Episode 220 - Mediation: When, Why & How?

Disagreements, tensions, and misunderstandings are a natural part of working life, but when left unresolved, they can escalate, leading to low morale, lost productivity, and even legal disputes. That’s where mediation comes in - a structured but informal process that helps employees find common ground and rebuild working relationships.

So today, we’ll break down how mediation works, why it’s a game-changer for HR, and how organisations can use it to foster a healthier, more productive workplace.

To do this, we’re delighted to be joined by Joe Thompson, accredited mediator and Head of HR Services here at Insight HR.

In this episode, we cover...

06:24 The Benefits of Mediation Over Formal Processes 11:08 When Mediation is Not Appropriate 15:10 The Mediation Process Explained 29:51 Practical Advice for HR Managers

About The HR Room Podcast

The HR Room Podcast is a series from Insight HR where we talk to business leaders from around Ireland and share advice what's important to you as a HR professional, an employer or people leader. 

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