The Gambling Files - podcast cover

The Gambling Files

Jon Buford & Fintan Costellowww.thegamblingfiles.com
The global gambling industry is fast moving and always changing, staying on top of things is hard for industry professionals. Join Jon Bruford (21 years covering the casino industry) and Fintan Costello (CEO at BonusFinder.com) each week as they discuss with leading international experts the latest issues within the gambling industry. If you want to stay up to date with the gambling industry and have a laugh along the way, then this is the show for you!
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Episodes

Affordability checks solved; problem gambling solved - The Gambling Files RTFM 21

Fintan talks truffles, Jon talks leaks, both talk half-time shows and ICE [0.00 - 17:44]. We decided we needed to just fix things this episode, so we got on experts to help us fix two of the big issues facing gaming: affordability checks, and problem gambling. And we only bloody did it! Charles Cohen talks about his latest project Department of Trust, which amazingly appears to have resolved affordability [17:45 - 1:05:55]; and we talk with Dr Michael Auer of Neccton fame about his work in data ...

Feb 15, 20222 hr 9 minSeason 1Ep. 21

Selling out, Single Customer View, CSR, and recruitment - The Gambling Files

Fintan dips in and out this week, when he's not getting a Shuffle Trampoo. Four guests this week, starting with Fintan talking about the sale of BonusFinder.com [0.00 - 17:34]; then we move on to the great Melanie Ellis discussing Single Customer View [17:36 - 56:07]. Then we're joined by the legendary Richard Schuetz to talk about CSR and the role a casino can play in the community [56:08 - 1:21:47]; and we wrap things up with the utterly lovely Ben Farber shedding some light on executive recru...

Feb 09, 20222 hr 10 minSeason 1Ep. 20

Data, Games Global, Leadership - RTFM 19

No Fintan this week as he bathes in champagne and truffles; it's just Jon [0:00-2:07] and three great guests. We kick off with Bob Dix discussing the recent report and subsequent skewed news reporting on data and player tracking at Sky Bet [2:08-34:28]; follow that up with the great Walter Bugno talking about his new project at Games Global, and of course some football talk [34:30-1:12:12]; and we round things off with a chat about leadership and heroes, with Earle G Hall [1:12:14-2:10:50]. Enjo...

Feb 02, 20222 hr 12 minSeason 1Ep. 19

Macau, RG from the operator side, crypto in football and more

Back with a bang AND a whimper, the gambling industry's number one cocktail of sex, drugs and rock and roll is back, minus the sex, drugs and rock. And roll, actually. Fintan and Jon discuss some stuff at the start [0:00-22:44], then Sharon Singleton and Ros Wade join us from Asia Gaming Brief to talk over recent major developments in Macau [22:46-55:24]; Maris Catania chats with us about her role as Head of RG and Research at Kindred Group, and her recent PhD paper [55:26-1:39:52]; and we close...

Jan 27, 20222 hr 23 minSeason 1Ep. 18

PlayStar, Omnico's survey, and Judge Cheryl Moss - The Gambling Files RTFM 17

Slightly different format this week, and slightly late - sorry folks - but worth it, we believe. This week, no TL;DR episode, instead we have summarised some of the later content in a longer intro [0.00 - 15:51]. See what you think. Fintan and Jon meet Per Hellberg, PlayStar CEO, to talk through the company's focus on North America despite being mostly European [15:52 - 0:54:26]; Omnico's Keith Dunphy to learn more about the company's recent survey on casino hygiene and customer preference [0:54...

Jan 13, 20222 hr 21 minSeason 1Ep. 17

US sports betting predictions, Chicago status - The Gambling Files RTFM 16

It's the final episode of 2021! Jon – still no Fintan, we now just call him Monsieur Grosse Bottes – has a chat with Steve Ruddock of Betting USA and Gaming Law Review about his predictions for the Sports Betting market in the US for 2022 [0:00 - 1:07:31], then catches up with Tom Nieman to talk about Tom's home town Chicago and what's going on with the casino process there [1:07:32 - 1:27:52].

Dec 22, 20211 hr 28 minSeason 1Ep. 16

US Sports betting predictions, Chicago status - The Gambling Files TL;DR 16

Jon – no Fintan, he's just got too big for the show, I'm expecting a spin-off any day now – has a chat with Steve Ruddock of Betting USA and Gaming Law Review about his predictions for the Sports Betting market in the US for 2022 [0:00 - 04:49], then catches up with Tom Nieman to talk about Tom's home town Chicago and what's going on with the casino process there [04:12 - 09:48]. Penultimate episode before Christmas and, well, it's a gift...

Dec 21, 202110 minSeason 1Ep. 16

Better Change's mission, Casino Royale Antigua - The Gambling Files RTFM 15

This week we meet Victoria Reed, co-founder of Better Change to discuss the company's mission and what makes them stand out. It's good. Well, that's why we asked her on. They're awesome. Then we meet Sergio Porcasi, MD of Casino Royale Antigua, the newly-opened casino on this island paradise. Sergio tells us about the gaming operation, and a little about the local market. No Fintan sadly on this episode, but Jon says 'to be sure' several times to try and pay homage to his be-haired co-host....

