In this Gartner Talent Angle podcast, Marcela Escobari shares key metrics about job quality, economic mobility and job equity. While organizations are facing labor shortages in the short term, Escobari argues that there’s been a long-term decline in job quality. She explains how churn in low-wage jobs is expensive for organizations, but low-wage employees often lack “stepping stone” opportunities to advance their careers. Marcela Escobari is the current Assistant Administrator for Latin America ...
Aug 15, 2023•26 min
Three-fourths of HR leaders agree they will be lagging in organizational success if they do not adopt and implement generative AI (GenAI) in the next 12 to 24 months. However, GenAI’s long-term impact on jobs is yet to be determined, and as a result, organizations must prepare for multiple scenarios as they engage in workforce planning and adopt GenAI to their unique context. In this episode of the Talent Angle, Helen Poitevin, a distinguished vice president analyst at Gartner, shares a framewor...
Aug 08, 2023•42 min
In her book “The Burnout Epidemic: The Rise of Chronic Stress and How We Can Fix It,” Jennifer Moss implores organizations to design burnout strategies that move beyond apps, wellness programs and perks. Instead, she makes the case for a systematic and preventative approach to building an anti-burnout strategy. To do so, organizations must first understand the key drivers of burnout, why conventional approaches fall short and how leaders can build cultures that prioritize workforce resilience an...
Aug 01, 2023•26 min
Netta Jenkins, author of “The Inclusive Organization,” suggests that while organizations have made advances in DEI in recent years, political polarization and economic uncertainty have threatened to undo that progress. Jenkins joins the Gartner Talent Angle to share her advice on the current state of the DEI movement, and she charts a path forward for HR leaders. She unpacks her three “P” framework — people, practices and products — detailing how each “P” is essential to moving DEI forward withi...
Jul 25, 2023•52 min
Harvard Business School professor Joseph Fuller joins the Gartner Talent Angle podcast to share the latest insights from his white paper, “Hidden Talent: Untapped Talent.” Fuller explains why fitting candidates are consistently overlooked by recruiting technology. He shares solutions for uncovering these workers, and argues why senior leaders play a critical role in ensuring the success of the hidden talent pipeline. Joseph Fuller is a Professor of Management Practice in General Management at Ha...
Jul 18, 2023•25 min
Patrick McLaughlin, PepsiCo Foods North America CHRO, joined the Talent Angle at Evanta’s 2023 Dallas CHRO Executive Summit in June to reflect on what he refers to as “the inversion of the labor market.” For the first time, there are more jobs than people to fill them. HR leaders are charged with retaining and engaging the frontline workforce amid changing employee expectations and a competitive talent landscape. Patrick offers his perspective on current workforce trends, reflects on lessons lea...
Jul 11, 2023•33 min
In his book, “The Human Element: Overcoming the Resistance that Awaits New Ideas,” Kellogg professor David Schonthal challenges the default assumption that selling an idea requires the seller to heighten its appeal. Instead, he makes the case that failure to adopt ideas, strategies or products is often due to the four key psychological frictions that oppose change: inertia, effort, emotion and reactance. He argues that successful leaders and innovators must identify, understand and overcome thes...
Jul 04, 2023•20 min
Mid-level managers are sandwiched between pressure from business leaders to retain employees and rising employee expectations for personalized support and communication. In this Talent Angle episode, former Kimberly-Clark CHRO and member of Gartner’s CHRO Global Leadership Board Liz Gottung encourages organizations to rethink their expectations for mid-level managers or risk losing these critical managers to burnout and fatigue. She suggests organizations use technology and rethink role design t...
Jun 27, 2023•43 min
In this Gartner Talent Angle episode, author and banker Jeff Korzenik shares insights about the second-chance talent pool—that is, reemploying candidates with criminal records. He offers practical advice on tapping into non-traditional sources of talent by differentiating between felony types, partnering with nonprofits and reevaluating legacy talent policies and processes. Jeff Korzenik is Chief Investment Strategist for Fifth Third Bank, one of the nation’s largest banks. He is the author of t...
Jun 20, 2023•25 min
HR leaders are still experimenting with ways to support collaboration, connectivity and performance in response to a transforming global work environment. Martha Delehanty, Chief People Officer at Commvault, joins the Talent Angle and shares insights on how to equip employees for ongoing success to help leaders sustain high performance across the organization. She identifies the opportunities and challenges brought on by shifts in the nature of knowledge work. Martha explains how one-size-fits-a...
