The One with the Workforce Innovation Leader

Kelley Steven Waiss, Head of Workforce Innovation at ServiceNow and the author of the book “The Inside Gig: How Sharing Untapped Talent Across Boundaries Unleashes Organizational Capacity” joins the show to discuss the changes in the government workforce and predictions for the future. We also look at tactical ways that agencies can redistribute the talent they already have in their organization to eliminate some of the gaps they might have, how to identify employees that may want to expand their roles, and how technology has really changed an organization’s view on talent.