Leader and manager development was CHROs’ top priority in 2025, according to the 2025 Gartner HR Priorities Survey. When employees are frustrated by the leadership at the organization, their engagement, performance and productivity suffer. Adam Galinsky, professor at Columbia Business School and author of "Inspire: The Universal Path for Leading Yourself and Others,” joins the Talent Angle to share research on what makes leaders inspiring, rather than infuriating, and how organizations can adapt...
May 06, 2025•47 min•Ep. 270
Today’s CHROs face a dynamic business environment, and must make difficult, strategic decisions despite uncertainty. Justin “Hasard” Lee, former U.S. Air Force fighter pilot and author of “The Art of Clear Thinking: A Stealth Fighter Pilot’s Timeless Rules for Making Tough Decisions,” joins the Talent Angle to share a decision making framework for leaders to use so assess the problems in front of them, choose the best course of action, and execute decisively. For more Gartner content on decision...
Apr 22, 2025•37 min•Ep. 269
With CHROs navigating new levels of change, they can find it difficult to determine which global and long-term trends matter for their talent and business strategies. Brent Cassell, VP in advisory at Gartner and member of Gartner’s Futures Lab, joins the Talent Angle Podcast to offer a framework to sense and respond to the macro trends CHROs need to be paying attention to today. For more Gartner content on the trends impacting the future of work, see The Top Trends and Forces Impacting Strategic...
Apr 10, 2025•44 min•Ep. 268
The workforce is increasingly exploring learning opportunities outside of the four-year college degree, such as vocational training and apprenticeships. However, organizations struggle to adapt their talent processes to a workforce with changing demographics and preferences. Kathleen deLaski, author of “Who Needs College Anymore? Imagining a Future Where Degrees Don’t Matter,” joins the Talent Angle to discuss how organizations can keep pace with an evolving workforce. By creating alignment betw...
Mar 25, 2025•34 min•Ep. 267
Communication is a critical skill for leaders and managers, who run into problems when their teams feel unsupported or unheard. Charles Duhigg, Pulitzer Prize-winning journalist and author of “Supercommunicators: How to Unlock the Secret Language of Connection,” joins the Talent Angle Podcast to share his findings on communication. Charles identifies different archetypes of conversations and explains how to smoothly navigate them. By articulating the skills and behaviors that leaders must develo...
Mar 04, 2025•48 min•Ep. 266
Change agility — the ability to effectively manage and adapt to change — is a top leadership priority for organizations in 2025. As disruption becomes the norm, leaders must adapt and equip their teams to do the same. Red Hat CPO Jennifer Dudeck joins the Talent Angle Podcast to share her insights on how to lead through change and build a strong bench of future change-ready leaders. For more Gartner research on change leadership, see Strategies to Build Readiness for Transformational Changes and...
Feb 18, 2025•42 min•Ep. 265
Learning and development is a key lever for CHROs to deliver strategic impact, but it can be a challenge to keep pace with workforce needs. As technology innovation impacts both critical skills and learning delivery, CHROs must evaluate the effectiveness of their learning initiatives and foster an environment of learning. Bala Sathyanarayanan, CHRO at Greif, joins the Talent Angle Podcast to share insights on how HR can build a learning culture. He explains why continuous learning is a necessity...
Feb 04, 2025•37 min•Ep. 264
Burnout can impact employees at all levels, including the very managers and leaders tasked with spotting it on their teams. Daisy Auger-Domínguez, author of “Burnt Out to Lit Up: How to Reignite the Joy of Leading People,” joins the Talent Angle Podcast to discuss how she managed her own burnout while leading a global team through the COVID-19 pandemic. Drawing on her experience as a chief people officer (CPO), Daisy identifies warning signs of burnout that leaders should watch out for and provi...
Jan 21, 2025•43 min•Ep. 263
Entering 2025, organizations face a host of environmental shifts, such as economic uncertainty, changing workforce demographics and continued AI innovation. As CHROs set their strategies for 2025, they must help their organizations navigate unforeseen challenges by considering the newest developments in the world of work. In this episode of the Talent Angle, Gartner’s Peter Aykens and Emily Rose McRae share nine future of work trends that will shape HR in 2025. To access the full future of work ...
Jan 10, 2025•48 min•Ep. 262
Employees and leaders frequently grapple with the challenge of insufficient time. This scarcity often serves as a legitimate rationale for incomplete tasks and unmet objectives at work, prompting employees to explore various time management strategies and tools. Oliver Burkeman, acclaimed author of the New York Times bestseller "Four Thousand Weeks" and "Meditation for Mortals," offers a contrarian viewpoint on the Talent Angle podcast. Oliver suggests that time management is inherently flawed, ...
