Since the pandemic, organizations have been operating in a new environment, with altered cultural norms and without established practices. In his book, “Competing In the New World of Work: How Radical Adaptability Separates the Best from the Rest,” Keith Ferrazzi offers his vision for successful organizations of the future. Keith joins the Gartner Talent Angle to share how some organizations are embracing these new realities and to outline the leadership practices he believes will define success...
Jun 21, 2022•42 min
On this episode of the Gartner Talent Angle podcast, trust expert Rachel Botsman defines trust as the currency of interaction. She argues that trust has implications for how organizations can relate to their employees and customers, especially in a virtual world. Botsman joined the podcast to discuss the changing landscape of trust and to share how leaders can put trust into action to drive better outcomes. Rachel Botsman is a lecturer at Oxford University and an expert on trust. She is the auth...
Jun 14, 2022•26 min
A historic number of women left their jobs in 2021, resulting in their lowest workforce participation since 1988. Author and activist Reshma Saujani confronts the “big lie” of corporate feminism in her book Pay Up: The Future of Women and Work (And Why It’s Different Than You Think), and she presents a bold plan to address the systemic biases impacting working women. On this episode of the Gartner Talent Angle, Reshma explains how the cost of inaction — for families, the economy, and women them...
Jun 07, 2022•44 min
Marissa King, professor at the Yale School of Management, makes the case for the power of professional and personal networks. In her book “Social Chemistry: Decoding Patterns of Human Connection,” she explores the different dimensions along which human connections are made, introducing three styles of network connection — expansionist, broker and convener. She offers practical tips and guidance for organizations looking to help their employees cultivate stronger professional ties. *This episode ...
May 31, 2022•28 min
In this episode of the Gartner Talent Angle, Janet Stovall, senior client strategist at the NeuroLeadership Institute, discusses the strategies organizations can apply to elevate inclusion as a key business priority. She shares how to better define diversity, articulate its value, and hold individual leaders accountable for inclusion outcomes. Janet Stovall is a senior client strategist at the NeuroLeadership Institute, where she helps companies implement diversity, equity and inclusion practice...
May 24, 2022•27 min
In this episode, Horst Schulze, founder and former COO of The Ritz Carlton Hotel Company, discusses how a strong vision for the entire stakeholder ecosystem, not just shareholders, leads to excellence. He shares his views on talent management, strategy execution, leadership, customer service and employee engagement. *This episode is an excerpt taken from our 2020 interview.
May 17, 2022•34 min
Businesses across industries and geographies are facing disruption on multiple fronts — economic turmoil, employee activism, regulatory uncertainty. In this Talent Angle podcast episode, Andrew Barnes, author of “The 4 Day Week,” argues that success in this environment calls for businesses to embrace new ways of working which are rooted in flexibility. Barnes shares his company’s journey to designing a shorter workweek for employees and urges other organizations to abandon what he views as an en...
May 10, 2022•46 min
Productivity expert Bob Pozen joins the podcast to discuss his latest book, “Remote, Inc.”. He argues that employees should see themselves as owners of their own business of one and see their managers as clients. He also gives advice for how to make meetings and day-to-day work more effective. Bob Pozen is a Senior Lecturer at the MIT Sloan School of Management and a non-resident Senior Fellow at the Brookings Institution. He is a former president of Fidelity Investments and executive chairman o...
May 04, 2022•25 min
On this episode of the Gartner Talent Angle, author and keynote speaker, Suneel Gupta explains why even some of the best ideas fail to take root. He shares how the lessons he gleaned from interviews with some of the most successful individuals in the world fueled his latest book, Backable: The Surprising Truth Behind What Makes People Take a Chance On You . Suneel shares his own experience of learning from failure, and he explains why before you can convince others, you must first convince yours...
Apr 26, 2022•33 min
Jeff Maggioncalda, CEO of Coursera, discusses the importance of reskilling amidst disruption from the COVID-19 pandemic. He shares the skilling trends Coursera has observed as a growing number of employees have moved to virtual environments and explains why learning can be a powerful driver of employee engagement. *This episode is an excerpt taken from our 2020 interview.
Apr 19, 2022•20 min
Do your employees feel safe asking questions or admitting their mistakes in the workplace? Amy Edmondson, Harvard Business School Professor and author of The Fearless Organization, shares why psychological safety in the workplace is critical to foster employee performance and innovation. She details how a psychologically safe environment creates a culture where talent can feel safe to express their left-field ideas, correct their mistakes, and turn half-finished thoughts into the next big thing....
