The Human Risk Podcast - podcast cover

The Human Risk Podcast

Human Riskwww.human-risk.com
People are often described as the largest asset in most organisations. They are also the biggest single cause of risk. This podcast explores the topic of 'human risk', or "the risk of people doing things they shouldn't or not doing things they should", and examines how behavioural science can help us mitigate it. It also looks at 'human reward', or "how to get the most out of people". When we manage human risk, we often stifle human reward. Equally, when we unleash human reward, we often inadvertently increase human risk.
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Episodes

Professor Catherine Sanderson on the Bystander Effect

Why is it that we behave differently in groups to the way we behave individually? In particular, why do so many people become bystanders when they see things they could intervene to prevent? On this episode, I speak with Professor Catherine Sanderson about her new book on The Bystander Effect. You can find links to it on her website at www.sandersonspeaks.com Catherine is the Manwell Family Professor in Life Sciences at Amherst College in Massachusetts. You can read more about her work on her fa...

May 24, 202056 min

Richard Chataway on The Behaviour Business - using Behavioural Science for business success

How can Behavioural Science help business? On this episode, I speka with Richard Chataway who is a Behavioural Science practitioner that has recently published a book called "The Behaviour Business". In it, he explores how businesses can use Behavioural Science to help them meet their business objectives more effectively. As he says "if you're in business, you are in the business of behaviour". On the podcast, we talk about how Richard came to be interested in Behavioural Science and explore som...

May 22, 20201 hr

Margaret Heffernan on Uncertainty

How can we manage in a world that is uncertain? In this episode, I speak with Margaret Heffernan, the author of a timely new book called "Uncharted: How to Map the Future Together". In it, she explores the ways in which we naturally seek certainty, yet we know from experience that the world is far from certain. By adopting approaches that are outlined in teh book, we can embrace uncertainty and be more successful. On the podcast, we explore the book and the ideas behind it. You can firm out more...

May 20, 202054 min

Human Risk Webinar Recording: Change under COVID

This episode is the audio recording of a webinar I co-hosted with BeSci and Change expert Koen Smets. In it, we discussed Change Under COVID and the Behavioural Dynamics that entails. You can find more from Koen on his Twitter feed: https://twitter.com/koenfucius As well as on Medium: https://medium.com/ @koenfucius The audio quality of this episode is lower than usual, due to the limitations of Zoom. As ever, I hope high quality content, makes up for lower quality audio....

May 15, 202059 min

Human Risk Webinar Recording: Conduct & Culture under COVID

This episode is a recording of a webinar I did with Dr Roger Miles on "Conduct & Culture under COVID". In our discussion, Roger and I explore what changes, if any, there have been during Coronatime to expectations and norms of what constitutes “good behaviour”. Many industries are now regulated by Behavioural or Conduct regulators, who have views on what they expect from their regulatees. Equally, we’re seeing a shift in societal expectations as to what the general public expects from compan...

May 15, 20201 hr

Professor Niels Van Quaquebeke on Behaviour & Leadership under COVID19

How has COVID impacted leadership and behaviour in business? On this episode, I speak with Professor Dr. Niels Van Quaquebeke. Niels is Professor of Leadership and Organizational Behavior at the Kühne Logistics University in Hamburg. He is additionally affiliated (part-time) with the University of Exeter as a Distinguished Research Professor.I've known him for a number of years, having first met when he taught me on a leadership course. Niels and I discuss how COVID19 is impacting leadership on ...

May 13, 202055 min

Professor Elizabeth Sheedy on Behaviour in Banking

Why do people who work in banks engage in bad behaviour? That's the question my guest on this episode, Professor Elizabeth Sheedy of Macquarie University in Sydney, specialises in researching. She is a risk management expert based in the Department of Applied Finance and since 2012 her research focus has been on Risk Governance, Culture and Remuneration in Financial Institutions. So she's ideally placed to explore why there appears to be such an issue with behaviour in Financial Services. In our...

