Episode 450: GroomPod 450 Sharpening your communication tools, and Bbird throws some shade at a shampoo
This episode we revisit the topic of communication with our clients, and Bbird reviews a shampoo that didn't hold up to her scrutiny.
Barbara Bird and Susy the Groomer chat about grooming.

This episode we revisit the topic of communication with our clients, and Bbird reviews a shampoo that didn't hold up to her scrutiny.
Barbara and Susy each present Chris Sertzel with case studies to discuss, and Barbara and Chris talk about their upcoming webinar, too.
Susy and Barbara talk about some of the biggest time wasters in our shops, then Barbara lets us know what Biothane is, and how it can be valuable in our work. Then she investigates the Groom it line from Botaniqa. There is a companion handout at the GroomBlog on theGroomPod.com
Join us as we chat with Chuck Simons to learn where he started in the grooming industry, and how he developed his very cool products. He is the producer of Susy's Goldilocks Brush: the Flexit he tells us about that, too.
How do you research tools and products on the internet without getting ripped off or disappointed? We go over some techniques that might help. Barbara and Susy discuss why clients might lie, and Randy from Precision sharp tells us the differences between human and pet tools.
This episode we share our thoughts about nail trimming and we also share a bit of the Les Pooches history and where they are today.
Barbara and Susy talk about Slicker Brushes and Susy tells about her new goldilocks brush. Its just right.
Barbara and Susy discuss the dogs experience while grooming and afterwards Barbara rants about bleach.
Join us for an African adventure as Brian Taylor visits the GroomPod to tell us of his adventures teaching grooming in Africa and all the other cool stuff he is doing.
Join Barbara, Susy and Dave Campanella for a discussion about using conditioner before you shampoo also known as the "Close open close" method. Dave also updates us on everything Best Shot. There is a companion handout that can be found at our website on the blog page.
Learn all about what the beauty industry calls Emotive Ingredients and how they are used in marketing. Then Barbara gives us a Birds-eye view of Shniff Facial Fluff.
This ask Barbara episode includes discussions about Shniff, What brushes to use and if they cause damage, Human vs pet clippers and tools, and Bark to Basic Crystal Clear shampoo. There is a blog post on thegroompod.com about Schniff facial fluff ingredients which we will cover next episode.
Susy and Barbara discuss ways to set up your day when you work alone, and Barbara shares her experiences with doing dentals. There is a little Brush talk in the beginning of the show, too.
Join us on an adventure as Jennifer Bishop-Jenkins takes us on a journey to Saudi Arabia to teach at a grooming conference. Learn about the history and differences in the way we do our jobs.
Listen in as Susy and Barbara discuss the influencers they enjoy, and then Barbara tells us if shampoos for coat types are effective or just marketing.
Melissa Jepson joins Barbara and Susy to discuss our sponsor Precision sharp and how she became involved with them, then they all chat about ways to modify haircuts to make things easier for everyone.
Barbara shares her thoughts on leaving shampoo and conditioner sitting on the coat and skin. And then she gives us an ingredient review of the Coat Defense powder.
Barbara and Susy talk about all the different ways we set ourselves apart from the others in our industry by specializing. We read responses from our Facebook discussion group, too.
Barbara and Susy try to figure out why Susy couldn't get her akita mix dry, and then Barbara tells us about Silver Nanoparticles in Nexderma products.
Barbara and Susy talk about the necessary evil known as "the smoothie" and Barbara revisits the topic of Coconut oil and cocamidopropyl betaine as it relates to allergies and irritations.
Barbara and Susy remember and discuss some of the grooming fads that we experience. Then Barbara enlightens us about a unique product from Japan that uses fermentation called Be Wash.
Listen in to the ladies as they chat about the history of undercoat and how to deal with it in our shops.
This episode has 3 segments from past episodes. First is how to provide exceptional customer service. It's followed by the ingredient Ophytrium that is used in Duoxo shampoo. Lastly, we talk about what it means to be hypoallergenic.
This is the audio from the video we did with Dana Chavez-Rey. We talk about doing cat nails, and drying cats in a mobile, and all kinds of other stuff. The video can be found on YouTube @theGroomPod.
Barbara is Back! She tells Susy all about Hypothermia and the pets in our care, then she follows up with a segment about how icy cold temperatures affect the products we use.
This episode Susy and Barbara talk about all of the things that you can use on and around your table to make your grooming life easier, the Barbara tells us how to sort out good and bad science.
Susy tells us about the body language of dogs in stress and how to recognize what the dogs are telling us. Then Barbara thinks out loud about the divide that is present in our world today.
Susy is joined by Ashley and Chris Hanvey to talk about Hanvey Big Van Energy and the newest innovations in inverter power, then we let Chris go and Ashley and Susy talk behavior. Lastly, you get a best of segment all about going mobile. Barbara has the day off.
Barbara and Susy dream about neat things we want to test out and review Including the Coat Tender from Jodi Murphy, and wide blades. Then Barbara gives us a lesson on Allergy Thresholds and how they might affect our jobs.
Barbara and Susy talk about that dreaded topic of raising prices, and Barbara takes a look at a couple of companies: Manely Long Hair, an equine line that's expanding into human and dog products, and The Girl with the Dogs products, too.