The One with the DoD UX/CX Experts
Mar 27, 2023•1 hr 12 min•Ep. 102
Listen to this episode in Metacast mobile app
Don't just listen to podcasts. Learn from them with transcripts, summaries, and chapters for every episode. Skim, search, and bookmark insights. Learn more
Episode description
Colt Whittall, Chief Experience Officer for the United States Air Forces joins the show to discuss the importance of UX and CX in the military and how he is leveraging a data-driven model to drive change. Nate Aiken and Maryann Monroe, senior experience leaders at Maximus also join the conversation to discuss best practices around implementation and how to make these vital programs sustainable for the future.
For the best experience, listen in Metacast app for iOS or Android