Nov 12, 2024•46 min•Ep. 261
As the pace and complexity of work continues to increase, employees can feel trapped in a cycle of execution, leaving them without the time or capacity to think strategically about their careers. Dorie Clark, author of “The Long Game: How to Be a Long-Term Thinker in a Short-Term World,” joins the Talent Angle to outline how HR leaders can support employees in reaching bold, fulfilling career goals. Dorie offers recommendations that help employees carve out time to think strategically, prioritiz...
Oct 29, 2024•39 min•Ep. 260
Succession planning is an integral component of an organization's talent management strategy, but HR leaders are often unsure if they’re identifying the best-suited candidates for succession pipelines. Martin Gutmann, a professor at the Lucerne School of Business in Switzerland and the author of “The Unseen Leader: How History Can Help Us Rethink Leadership,” offers a solution to succession planning uncertainty by looking to leaders of the past. Martin describes historical leaders, ranging from ...
Oct 15, 2024•47 min•Ep. 259
Employers and employees are putting in tremendous effort in trying to make work better. There are now more ways for employees to connect with each other, more opportunities to learn at work and more tools to help work get done than ever before. However, neither employers nor employees are seeing the expected increases in results such as productivity. Jessie Knight, vice president of research in the Gartner HR practice, joins the Talent Angle to discuss how organizations can shift their thinking ...
Sep 24, 2024•43 min•Ep. 258
Increased automation and use of tools like robotics and generative AI have fundamentally changed the expert-novice relationships that organizations and knowledge transfer are built on. Professor and author Matt Beane joins the Talent Angle to share his insights on how learning and development (L&D) leaders can play a strategic role in unlocking human ability in the age of intelligent machines. Drawing upon examples across industries and eras, Matt explains why challenge, complexity and connectio...
Sep 09, 2024•48 min•Ep. 257
In recent years, organizations have started to experiment with skills-based hiring by dropping degree requirements and other credentials in job postings to unlock new talent populations. However, a fully-realized skills-based hiring approach demands deep change in talent processes and hiring manager practices. To this point, most organizations have been unable to weave this method into the fabric of their talent strategy. Joseph Fuller, professor at Harvard Business School, rejoins the Talent An...
Aug 14, 2024•50 min•Ep. 256
Three-fourths of HR leaders agree they will be lagging in organizational success if they do not adopt and implement generative AI (GenAI) in the next 12 to 24 months. However, GenAI’s long-term impact on jobs is yet to be determined, and as a result, organizations must prepare for multiple scenarios as they engage in workforce planning and adopt GenAI to their unique context. In this episode of the Talent Angle, Helen Poitevin, a distinguished vice president analyst at Gartner, shares a framewor...
Jul 30, 2024•24 min•Ep. 383
In their pursuit of heightened productivity, organizations are leaving little room for failure. However, failures are an inevitable part of the innovation process and often serve as a precursor to breakthroughs. By solely focusing on productivity, organizations may be missing out on valuable opportunities for innovation that could propel them forward. In the worst-case scenarios, a failure-adverse climate can lead employees to hide concerns or problems, which can lead to potentially catastrophic...
Jul 16, 2024•38 min•Ep. 382
Netta Jenkins, author of “The Inclusive Organization,” suggests that while organizations have made advances in DEI in recent years, political polarization and economic uncertainty have threatened to undo that progress. Jenkins joins the Gartner Talent Angle to share her advice on the current state of the DEI movement, and she charts a path forward for HR leaders. She unpacks her three “P” framework — people, practices and products — detailing how each “P” is essential to moving DEI forward withi...
Jul 09, 2024•23 min•Ep. 381
Patrick McLaughlin, PepsiCo Foods North America CHRO, joined the Talent Angle at Evanta’s 2023 Dallas CHRO Executive Summit in June to reflect on what he refers to as “the inversion of the labor market.” For the first time, there are more jobs than people to fill them. HR leaders are charged with retaining and engaging the frontline workforce amid changing employee expectations and a competitive talent landscape. Patrick offers his perspective on current workforce trends, reflects on lessons lea...
Jul 02, 2024•16 min•Ep. 380
Mid-level managers are sandwiched between pressure from business leaders to retain employees and rising employee expectations for personalized support and communication. In this Talent Angle episode, former Kimberly-Clark CHRO and member of Gartner’s CHRO Global Leadership Board Liz Gottung encourages organizations to rethink their expectations for mid-level managers or risk losing these critical managers to burnout and fatigue. She suggests organizations use technology and rethink role design t...
