Paul Jarman, CEO of NICE CXone
Aug 31, 2022•24 min•Season 2Ep. 8
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Episode description
Our guest today is Paul Jarman, CEO of NICE CXone. NICE CXone is a customer experience platform that delivers seamless experiences across the entire customer journey for the contact center and beyond.
We chat with Paul about the demand for AI and self-service, the need for human interaction in the contact center, the importance of operational data, and much more.
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