May 09, 20201 hr 3 min

David Enrich on Deutsche Bank, Donald Trump & an Epic Trail of Destruction

On this episode, I speak to David Enrich, the New York Times Financial Editor. He's the author of a new book called Dark Towers: Deutsche Bank, Donald Trump, and an Epic Trail of Destruction. We discuss the Human Risk aspects of the story and explore some of the dynamics that led to an extraordinary story. For more on Dark Towers: https://www.harpercollins.com/9780062878816/dark-towers/

May 02, 202054 min

Human Risk Webinar Recording: Decision-Making under Uncertainty

This episode is the audio recording from a webinar I co-hosted with Tom Hardin on "Decision-Making under Uncertainty". The video version is available for viewing on the Human Risk YouTube channel: https://youtu.be/SS8GuNSErrA Details of future Human Risk webinars will be released on Social Media and via the Human Risk Newsletter: https://human-risk.com/newsletter-archive/ For more about Tom, who also featured in Episode 2 of this podcast, visit https://tipperx.com/ To discuss any of the issues r...

May 02, 202059 min

Professor Robert Frank on Behavioral Contagion - why we're so easily influenced by others

On this episode, I speak to Professor Robert Frank, the H. J. Louis Professor of Management and Professor of Economics at Cornell University's Johnson Graduate School of Management. In his new book Under The Influence, he explores how our environments encourage smoking, bullying, tax cheating, sexual predation, problem drinking, and wasteful energy use. By understanding how our behaviour is contagious, we can find ways to solve some of the biggest issues facing our society. For more on Robert's ...

Apr 30, 202037 min

Professor Tom Schössler on deploying Behavioural Science in a Museum

How can Behavioural Science help museums to encourage more visitors? In this episode, I speak to Professor Tom Schössler who is the Managing Director of the Weserburg Museum of International Contemporary Art. For links to references I made during the show see the end of these notes. Tom was responsible for conducting an interesting Behavioural Science experiment to see how a change in the pricing structure, impacted visitor numbers and perception of his museum. For more on that: https://www.arts...

Apr 28, 202034 min

Pooj Morjaria on holding companies to account under COVID

How will companies be held to account for their actions under COVID? On this episode, I speak with Pooj Morjaria, the founder of www.didtheyhelp.com , a website that tracks the good and bad things that companies and public figures are doing during the Coronavirus. We talk about the genesis of the website, how it is populated and some of the challenges he faces in running it. We also explore what the Ethical challenges of recording other people's ethical decision-making. For more on "Did They Hel...

Apr 25, 202059 min

Steve Martin & Joe Marks on Messengers

On this episode, I speak with Steve Martin and Joe Marks, the authors of a book called Messengers: Who We Listen To, Who We Don't and Why. For more on the book, to see videos of key concepts it contains and to take a test to see what kind of Messenger you are, visit the website: https://www.messengersthebook.com/ On the show, we talk about Robert Cialdini. You can find out more about him here: https://www.influenceatwork.com/...

Apr 20, 202047 min

Human Risk Webinar Recording: Managing Ethics in a Disrupted World

This episode is the audio recording from a webinar I co-hosted with Ruth Steinholtz on "Managing Ethics in a Disrupted World". Our aim in hosting it was to highlight the fact that in the current environment, ethical issues are more likely to arise. Many decisions currently being made, can have ethical consequences that are not immediately obvious in the short-term. We explore why this is the case and what individuals and organisations can do about improving the likelihood of making better ethica...

Apr 18, 202055 min

Eggsy on going viral during a pandemic

What do you do when you think your government isn't doing enough to protect you from the risk of COVID-19? On this episode, I speak to Eggsy, a 22-year-old graphic design student. She noticed that her friends weren't following the UK Government advice on Social Distancing to prevent the spread of Coronavirus and wanted to do something. That something was the creation of a cartoon that explained the rationale behind the advice. The cartoon went viral. You can see it for yourself here: https://you...

