Ken Smith, CEO of InflowCX
Mar 20, 2022•27 min•Season 2Ep. 2
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Episode description
We're back! After a short hiatus, we're excited to kick off our 2022 podcast season with none other than our fearless leader himself, Ken Smith.
In this episode, we talk about Ken's journey into the contact center industry, balancing customer and partner relationships, engaging client stakeholders in a contact center evaluation, and more.
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