Courtney Nash Discusses Incident Management, Automation, and the VOID Report

In this episode, Courtney Nash, a researcher focused on system safety and failures in complex sociotechnical systems, discussed the latest edition of the VOID report. Topics covered included: incident management and the role of automation, working effectively within socio-technical systems, and the value of collecting and analyzing system metrics in the good times and the bad. Read a transcript of this interview: https://bit.ly/3Q46y0k Subscribe to the Software Architects’ Newsletter for your monthly guide to the essential news and experience from industry peers on emerging patterns and technologies: https://www.infoq.com/software-architects-newsletter Upcoming Events: InfoQ Dev Summit Boston (June 24-25, 2024) Actionable insights on today’s critical dev priorities. https://devsummit.infoq.com/conference/boston2024 InfoQ Dev Summit Munich (Sept 26-27, 2024) Practical learnings from senior software practitioners navigating Generative AI, security, modern web applications, and more. https://devsummit.infoq.com/conference/munich2024 QCon San Francisco (November 18-22, 2024) Get practical inspiration and best practices on emerging software trends directly from senior software developers at early adopter companies. https://qconsf.com/ QCon London (April 7-9, 2025) Discover new ideas and insights from senior practitioners driving change and innovation in software development. https://qconlondon.com/ The InfoQ Podcasts: Weekly inspiration to drive innovation and build great teams from senior software leaders. Listen to all our podcasts and read interview transcripts: - The InfoQ Podcast https://www.infoq.com/podcasts/ - Engineering Culture Podcast by InfoQ https://www.infoq.com/podcasts/#engineering_culture - Generally AI Follow InfoQ: - Mastodon: https://techhub.social/@infoq - Twitter: twitter.com/InfoQ - LinkedIn: www.linkedin.com/company/infoq - Facebook: bit.ly/2jmlyG8 - Instagram: @infoqdotcom - Youtube: www.youtube.com/infoq Write for InfoQ: Learn and share the changes and innovations in professional software development. - Join a community of experts. - Increase your visibility. - Grow your career. https://www.infoq.com/write-for-infoq