Jun 25, 2024•21 min•Ep. 379
Conflict management is an increasingly essential skill for individuals in leadership positions. However, it is a topic that often makes people — especially leaders and managers — feel uneasy. As leaders are responsible for handling conflicts between their employees, teams, and peers, it is crucial for them to have effective strategies for conflict management. Amy Gallo, the author of “Getting Along: How to Work with Anyone (Even Difficult People)," joins the Talent Angle podcast to provide valua...
Jun 18, 2024•50 min•Ep. 378
HR leaders are still experimenting with ways to support collaboration, connectivity and performance in response to a transforming global work environment. Martha Delehanty, Chief People Officer at Commvault, joins the Talent Angle and shares insights on how to equip employees for ongoing success to help leaders sustain high performance across the organization. She identifies the opportunities and challenges brought on by shifts in the nature of knowledge work. Martha explains how one-size-fits-a...
Jun 11, 2024•23 min•Ep. 377
From the emergence of GenerativeAI to widespread adoption of hybrid work, HR leaders are increasingly called upon to lead their organizations through uncertainty. Authors Nathan Furr and Susannah Harmon Furr join the Talent Angle to explain why uncertainty should be associated with opportunity, not anxiety. They detail how organizations can navigate uncertainty to drive transformation and innovation, and offer tools to help HR leaders develop the “uncertainty ability” in leaders and managers. Na...
Jun 04, 2024•54 min•Ep. 376
Organizations today are grappling with how to manage the merging of peoples’ work and personal lives. With many organizational processes and structures not fully accounting for the human impact they have on their employees’ lives, organizations are now looking for a better approach to the way we work. Peter Aykens and Sari Wilde, two leaders of the Gartner HR practice, offer a new, human-centric, approach that they argue will foster creativity and engagement among employees, ultimately deliverin...
May 21, 2024•47 min•Ep. 375
The mandate for and position of HR have evolved since the COVID-19 pandemic began, and these trends are only accelerated by continually shifting employee expectations. Lynanne Kunkel, chief HR officer (CHRO) of Vail Resorts and member of Gartner’s CHRO Global Leadership Board, shares her vision for how the HR function can strive for excellence while facing ongoing pressures in this new environment. She urges HR functions to develop capabilities like change leadership and human-centered experienc...
May 14, 2024•22 min•Ep. 374
There are three key changes impacting today’s labor market – a changing workforce composition, evolving attitudes towards work, and new tools and technologies to empower employees and candidates. HR leaders must understand the implications of these changes as they set talent strategies and build out capabilities for their organizations. Gad Levanon, Chief Economist of the Burning Glass Institute, joins the Talent Angle to discuss evolving dynamics in the labor market and offer practical recommen...
May 07, 2024•35 min•Ep. 373
The proliferation of remote and hybrid work has forced managers and HR leaders to rethink how they keep tabs on workforce productivity. Meanwhile, emerging technologies like Generative AI have raised expectations for what future productivity can look like. While productivity has always been elusive to define and measure in the context of knowledge work, today’s environment has further challenged organizations to develop new strategies. Paulo Pisano, Booking Holdings CHRO, joins the Talent Angle ...
Apr 23, 2024•45 min•Ep. 372
The rapid proliferation of HR technology has presented exciting opportunities while forcing HR leaders to make some difficult choices. Marcia Morales-Jaffe offers a path forward and shares insights from her experience as the former chief people officer of PayPal and World Fuel Services. Morales-Jaffe outlines how HR leaders can make the most of their technology investment and discusses the role that manager development, culture and change management play in the success of HR technology. Marcia M...
Apr 16, 2024•19 min•Ep. 371
According to the 2020 Gartner Well-Being Benchmarking Survey, 70% of companies have introduced new well-being benefits or increased the amount of existing well-being benefits in response to the COVID-19 pandemic. To sustain momentum in developing a healthy workforce, organizations must continue to create an environment where employees value well-being. Dr. Richard Safeer, author of “A Cure for the Common Company,” joins the Talent Angle to make the case that organizations should go beyond well-b...
Apr 09, 2024•19 min•Ep. 370
As employees rethink the role that work has in their lives, organizations must similarly reimagine how they engage and retain employees. Author and commitment expert Joe Mull makes the case that employees do a great job when they believe they have a great job. Mull joins the Talent Angle to share insights from his book “Employalty: How to Ignite Commitment and Keep Top Talent in the New Age of Work.” He discusses how key employment value proposition (EVP) aspects such as compensation, workload a...
Apr 02, 2024•20 min•Ep. 369