Apr 12, 2022•54 min
Erin Meyer, professor at INSEAD business school, argues that long-held beliefs about culture are failing its corporate adherents. In the book, “No Rules Rules: Netflix and the Culture of Reinvention,” she and her co-author — Netflix co-founder Reed Hastings — detail the Netflix way, exploring lessons gleaned from the company’s successes and failures. For organizations looking to follow the Netflix playbook, she counsels focusing on high performance, top pay, limited rules and radical candor. *Th...
Apr 05, 2022•19 min
An inclusive workplace makes all employees feel equally involved in and supported across all areas. Fran Katsoudas, Cisco CHRO, and Michael C. Bush, Great Place to Work CEO, join the Talent Angle to share insights and lessons that help leaders build inclusive organizations. Both make the case why doing so isn’t only an altruistic act, but also has real business impact on outcomes such as revenue and market performance. They also discuss the pillars that define Cisco’s globally recognized culture...
Mar 29, 2022•54 min
Companies have become entangled in their own internal issues caused by invisible red tape. Tune in to this episode of the Talent Angle to hear Martin Lindstrom, author of The Ministry of Common Sense, as he provides a practical five-step approach to ridding our organizations of the bureaucratic bottlenecks and red tape that plague every office by infusing greater empathy into the workplace. *This episode is an excerpt taken from our 2020 interview.
Mar 22, 2022•24 min
The Russian invasion of Ukraine has organizations across the globe considering the impact on their most important asset — their people. This episode covers the medium-term and long-term issues CHROs should consider in the event of a protracted invasion. In this Talent Angle interview, Gartner’s chief of HR research Brian Kropp and Gartner HR practice vice president Peter Aykens discuss the talent implications of the Russian invasion on Ukraine and considerations for future crises. While most org...
Mar 15, 2022•45 min
In this Gartner Talent Angle podcast, Marcela Escobari shares key metrics about job quality, economic mobility and job equity. While organizations are facing labor shortages in the short term, Escobari argues that there’s been a long-term decline in job quality. She explains how churn in low-wage jobs is expensive for organizations, but low-wage employees often lack “stepping stone” opportunities to advance their careers. Marcela Escobari is the current Assistant Administrator for Latin America ...
Mar 08, 2022•26 min
In this episode of the Talent Angle podcast, executive and author Deanna Mulligan discusses the role that reskilling can and should play in the future of work. Mulligan shares insights from her book “Hire Purpose: How Smart Companies Can Close the Skills Gap” to highlight the importance of corporate education in digital business transformation and explain why organizations need to create a culture of lifelong learning for their employees. Deanna Mulligan is the former CEO of the Guardian Life In...
Mar 01, 2022•25 min
Organizations obsess over predictions and forecasting, but the only certainty there is about the future is uncertainty. In this Talent Angle podcast interview, Margaret Heffernan, author of “Uncharted: How to Navigate the Future,” explores how to operate with agility in times of uncertainty; arguing that the events with the greatest impact on complex systems — whether organizations or humanity — are often unpredictable. To better prepare for future uncertainty, she urges leaders and their employ...
Feb 22, 2022•24 min
The turbulence that shaped 2021 is expected to increase in 2022. In this Talent Angle interview, Gartner’s Chief of HR Research Brian Kropp shares the critical talent predictions that will shape the workplace in the year ahead. He believes these shifts — labor market competition, talent management, hybrid work, fairness and health and wellness —will affect how HR functions prioritize their time, resources, and political capital. Run Time: 46:34 minutes You can read the full list of predictions a...
Feb 15, 2022•47 min
In her book “The Burnout Epidemic: The Rise of Chronic Stress and How We Can Fix It,” Jennifer Moss implores organizations to design burnout strategies that move beyond apps, wellness programs and perks. Instead, she makes the case for a systematic and preventative approach to building an anti-burnout strategy. To do so, organizations must first understand the key drivers of burnout, why conventional approaches fall short and how leaders can build cultures that prioritize workforce resilience an...