Jun 13, 2023•41 min
The mandate for and position of HR have evolved since the COVID-19 pandemic began, and these trends are only accelerated by continually shifting employee expectations. Lynanne Kunkel, chief HR officer (CHRO) of Vail Resorts and member of Gartner’s CHRO Global Leadership Board, shares her vision for how the HR function can strive for excellence while facing ongoing pressures in this new environment. She urges HR functions to develop capabilities like change leadership and human-centered experienc...
Jun 06, 2023•42 min
Mark C. Crowley joins the Gartner Talent Angle to discuss why today’s unparalleled workplace challenges prompted him to release a second edition of his book, “Lead from the Heart: Transformational Leadership for the 21st Century” more than a decade after it was first published. Backed by scientific findings on employee motivation, Crowley outlines common misconceptions about leading from the heart. And drawing on examples from his own experience, he shares practical advice for how to effectively...
May 30, 2023•23 min
As many organizations struggle to keep pace with technological innovations, digital transformation is a top priority. Gerald Kane, professor of information systems at the University of Georgia’s Terry College of Business, joins the Gartner Talent Angle to explore the opportunities these digital disruptions create and to inspire HR leaders to approach digital transformation with confidence. He explains how people and processes, not just technology, are crucial to successful digital transformation...
May 23, 2023•34 min
While HR technology has made significant advances in the past few years, HR leaders still face challenges in delivering value to the organization through technology. Marcia Morales-Jaffe offers a path forward and shares insights from her experience as the former Chief People Officer of PayPal and World Fuel Services. Morales-Jaffe outlines how HR leaders can make the most of their technology investment and discusses the role that manager development, culture and change management play in the suc...
May 16, 2023•44 min
Author Caleb Gardner argues that while change has been constant for some time, organizations are still unprepared to address it. In his latest book, “No Point B: Rules for Leading Change in the New Hyper-Connected, Radically Conscious Economy,” Gardner lays out his vision for how organizations should approach change in the new environment. The founder of the consulting firm 18 Coffees joined the Gartner Talent Angle Podcast to share examples of organizations undergoing transformation, and he ext...
May 09, 2023•27 min
According to the 2020 Gartner Well-Being Benchmarking Survey, 70% of companies have introduced new well-being benefits or increased the amount of existing well-being benefits in response to the COVID-19 pandemic. To sustain momentum in developing a healthy workforce, organizations must continue to create an environment where employees value well-being. Dr. Richard Safeer, author of “A Cure for the Common Company,” joins the Talent Angle to make the case that organizations should go beyond well-b...
May 02, 2023•36 min
While hybrid work, new technologies and evolving skills needs are changing how work gets done, what motivates employees remains constant. Author and psychologist Ron Friedman joins the Gartner Talent Angle to share how the latest findings in behavioral psychology can be applied throughout organizations. Friedman shares insights from his books “Decoding Greatness” and “The Best Place to Work” along with examples and stories from his work as founder of ignite80. He explains how HR leaders can use ...
Apr 25, 2023•31 min
As employees rethink the role that work has in their lives, organizations must similarly reimagine how they engage and retain employees. Author and commitment expert Joe Mull makes the case that employees do a great job when they believe they have a great job. Mull joins the Talent Angle to share insights from his book “Employalty: How to Ignite Commitment and Keep Top Talent in the New Age of Work.” He discusses how key employment value proposition (EVP) aspects such as compensation, workload a...
Apr 18, 2023•45 min
Ronald Schellekens, PepsiCo CHRO, and Ceree Eberly, former Coca-Cola Company chief people officer, join the Gartner Talent Angle to discuss how HR leaders can serve as role models for the business to manage through sustained uncertainty. Schellekens and Eberly share their perspectives for navigating ongoing changes to the talent landscape and preparing for long-term volatility. They draw on their experiences as HR leaders to share advice for attracting external candidates, developing a strong in...
Apr 12, 2023•29 min
As organizations continue to face fierce competition for talent, HR leaders have upheld internal mobility as a lever to retain talent – yet only half of employees are aware of the career opportunities in their organization. In this episode of the Talent Angle, Helen Tupper illustrates how championing “squiggly careers” can deliver on the promise of internal mobility by giving employees relevant and engaging opportunities. By intentionally empowering talent to apply their skills across a diverse ...
