2024/12/15/episode-155-peter-morville/...

Dec 15, 202433 minEp. 155

Peter Morville on Exit Interview, part 1

Peter Morville is a pioneer of information architecture. He co-authored Information Architecture for the World-Wide Web , the classic O’Reilly “polar bear” book on the subject. This is Peter’s third appearance on the show. I asked him back because I wanted to learn about his decision to retire from IA consulting. This is the first of two conversations with Peter about navigating big changes. See full show notes at: https://theinformed.life/2024/12/01/episode-154-peter-morville/...

Dec 01, 202451 minEp. 154

Joe Natoli on The UX Team of One

Joe Natoli is a renowned UX design consultant, advisor, and educator. Now, he’s collaborated with Leah Buley on a new edition of her classic book, The User Experience Team of One . That is the subject of our conversation. See full show notes at: https://theinformed.life/2024/11/17/episode-153-joe-natoli/

Nov 17, 202438 minEp. 153

Andy Budd on The Growth Equation

Andy Budd co-founded pioneering UX design agency Clearleft. After leading and growing that company, he became an advisor, VC, and coach. He’s now written a book on how early stage startups can benefit from good design. That is the focus of our conversation. See full show notes: https://theinformed.life/2024/11/03/episode-152-andy-budd/

Nov 03, 202442 minEp. 152

Karen McGrane on Content Management

Karen McGrane describes herself as a “UX multi-hyphenate”: information architect, content strategist, technical communicator, accessibility advocate, and more. She’s co-founder of Autogram, a content management and design system consultancy, and author of two classic books on content strategy. In this conversation, we focus on how AI might affect content management on the web. See full show notes: https://theinformed.life/2024/10/20/episode-151-karen-mcgrane/...

Oct 20, 202441 minEp. 151

Scott Berkun on Why Design is Hard

Scott Berkun is the bestselling author of nine books on design, innovation, remote work, and more. His most recent book, Why Design Is Hard , is the second of a pair on why design makes a difference and how designers can best go about it. That is the focus of today’s conversation. See full show notes at: https://theinformed.life/2024/10/06/episode-150-scott-berkun/

Oct 06, 202436 minEp. 150

Tamsen Webster on Communicating Change

Tamsen Webster describes herself as “part message designer, part English-to-English translator, and part magpie.” She is also a consultant and author who helps leaders enact large-scale change. Her latest book, Say What They Can’t Unhear, explains how to drive lasting change through effective communication. That is the focus of our conversation. See full show notes at: https://theinformed.life/2024/09/22/episode-149-tamsen-webster/...

Sep 22, 202440 minEp. 149

Luc Beaudoin on Hookmark

Dr. Luc Beaudoin is the co-founder and CEO of CogSci Apps, the developers of a brilliant Mac productivity tool called Hookmark. He is also an adjunct professor at Simon Fraser University and author of two books on using cognitive science to improve productivity. In this conversation, we discuss the origins and philosophy of Hookmark, the concept of ubiquitous linking and how it improves productivity, the importance of deep focus for knowledge work, how to reduce friction in information managemen...

Sep 08, 202441 minEp. 148

Chris Risdon on Service Design

Chris Risdon is a Senior Staff Designer at eBay. Chris describes himself as an interaction designer that tends to look through a service design lens. Alongside his co-author Patrick Quattlebaum, Chris wrote Orchestrating Experiences , which is an excellent guide to the practice of service design. In this conversation, we unpack service design: what it is, how it benefits organizations, and how it might be changing in light of new technologies like AI. See full show notes at: https://theinformed....

Aug 25, 202443 minEp. 147

Jodi Forlizzi on Designing With AI

Jodi Forlizzi is the Herbert A. Simon Professor of Human-Computer Interaction at the School of Computer Science at Carnegie Mellon University. Dr. Forlizzi has a distinguished career as a service designer, researcher, design leader, and academic. In this conversation, we discuss the changing role of design in the face of disruptive new technologies such as AI. See full show notes at: https://theinformed.life/2024/08/11/episode-146-jodi-forlizzi/...

