*This episode is an excerpt taken from our 2019 interview. Conflict resolution can seem like a daunting task, especially when previous attempts have failed. In this episode of the Talent Angle, Dr. Jennifer Goldman-Wetzler, author of Optimal Outcomes: Free Yourself from Conflict at Work, at Home and in Life discusses practical approaches to both resolve and free yourself from conflict. By applying these practices, you will not only learn to observe complex situations with greater clarity, but ul...
May 04, 2021•27 min
On this episode of the Gartner Talent Angle podcast, t rust expert Rachel Botsman defines trust as the currency of interaction. She argues that trust has implications for how organizations can relate to their employees and customers, especially in a virtual world. Botsman joined the podcast to discuss the changing landscape of trust and to share how leaders can put trust into action to drive better outcomes. Rachel Botsman is a lecturer at Oxford University and an expert on trust. She is the aut...
Apr 27, 2021•41 min•Season 6Ep. 130
*This spotlight contains an excerpt from our 2019 interview. Marc Effron, author of 8 Steps to High Performance: Focus on What You Can Change (Ignore the Rest) , joins the Talent Angle to discuss how to cut through the noise and boost workplace performance. He shares what behavioral changes and practical steps employees can take to improve performance and deliver outstanding results.
Apr 20, 2021•24 min
Marissa King, professor at the Yale School of Management, makes the case for the power of professional and personal networks. In her book “Social Chemistry: Decoding Patterns of Human Connection,” she explores the different dimensions along which human connections are made, introducing three styles of network connection — expansionist, broker and convener. She offers practical tips and guidance for organizations looking to help their employees cultivate stronger professional ties....
Apr 13, 2021•43 min•Season 6Ep. 129
*This episode is a shortened excerpt of a previous interview. To prepare for the future, organizations should focus on the prospective workforce currently in or entering college. Bob Moesta joins the Talent Angle to discuss how students “hire” colleges to prepare and qualify them for future jobs, with the majority of graduates, however, leaving unprepared to join the workforce. Tune in to this week’s episode to hear how your organization should not only consider changing education requirements w...
Apr 06, 2021•24 min
In this episode of the Talent Angle, Janet Stovall, senior client strategist at the NeuroLeadership Institute, discusses the strategies organizations can apply to elevate inclusion as a key business priority. She shares how to better define diversity, articulate its value, and hold individual leaders accountable for inclusion outcomes. Janet Stovall is a senior client strategist at the NeuroLeadership Institute, where she helps companies implement diversity, equity and inclusion practices. Her w...
Mar 30, 2021•52 min•Season 6Ep. 128
*This episode is a shortened excerpt of a previous interview. Expressing employee appreciation has been linked to increases in job satisfaction, engagement and retention, however, gratitude remains vastly underutilized by managers and executives. On this episode of the Talent Angle, Adrian Gostick and Chester Elton offer tips and guidance from their forthcoming book— Leading with Gratitude: Eight Leadership Practices for Extraordinary Business Results —on how to enhance effectiveness by incorpor...
Mar 23, 2021•17 min
In this episode, Horst Schulze, founder and former COO of The Ritz Carlton Hotel Company, discusses how a strong vision for the entire stakeholder ecosystem, not just shareholders, leads to excellence. He shares his views on talent management, strategy execution, leadership, customer service and employee engagement.
Mar 16, 2021•1 hr 1 min•Season 6Ep. 127
*This spotlight is an excerpt from our 2019 interview. Today’s rapidly-changing market conditions are challenging our legacy ways of working and upending organizations that were designed for stability. Dave Ulrich, author of Reinventing the Organization, joins the Talent Angle to discuss how progressive companies are looking outward--to their networks, partners, and marketplace--to radically reinvent themselves.
Mar 09, 2021•15 min
Productivity expert Bob Pozen joins the podcast to discuss his latest book, “Remote, Inc.”. He argues that employees should see themselves as owners of their own business of one and see their managers as clients. He also gives advice for how to make meetings and day-to-day work more effective. Bob Pozen is a Senior Lecturer at the MIT Sloan School of Management and a non-resident Senior Fellow at the Brookings Institution. He is a former president of Fidelity Investments and executive chairman o...