Apr 15, 202055 min

'Behind The Spine' with Mark Heywood

This episode of the Human Risk podcast isn't really an episode of the Human Risk podcast. It's the very first episode of a new podcast called "Behind The Spine". But it is about Human Risk. Mark Heywood, who featured on episode 19 of the Human Risk podcast, is the host of a show targeted at writers and helps them find learning opportunities in the most unlikely of places. One of the main ways we make sense of the world around us is through stories. Whether that’s children’s fairytales that help ...

Apr 14, 202029 min

Alison Taylor on Ethics - what is it & why does it matter?

What do we mean by Ethics & why does it matter? On this episode, I speak with Alison Taylor who is the Executive Director of Ethical Systems, a collaboration based at NYU Stern School of Business. She works on challenges at the intersection of corporate integrity, risk and responsibility. You can follow Alison on Twitter: https://twitter.com/FollowAlisonT Alison is also a senior adviser to BSR ( https://www.bsr.org/) a global nonprofit business network and consultancy dedicated to sustainabi...

Apr 13, 202047 min

Jez Groom & April Vellacott on Ripple: The Big Effects of Small Behaviour Changes

On this episode I speak to Jez Groom and April Vellacott, the authors of a new BeSci book called "Ripple". Jez and April talk about their journeys in BeSci, provide some fascinating insights from their book and we finish with a discussion about the Behavioural aspects of teh Coronavirus. Ripple is published by Harriman House and is available from all good booksellers. To read more about the book, you can visit the dedicated microsite: https://www.cowryconsulting.com/ripple-book Jez and April wor...

Apr 08, 202055 min

Alix Hope on Fluid Landscapes & how Taste Architecture can impact our perception

On this episode, I speak with Alix Hope who is a Creative Strategist for design agency Bompas & Parr. They are Taste Architects who specialise, amongst other things, in immersive events. Given the changes the Coronavirus has brought on our lifestyles and the new behaviours we are being required to adapt, Bompass & Parr recently released a report called Fluid Landscapes. This explores what is happening and what might happen as we shift perspectives from the freely flowing behaviours of a ...

Apr 04, 202046 min

All Things Human Risk Crosscast

This episode is a Crosscast with the All Things Risk podcast. A Crosscast is where two podcasters cone together to release a joint episode. Here I combine with Ben Cattaneo to create the All Things Human Risk podcast. You can learn more about Ben on Episode 20 of the Human Risk podcast. In our discussion we talk about how the changes forced on us by the Coronavirus are impacting us, what that means from a behavioural perspective and what we can do to cope with the changes. Some of the things we ...

Apr 02, 20201 hr 4 min

Ricardo Pellafone on the challenges facing Risk & Compliance under COVID

On this episode, I am joined again by Ricardo Pellafone to discuss how Risk & Compliance (R&C) professionals can think about responding to the challenges posed by the Coronavirus. As the ways in which we work are changing drastically, how can and should R&C respond? What should their key priorities be and what should they avoid doing? We discuss this and a whole host more. Ricardo is the founder of The Broadcat ( www.thebroadcat.com ) a Compliance Design Company....

Apr 01, 20201 hr 14 min

Ben Cattaneo on All Things Risk

In this episode, I speak with Ben Cattaneo. Ben is a risk professional who is also the host of the All Things Risk podcast. We ended up having a rather longer than planned conversation, so I've split it up into several parts. In this first part, we begin by talking about Ben's career in Risk. We then explore how our perception of risk is often flawed and look at ways that organisations can think differently about risk management. You can find out more about the topics we discussed as follows: Th...