Aug 11, 202446 minEp. 146

Greg Petroff on the State of Design

Greg Petroff is a renowned executive design leader. He’s built and led design teams for companies like GE, Google, Compass, and Cisco. In this conversation, we discuss the state of design and how designers can have more relevance in today’s changing environment. See full show notes at: https://theinformed.life/2024/07/28/episode-145-greg-petroff/

Jul 28, 202442 minEp. 145

Colin Eagan and Jeffrey MacIntyre on Personalization

My guests today are Colin Eagan and Jeffrey MacIntyre . Although they work for different companies, Colin and Jeffrey share a common focus: how information technologies might offer more personalized experiences. They co-authored an article on the subject for A List Apart and Jeffrey gave an excellent presentation based on that material at this year’s IA Conference, which led to this interview. See full show notes at: https://theinformed.life/2024/07/14/episode-144-colin-eagan-jeffrey-macintyre/...

Jul 14, 202444 minEp. 144

Harry Max on Prioritization

Harry Max is an executive player coach with a long trajectory in Silicon Valley. Through his consultancy, he helps senior leaders and their teams realize their visions by zeroing in on pragmatic solutions to complex challenges. And on that note, Harry’s written a new book, called Managing Priorities , that teaches leaders how to do just that. You can buy Harry’s book from Rosenfeld Media . Use discount code INFORMED20 for 20% off until July 30, 2024. Disclaimer: I received a copy of Harry’s book...

Jun 30, 202446 minEp. 143

Stéphanie Walter on Neurospicy

Stéphanie Walter is a UX researcher and designer based in Luxembourg. She’s prolific in sharing useful information via social media and her newsletter. Recently, she co-founded a new project, called Neurospicy, to bring more awareness to issues of neurodiversity in design. Neurospicy has evolved since we recorded this conversation, but as you’ll hear, organic evolution is part of Stéphanie’s approach. See full show notes at: https://theinformed.life/2024/06/16/episode-142-stephanie-walter/...

Jun 16, 202440 minEp. 142

Rachel Price on Responsible AI

Rachel Price is a Principal Information Architect at Microsoft and teaches Information Architecture at the School of Visual Concepts in Seattle. She was a guest on The Informed Life in 2019, discussing the role of structure in improvisation. Today’s conversation focuses on a subject that’s on a lot of information architects’ minds: how to responsibly design AI-powered systems. See full show notes at: https://theinformed.life/2024/06/02/episode-141-rachel-price/...

Jun 02, 202442 minEp. 141

Emily Campbell on The Shape of AI

Emily Campbell is a design leader and advisor. She brings thoughtfulness and depth to producing business results through design and helping designers develop their careers as they fulfill that mission. Like me, Emily is deeply interested in AI. She’s developing an emergent pattern language for working with AI, and that is the subject of our conversation. See full show notes at: https://theinformed.life/2024/05/19/episode-140-emily-campbell/...

May 19, 202438 minEp. 140

Chris Aldrich on Cybernetic Communications

Chris Aldrich has the most multi-disciplinary resume I’ve ever seen, with a background that includes biomedics, electrical engineering, entertainment, genetics, theoretical mathematics, and more. Chris describes himself as a modern-day cybernetician, and in this conversation we discuss cybernetics and communications, differences between oral and literary cultures, and indigenous traditions and mnemonics, among many other things. See full show notes at: https://theinformed.life/2024/05/05/episode...

May 05, 202448 minEp. 139

Dave Gray on Possibilities

Dave Gray describes himself as a possibilitarian. He focuses on helping people and teams realize their creative potential. Dave the author of several influential books, including Liminal Thinking and Gamestorming , which he co-authored with Sunni Brown and James Macanudo. He also founded the pioneering visual thinking company XPLANE. In this conversation, we discuss how to move beyond mental models that constrain us to open up new possibilities. See full show notes at: https://theinformed.life/2...

Apr 21, 202443 minEp. 138

Nikki Anderson on Research Impact

Nikki Anderson is an independent user research consultant, instructor, author, and speaker. Nikki uses her background in education and psychology to mentor people and organizations on the value of user research. And now, she’s written a book to help them build up their research operations. That’s the focus of our conversation today. See full show notes at: https://theinformed.life/2024/04/07/episode-137-nikki-anderson/...

Apr 07, 202432 minEp. 137

Michael Anton Dila on Oslo for AI

Michael Anton Dila describes himself as a “designer of conversation” and someone with a passion for starting things. Among the things he’s started are ventures in online learning, co-working, and mobile technology. He’s also held several leadership roles in an elite innovation unit in the U.S. Department of Defense. In this conversation, we discuss his latest initiative, Oslo for AI, which seeks to design better processes for governing artificial intelligence. Show notes See full show notes at: ...

