The Inflow Experience Podcast

InflowCX•www.inflowcx.com

Welcome to the Inflow Experience Podcast, the only podcast where you will hear from contact center and customer experience experts about their roles, their lives, and anything else in between.

Last refreshed: July 1st, 2025 at 11:05 PM ⓘ

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Episodes

Peter Hornberger, VP of Sales at Brightmetrics

In this episode, our guest is Peter Hornberger, VP of Sales at Brightmetrics. We talk to Peter about his personal life, CCaaS analytics, and what metrics you should be monitoring in your contact center.

May 19, 2021•53 min•Season 1Ep. 3

Henry Svendblad, Chief Technology Officer at Company Nurse

In this episode, our guest is Henry Svendblad, CTO at Company Nurse. We talk to Henry about his background, empathy in the workplace, and the digital transformation journey of Company Nurse.

May 06, 2021•50 min•Season 1Ep. 2

Mike Dolloff, Chief Revenue Officer at Inflow Communications

In this episode, our guest is Mike Dolloff, Chief Revenue Officer at Inflow Communications. We talk to Mike about his journey into contact center, the impact of COVID-19 on the industry, and the trajectory of Inflow Communications as a company.

Apr 19, 2021•48 min•Season 1Ep. 1

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