Mar 25, 202041 min

Mark Heywood on the Creative Industries under COVID

In this episode, I speak to Mark Heywood. He's a former colleague and good friend of mine, who specialises in bridging the gap between Creatives and the Business World. In our conversation we explore what the Coronavirus means for the Entertainment Industry; both its business model and the kind of content it will produce as a result. To find out more about Mark and his work you can visit his website: www.inkjockey.co.uk or find him on LinkedIn: https://www.linkedin.com/in/markheywoodinkjockey/ I...

Mar 23, 202029 min

Human Risk Webinar Recording: The Ethics of Events during a Pandemic

In this impromptu episode, Richard Bistrong, Ruth Steinholtz and I discuss the Ethics of holding an in-person event at the time of a pandemic. The discussion arose because the three of us were due to attend an Ethics Conference together next month. That Conference has now been switched to become a virtual one. This led us to think about the challlenges of running ethical, and other) events at a time like the present. To find out more about Richard and his work see www.richardbistrong .com For mo...

Mar 11, 202022 min

Professor Ian McCarthy on Workplace Bullshit

Why is there so much management bullshit used in the workplace? On this episode, I speak with Professor Ian McCarthy who is the W.J. VanDusen Associate Professor of Innovation and Operations Management at the SFU Beedie School of Business. Ian recently co-authored a piece of research entitled "Confronting indifference toward truth: Dealing with workplace bullshit" and on the podcast, I talk to him about the genesis of the idea and the research findings. And he introduces the CRAP framework that ...

Mar 06, 202028 min

Richard Bistrong on Incentives

In this episode, I speak with Richard Bistrong, the CEO of Frontline Anti-Bribery. He specialises in helping organisations prevent bribery and corruption, as well as in enhancing the effectiveness of their Compliance programmes. You can find more out about Richard on his website: https://richardbistrong.com/ as well as on LinkedIn ( https://www.linkedin.com/in/richardbistrong/) and Twitter ( https://twitter.com/RichardBistrong) . The episode is also an experiment. I've split my conversation with...

Mar 03, 202021 min

Luca Dellanna on the Coronavirus and Multiplicative Dynamics

On this episode of the Human Risk podcast, I speak to Luca Dellanna about COVID-19. He explains why he thinks governments aren't doing nearly enough to contain the spread of the virus. We also explore the work that he does within organisations. On the podcast, Luca mentions Alchemy by Rory Sutherland. He also discusses his own books which you can find, together with more details about his work at https://www.luca-dellanna.com/ You'll also find him on Twitter at @dellannaluca...

Feb 27, 202055 min

Jacinthe Galpin on Risktory: how the past can teach us about risk

What can we learn about managing risk from famous moments & people from history? In this episode, I speak with Jacinthe Galpin who is both a podcaster and an experienced risk professional. Jacinthe is the host of the Risktory podcast which looks at History through the lens of Risk. On the show, we explore the podcast, how she came up with the idea and what she's learned from doing over 100 episodes of the show. In addition, we talk Risk Management and what Jacinthe has learned from her time ...

Feb 20, 202043 min

Tom & Christian's 4th Human Risk Talk

In this episode, co-host Tom Hardin and I talk about more stories from the news that fascinated us from a Human Risk perspective. We begin by talking about the Luanda Leaks, then explore the recent scandals involving the Saracens Rugby Team in the UK and the Houston Astros Baseball Team in the US. Finally, we recommend a book each: Tom's is How Will You Measure Your Life by Clayton Christensen Mine is 21 Lessons For The 21st Century by Yuval Noah Harari

Feb 13, 202051 min

Alex Sidorenko on Risk Management

In this episode, I speak to Alex Sidorenko, the founder of Risk Academy. When it comes to thinking innovatively about risk, Alex has some fascinating thoughts, that we can deploy in the management of Human Risk. The episode was recorded in 2019, prior to the launch of Risk Awareness Week. Scheduled over a week (as the name implies!) this was an online conference that brought risk experts from a range of disciplines together. I'm delighted to report it'll be back in 2020 and you can find more det...

Feb 03, 202034 min
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