Mar 02, 2021•49 min•Season 6Ep. 126
*This episode is an excerpt of the original interview. The best leaders don’t just cope with stress, they repurpose it into happiness. Sean Webb, author of Mind Hacking Happiness , tells us how. On this episode of the Talent Angle, Sean Webb shares how to identify and avoid personal stress triggers to boost happiness and lead through high-stress situations.
Feb 23, 2021•23 min
Jeff Maggioncalda, CEO of Coursera, discusses the importance of reskilling amidst disruption from the COVID-19 pandemic. He shares the skilling trends Coursera has observed as a growing number of employees have moved to virtual environments and explains why learning can be a powerful driver of employee engagement.
Feb 16, 2021•39 min•Season 6Ep. 125
Zvi Band, author of Success Is in Your Sphere, believes nothing is more powerful than relationships in your professional life. Listen to learn how to establish meaningful personal connections and deepen your relationship with people who will make a difference in your career. Zvi Band is the co-founder of Contactually, a relationship-centric business that powers millions of relationships, and author of Success Is in Your Sphere: Leverage the Power of Relationships to Achieve Your Business Goals. ...
Feb 09, 2021•23 min
Erin Meyer, professor at INSEAD business school, argues that long-held beliefs about culture are failing its corporate adherents. In the book, “No Rules Rules: Netflix and the Culture of Reinvention,” she and her co-author — Netflix co-founder Reed Hastings — detail the Netflix way, exploring lessons gleaned from the company’s successes and failures. For organizations looking to follow the Netflix playbook, she counsels focusing on high performance, top pay, limited rules and radical candor....
Feb 02, 2021•54 min•Season 6Ep. 124
*This spotlight is an excerpt from our 2019 interview. New technologies are fundamentally changing how firms connect with their customers than ever before. Listen to Christian Terwiesch, co-author of Connected Strategy: Building Continuous Customer Relationships for Competitive Advantage, share four pathways to designing a connected strategy that builds continuous relationships with customers, clients and employees.
Jan 26, 2021•16 min
Companies have become entangled in their own internal issues caused by invisible red tape. Tune in to this episode of the Talent Angle to hear Martin Lindstrom, author of The Ministry of Common Sense, as he provides a practical five-step approach to ridding our organizations of the bureaucratic bottlenecks and red tape that plague every office by infusing greater empathy into the workplace.
Jan 20, 2021•50 min•Season 6Ep. 123
In this episode of the Talent Angle podcast, executive and author Deanna Mulligan discusses the role that reskilling can and should play in the future of work. Mulligan shares insights from her book “Hire Purpose: How Smart Companies Can Close the Skills Gap” to highlight the importance of corporate education in digital business transformation and explain why organizations need to create a culture of lifelong learning for their employees. Deanna Mulligan is the former CEO of the Guardian Life In...
Jan 12, 2021•41 min•Season 6Ep. 122
*This Spotlight is an excerpt from our full interview in 2019. Tune in to this episode of the Talent Angle to hear Gartner's own Jaime Roca and Sari Wilde share insights from their new book, "The Connector Manager." Learn how providing targeted feedback while connecting employees to those who are better suited to address their needs not only increases employee engagement, but triples the likelihood that they will be high performers.
Jan 05, 2021•17 min
As we approach the end of 2020, we are re-releasing your favorite podcast from this year. Please enjoy our conversation with Kathleen Hogan, Microsoft's Chief People Officer, as she shares how Microsoft not only incites culture change, but also how they foster a growth mindset to ensure employees are comfortable learning and failing in order to grow.
Dec 29, 2020•46 min
Organizations obsess over predictions and forecasting, but the only certainty there is about the future is uncertainty. In this Talent Angle podcast interview, Margaret Heffernan, author of “Uncharted: How to Navigate the Future,” explores how to operate with agility in times of uncertainty; arguing that the events with the greatest impact on complex systems — whether organizations or humanity — are often unpredictable. To better prepare for future uncertainty, she urges leaders and their employ...
Dec 22, 2020•44 min•Season 5Ep. 121
*This spotlight is an excerpt from our 2019 interview. Rebels are generally seen as troublemakers whose decisions create chaos in our personal lives and workplaces. However, what if we saw these unconventional outlooks and rule-breaking decisions as constructive rather than destructive? Tune in to this episode to hear Francesca Gino, Tandon Family Professor of Business Administration in the Negotiation, Organizations & Markets Unit at Harvard Business School and author of “Rebel Talent: Why it P...
