176: The One with the “Becoming Digital Nations” Author

Mohammad J. Sear, Global Public Sector Consulting Leader at EY and Author of “Becoming Digital Nations,” joins the show for a deep dive into his new book while also sharing his inspiration behind the book and the bold ideas that drive his vision for rethinking governance, service delivery, and nation-building in a digital-first world. We also explore the difference between digitizing legacy systems and truly reimagining government operating models from the ground up—touching on examples like smart passports, citizen identity platforms, and one-click, zero-documentation government services. Finally, we talk about why disruption, not just innovation, is critical for meaningful change.