Feb 08, 2022•48 min
*This episode is an excerpt taken from our 2020 interview. In this episode of the Talent Angle, author Jonah Berger discusses his book, The Catalyst, and offers an approach to changing people’s minds. He argues that we are in an era of entrenched beliefs, so convincing others or pushing them in a direction has become ineffective. Instead, one should identify the key factors that cause resistance and overcome them by eliminating obstacles, reducing friction, and removing roadblocks. Berger identi...
Feb 01, 2022•18 min
Harvard Business School professor Joseph Fuller joins the Gartner Talent Angle podcast to share the latest insights from his white paper, “Hidden Talent: Untapped Talent.” Fuller explains why fitting candidates are consistently overlooked by recruiting technology. He shares solutions for uncovering these workers, and argues why senior leaders play a critical role in ensuring the success of the hidden talent pipeline. Joseph Fuller is a Professor of Management Practice in General Management at Ha...
Jan 25, 2022•43 min
*This episode is an excerpt taken from our 2020 interview. In this Talent Angle episode, Anil Lewis, executive director for Blindness Initiatives at the National Federation of the Blind, explains how organizations can create inclusive environments for employees with disabilities. He offers guidance on recruitment and development strategies for differently-abled talent and dispels stereotypes about employees with disabilities. Lewis draws on both his personal and professional experiences to urge ...
Jan 19, 2022•26 min
*This episode is an excerpt taken from our 2020 interview. Dr. Tomas Chamorro-Premuzic, Chief Talent Scientist at Manpower Group, argues many of our leaders are incompetent. Chamorro-Premuzic believes this is largely due to humans’ inability to distinguish between confidence and competence — that is, how capable we think an individual is, compared to how capable they actually are. In this Talent Angle podcast interview, he explores why ineffective leaders are so often elevated, arguing that our ...
Jan 11, 2022•24 min
We’re starting the year with a compilation of some of our most popular DEI experts from last year. Organizations face growing pressure to create and maintain equitable workplaces as employees call for real progress and sustainable change. In this episode, we take a look back at three conversations with three experts who are working to advance DEI efforts and make enduring progress. We hope you enjoy our conversations with Janet Stovall, senior client strategist at the NeuroLeadership Institute, ...
Jan 05, 2022•49 min
*This episode is an excerpt taken from our 2020 interview. In this episode of the Talent Angle, author and entrepreneur Christiane Lemieux argues that friction, inefficiencies that slow processes in both business model and organizational design, is hurting most organizations. In her book Frictionless: Why the Future of Everything will be Fast, Fluid, and Made Just for You, she profiles entrepreneurs and organizations that have eliminated friction to improve customer and employee experience. Lemi...
Dec 28, 2021•20 min
This week, we're re-releasing an audience favorite episode from this past year. Please enjoy our conversation with Rachel Botsman, a lecturer at Oxford University and author of “Who Can You Trust?” Botsman defines trust as the currency of interaction. She argues that trust has implications for how organizations can relate to their employees and customers, especially in a virtual world. Botsman joined the podcast to discuss the changing landscape of trust and to share how leaders can put trust in...
Dec 21, 2021•41 min
*This episode is an excerpt taken from our 2020 interview. Too many leaders and organizations mistakenly base talent and business decisions on conventional wisdom—much of which damages employees individually and the workforce broadly. In his book “Nine Lies About Work: A Free Thinking Leader’s Guide to the Real World,” Ashley Goodall explores how real-world evidence contradicts universally-held workplace beliefs. Goodall discusses the truth behind the lies, providing guidance to create workplace...
Dec 14, 2021•22 min
In this Talent Angle podcast, collaboration expert Rob Cross shares ways employees can become more efficient collaborators and reclaim and reinvest their time. Cross explains how small stressors throughout the work day are increasing, overwhelming and exhausting employees and lays out practical advice for addressing these issues. Rob Cross has studied the underlying network dynamics of effective organizations and the collaborative practices of high performers for more than 20 years. He is the Ed...
Dec 07, 2021•45 min
*This episode is an excerpt taken from our 2020 interview. In the wake of recent killings of Black Americans, Ben & Jerry’s put out a sharply-worded statement, which garnered social media attention for its strong condemnation of racial inequality and injustice. In this Talent Angle podcast interview, Chris Miller, global head of activism at Ben & Jerry’s, shares the company’s history of social activism and discusses how it’s been uniquely positioned to effect global change. He also makes the cas...
Nov 30, 2021•19 min