Dec 15, 2020•18 min
In this episode of the Talent Angle, author Jonah Berger discusses his book, The Catalyst, and offers an approach to changing people’s minds. He argues that we are in an era of entrenched beliefs, so convincing others or pushing them in a direction has become ineffective. Instead, one should identify the key factors that cause resistance and overcome them by eliminating obstacles, reducing friction, and removing roadblocks. Berger identifies the five key barriers that inhibit change and explains...
Dec 08, 2020•45 min•Season 6Ep. 120
Are your employees a cost or an investment? How can your company design and manage operations in a way that satisfies customers, employees, and investors? Join us to hear Zeynep Ton, adjunct associate professor in the operations management group at MIT Sloan School of Management and the author of The Good Jobs Strategy: How the Smartest Companies Invest in Employees to Lower Costs & Boost Profits , discuss how operational excellence and treating your employees like an investment leads to great e...
Dec 01, 2020•18 min
In this Talent Angle episode, Anil Lewis, executive director for Blindness Initiatives at the National Federation of the Blind, explains how organizations can create inclusive environments for employees with disabilities. He offers guidance on recruitment and development strategies for differently-abled talent and dispels stereotypes about employees with disabilities. Lewis draws on both his personal and professional experiences to urge organizations to create equal opportunities for the develop...
Nov 24, 2020•36 min•Season 5Ep. 119
*This spotlight is an excerpt from our 2019 interview. What do Ralph Lauren, Larry Ellison, Julian Robertson and Bill Walsh all have in common? Certainly all of them are known for being successful, but there’s one thing that distinguishes these superbosses from their peers: the ability to groom talent. Listen to Sydney Finkelstein, award-winning professor at Dartmouth College, share secrets of how exceptional leaders manage and the types of people strategies they employ.
Nov 17, 2020•16 min
In this episode of the Talent Angle, author and entrepreneur Christiane Lemieux argues that friction, inefficiencies that slow processes in both business model and organizational design, is hurting most organizations. In her book Frictionless: Why the Future of Everything will be Fast, Fluid, and Made Just for You , she profiles entrepreneurs and organizations that have eliminated friction to improve customer and employee experience. Lemieux also discusses how friction in our personal and profes...
Nov 10, 2020•37 min•Season 5Ep. 118
What happens when your workplace is exposed to incivility? What should you do if you are the target of this hostility and aggression? Tune in to this episode of the Talent Angle to hear Christine Porath, Professor at Georgetown University's McDonough School of Business, teach you how to navigate incivility in the workplace and enhance your own influence and effectiveness through simple acts of civility and respect. Christine Porath is a tenured professor at Georgetown University’s McDonough Scho...
Nov 03, 2020•19 min
Dr. Tomas Chamorro-Premuzic, Chief Talent Scientist at Manpower Group, argues many of our leaders are incompetent. Chamorro-Premuzic believes this is largely due to humans’ inability to distinguish between confidence and competence — that is, how capable we think an individual is, compared to how capable they actually are. In this Talent Angle podcast interview, he explores why ineffective leaders are so often elevated, arguing that our judgment is too easily clouded by charisma and charm. For o...
Oct 27, 2020•45 min•Season 5Ep. 117
Discover the patterns that govern behavior at your organization. Gabriel Weinberg, CEO of DuckDuckGo and author of Super Thinking , joins the Talent Angle to explain how and when to leverage the mental models that accelerate effective decision-making for employees and business leaders alike. Gabriel Weinberg is the CEO & Founder of DuckDuckGo, the Internet privacy company and private search engine. He holds a B.S. with honors from MIT in Physics and an M.S. from the MIT Technology and Policy Pro...
Oct 20, 2020•16 min
Businesses across industries and geographies are facing disruption on multiple fronts — economic turmoil, employee activism, regulatory uncertainty. In this Talent Angle podcast episode, Andrew Barnes, author of “The 4 Day Week,” argues that success in this environment calls for businesses to embrace new ways of working which are rooted in flexibility. Barnes shares his company’s journey to designing a shorter workweek for employees and urges other organizations to abandon what he views as an en...
Oct 13, 2020•47 min•Season 5Ep. 116