Apr 04, 2023•36 min
Inflation, supply chain risks and a tightening labor market are placing a squeeze on organizations, forcing leaders to make difficult tradeoffs. These macroeconomic conditions create challenges and opportunities for HR leaders to guide their organizations through an environment most leaders haven’t experienced before. Chris Scalia, Hershey CHRO, and Ceree Eberly, former Chief People Officer at the Coca-Cola Company, join the Talent Angle to share how HR leaders can thrive during periods of volat...
Mar 28, 2023•32 min
The significance of understanding employee physical and mental health and wellbeing has increased substantially in the hybrid world. Organizations are rethinking the importance of trust and autonomy in the employee experience to develop healthy, resilient and productive workforces for the long-term. Judith Wiese, chief people and sustainability officer at Siemens, joins the Talent Angle to discuss employee wellbeing and its implications for organizations. She highlights how Siemens’ commitment t...
Mar 21, 2023•25 min
Women of color are one of the fastest-growing segments in the corporate workforce, yet often underrepresented in their teams, department or company. In “ The First, The Few, The Only ,” author and corporate inclusion leader Deepa Purushothaman offers a call to action for women of color to advocate for a new corporate environment where they feel belonging and acceptance. On this episode of the Gartner Talent Angle, Deepa provides a roadmap for women of color to initiate change in the workplace, a...
Mar 14, 2023•25 min
HR has proven its strategic value through the past few years of disruption, but now faces the challenge of driving organizations forward under heightened expectations. Gartner’s chief of HR research Peter Aykens returns to the Talent Angle to offer guidance as organizations continue to face economic volatility, tight labor markets and other competing priorities. Peter shares why sustaining employee performance, improving managers’ impact and evolving the HR function will be imperative for HR lea...
Mar 07, 2023•50 min
Since the pandemic, organizations have been operating in a new environment, with altered cultural norms and without established practices. In his book, “Competing In the New World of Work: How Radical Adaptability Separates the Best from the Rest,” Keith Ferrazzi offers his vision for successful organizations of the future. Keith joins the Gartner Talent Angle to share how some organizations are embracing these new realities and to outline the leadership practices he believes will define success...
Feb 28, 2023•26 min
GE’s Kevin Cox and Medtronic’s Carol Surface join the Talent Angle to discuss Chapter 2 of the Model of a World-Class CHRO. As members of Gartner’s CHRO Global Leadership Board, Carol and Kevin were both involved in creating the original Model of the World-Class CHRO in 2017. They join host Peter Aykens to discuss what’s changed in the recent update. They reflect on what originally inspired them to create the model, its legacy to date, and why it was due for a revision. In breaking down Chapter ...
Feb 21, 2023•48 min
A historic number of women left their jobs in 2021, resulting in their lowest workforce participation since 1988. Author and activist Reshma Saujani confronts the “big lie” of corporate feminism in her book Pay Up: The Future of Women and Work (And Why It’s Different Than You Think), and she presents a bold plan to address the systemic biases impacting working women. On this episode of the Gartner Talent Angle, Reshma explains how the cost of inaction — for families, the economy, and women them...
Feb 14, 2023•25 min
In 2023, organizations face historic challenges: a competitive talent landscape, an exhausted workforce, and pressure to control costs. HR leaders that can effectively navigate these terrains and unlock the full potential of their organization’s talent stand to gain a competitive edge. In this episode of the Talent Angle, Gartner’s Peter Aykens and Emily Rose McRae share 9 future of work trends that will shape HR in 2023, and offer practical guidance on how HR leaders can prepare accordingly. To...
Feb 07, 2023•52 min
On this episode of the Gartner Talent Angle, author and keynote speaker, Suneel Gupta explains why even some of the best ideas fail to take root. He shares how the lessons he gleaned from interviews with some of the most successful individuals in the world fueled his latest book, Backable: The Surprising Truth Behind What Makes People Take a Chance On You . Suneel shares his own experience of learning from failure, and he explains why before you can convince others, you must first convince yours...
Jan 31, 2023•23 min
The hybrid world has upended traditional norms around the role of the office. Author Julia Hobsbawm joins the Talent Angle to discuss how talent leaders can apply the insights from her book “The Nowhere Office: Reinventing Work and the Workplace of the Future” to take advantage of the emerging opportunities created by hybrid ways of working . Hobsbawm argues we are in a new era of work – marked by unclear boundaries and changing attitudes – and shares advice on what organizations should do as th...
Jan 24, 2023•34 min
