Bill Pieper, Senior Vice President of Business Development
Apr 27, 2022•20 min•Season 2Ep. 4
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Episode description
Our guest today is Bill Pieper, Senior Vice President of Business Development at InflowCX. We talk with Bill about BPO consulting and labor strategy services at InflowCX, common misconceptions about outsourcing, and how to differentiate between a technology problem and a process problem in the contact center.
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