Mar 24, 202449 minEp. 136

Dave Elfving on Gray Area

Dave Elfving is an experience designer and educator. He spent eleven years at apple, where his last role was as Head of Interactive Strategy. These days, he’s my colleague teaching interaction design at the California College of the Arts. He’s also co-chairperson at Gray Area, a San Francisco-based nonprofit interdisciplinary cultural incubator. Gray Area is fostering fascinating work, and I wanted to discuss it with Dave. See full show notes at: https://theinformed.life/2024/03/10/episode-135-d...

Mar 10, 202437 minEp. 135

Joey deVilla on Layoffs

Joey deVilla describes himself as an experienced, engaging, accordion-playing, golden-voiced developer advocate looking for a new role. He’s had a long career in the technology space and writes about his experiences in two long-running blogs, The Adventures of Accordion Guy in the Twenty-First Century and Global Nerdy . Recently, Joey became one of the many people in tech who’s lost their job in the last couple of years. That is the subject of our conversation today. See full show notes at: http...

Feb 25, 202436 minEp. 134

Elizabeth McGuane on Design by Definition

Elizabeth McGuane is a UX director at Shopify and the author of Design by Definition , a book about the impact of language in user experience. As you might imagine, that’s a subject I’m keenly interested in, so I was excited to speak with Elizabeth about it. See full show notes at: https://theinformed.life/2024/02/11/episode-133-elizabeth-mcguane/

Feb 11, 202434 minEp. 133

Pierluigi Dalla Rosa on Interactive Environments

Pierluigi Dalla Rosa is an interaction designer at Humane, the makers of the AI Pin. But that isn’t the focus of our conversation today. Instead, we discuss novel computer interfaces in general, and interactive environments in particular. This is a subject that’s near to my heart, as it points to exciting possibilities for future digital experiences. See full show notes: https://theinformed.life/2024/01/28/episode-132-pierluigi-dalla-rosa/...

Jan 28, 202443 minEp. 132

Nathan Shedroff on Strategy

Nathan Shedroff is an entrepreneur, author, speaker, and educator. Like me, he teaches at the graduate interaction design program of the California College of the Arts . This conversation focuses on his new book, A Whole New Strategy , which teaches strategic thinking. See full show notes at: https://theinformed.life/2024/01/14/episode-131-nathan-shedroff/...

Jan 14, 202443 minEp. 131

2023 Year in Review

This episode is a compilation of conversations from 2023. It’s not meant as a best-of collection, but an opportunity to highlight some themes that emerged during our conversations throughout the year. The episode is also an experiment, with the themes being curated partly by an AI. Cover photo by Waldemar Brandt on Unsplash . Show notes Episode 107: Michael Becker on Knowledge Work Episode 108: Carrie Hane on Content Models Episode 110: Nicole van der Hoeven on Obsidian Episode 111: Andy Fitzger...

Dec 31, 20231 hr 10 minEp. 130

Steve Portigal on Writing, part 2

Steve Portigal is an independent user research consultant. He is the author of Interviewing Users and Doorbells, Danger, and Dead Batteries . Steve and I both have new books, so we thought it’d be fun to compare notes on writing non-fiction. In this, the second of two episodes on the subject, we focus on the process of writing. If you haven’t done so already, listen to our previous conversation, which focused on our motivations. Show notes Steve Portigal Steve Portigal - LinkedIn Portigal Consul...

Dec 17, 202337 minEp. 129

Steve Portigal on Writing, part 1

Steve Portigal is an independent user research consultant. He is the author of Interviewing Users and Doorbells, Danger, and Dead Batteries . Steve was previously on the show last year, talking about research skills. This conversation is a bit different: both of us have written new books, and we thought it’d be fun to compare notes about the process. We decided to split our conversation into two parts. This episode focuses on the motivations for writing, and the second part will focus on process...

Dec 03, 202339 minEp. 128

Audrey Crane on Shadow Design

Audrey Crane is the Head of Growth at DesignMap, a product and strategy design firm. She’s also the author of What CEOs Need to Know About Design , a book that helps leaders understand and tap into the power of design in their organizations. In this, Audrey’s second appearance on the show, we focused on how organizations can ensure they’re getting the best design work for their money. Show notes Audrey Crane - LinkedIn DesignMap What CEOs Need to Know About Design by Audrey Crane Banish Shadow D...

Nov 19, 202336 minEp. 127
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