SDGC19 Special / Marc Stickdorn 'Customer Journey Map Ops'
Oct 10, 2019•15 min
Listen to this episode in Metacast mobile app
Don't just listen to podcasts. Learn from them with transcripts, summaries, and chapters for every episode. Skim, search, and bookmark insights. Learn more
Episode description
If you like our content, be sure to sign up to our weekly The Design Compass Newsletter. Design Smarter. Lead Better.
Leave a review (+ help us grow): https://ratethispodcast.com/hcd
We are thrilled to be official media partners for the Service Design Global Conference in Toronto this year and are sharing podcasts from the event as it happens. The first episode is with Marc Stickdorn, CEO of More than Metrics and co-author of several leading service design textbooks, This is Service Design Thinking and This is Service Design Doing
Creators & Guests
- Gerry Scullion - Host
- Stef Murphy - Producer
Like what we do? Make a Tip.
Or
Leave a review (+ help us grow):
Sponsor links
- 10x your service design offering with Smaply. Take 20% off your order with ''ThisisHCD20off'
Sign up https://auth.smaply.app/sign-up - Check out This is HCD x Sutsu range. Gerry wears and endorses Sutsu ethical clothing.
For the best experience, listen in Metacast app for iOS or Android