Dec 16, 20211 hr 30 minSeason 1Ep. 15

Better Change's mission, Casino Royale Antigua - The Gambling Files TL;DR 15

A look ahead with Jon Bruford - NO FINTAN (ladies, I'm sorry to disappoint) - to what's coming in the RTFM episode. This week we meet Victoria Reed, co-founder of Better Change to discuss the company's mission and what makes them stand out. It's good. Well, that's why we asked her on. They're awesome. Then we meet Sergio Porcasi, MD of Casino Royale Antigua, the newly-opened casino on this island paradise. Sergio tells us about the gaming operation, and a little about the local market....

Dec 15, 20215 minSeason 1Ep. 15

New York Problem Gambling, UK gambling history – The Gambling Files RTFM 14

Fintan 'Fun Tool' Costello and Jon 'NO' Bruford are joined by the excellent Robin Fetterman and Amy McBride from the New York Council on Problem Gambling [0:00-41:23], and Dr Seamus Murphy, who talks about his academic opus The Casino and Society in Modern Britain [41:25-1:30:20]. The spectre of Big Marmalade also raises its head.

Dec 08, 20211 hr 31 minSeason 1Ep. 14

New York Problem Gambling, UK gambling history – The Gambling Files TL;DR 14

Fintan 'Fun Tool' Costello and Jon 'Bruford' Bruford are joined by the excellent Robin Fetterman and Amy McBride from the New York Council on Problem Gambling [0:00-2:30], and Dr Seamus Murphy, who talks about his academic opus The Casino and Society in Modern Britain [2:31-5:21].

Dec 07, 20215 minSeason 1Ep. 14

Ontario, Macau, Las Vegas – The Gambling Files RTFM 13

We're really rather pleased with this episode. Fintan and Jon meet Kindred Group's Amanda Brewer who discusses the potential for Ontario as an iGaming market, and just what makes it so special [0:00-33:56], the wonderful Ros Wade and Sharon Singleton from Asia Gaming Brief join us to discuss the explosive recent events in Macau [33:58-1:03:38], and we close this episode with Jennifer Gaynor discussing her book 'That (Expletive) Broad: Women Who Broke Barriers in the Casino and Gaming Industry'; ...

Dec 01, 20211 hr 44 minSeason 1Ep. 13

Ontario, Macau, Las Vegas – The Gambling Files TL;DR 13

This is an absolute peach of a TL;DR - we have Kindred Group's Amanda Brewer giving a heads-up about what we will be discussing on the next (RTFM) episode [0:00-07:23], the wonderful Ros Wade and Sharon Singleton from Asia Gaming Brief join us to discuss the explosive recent events in Macau [07:25-10:12], and we close this episode with a tease from Jennifer Gaynor's book 'That (Expletive) Broad: Women Who Broke Barriers in the Casino and Gaming Industry' [10:15-15:22].

Nov 30, 202115 minSeason 1Ep. 13

The rise of Paddy Power, blackjack tales – The Gambling Files RTFM 12

In The Gambling Files deeper dive this week, Fintan and Jon go author crazy, with Business Post journalist Aaron Rogan discussing his excellent book Punters: how Paddy Power bet millions and changed gambling forever, and the ebullient Arnold Snyder talks about his final Blackjack book, Radical Blackjack. Arnold talks about some of his techniques to beat the house over the years, and his adventures at the table.

Nov 24, 20212 hr 11 minSeason 1Ep. 12

The rise of Paddy Power, blackjack tales – The Gambling Files TL;DR 12

Fintan and Jon go author crazy this week, with Business Post journalist Aaron Rogan discussing his excellent book Punters: how Paddy Power bet millions and changed gambling forever, and the ebullient Arnold Snyder talks about his final Blackjack book, Radical Blackjack. Arnold talks about some of his techniques to beat the house over the years, and his adventures at the table.

Nov 23, 20218 minSeason 1Ep. 12

Data wrangling, table game protection – The Gambling Files RTFM 11

Ahhhh, the deeper dive... Fintan and Jon are joined in this week's longer episode by Push Technology's Sean Bowen, discussing the mechanics of data wrangling and the importance of efficiency for operators of all kinds, and Richard Marcus, poacher turned gamekeeper, practitioner of the Dark Arts of table game manipulation and master storyteller. Join us...

Nov 18, 20211 hr 24 minSeason 1Ep. 11

Data wrangling, table game protection – The Gambling Files TL;DR 11

Fintan and Jon are joined in this week's TL;DR episode by Push Technology's Sean Bowen, discussing the mechanics of data wrangling and the importance of efficiency for operators of all kinds, and Richard Marcus, poacher turned gamekeeper, practitioner of the Dark Arts of table game manipulation and master storyteller. Join us...

Nov 17, 202112 minSeason 1Ep. 11

The Caesars Palace Coup - The Gambling Files RTFM 10

This is it, the big one, RTFM, the deep dive. Fintan and Jon have just the one guest this week, but what a guest - author and journalist Max Frumes discusses his superb book The Caesars Palace Coup: How A Billionaire Brawl Over The Famous Casino Exposed The Power and Greed of Wall Street. As you can see, the book also has an excellent title. Max co-authored the book with Sujeet Indap who unfortunately couldn't join us.

Nov 11, 202148 minSeason 1Ep. 10

The Caesars Palace Coup - The Gambling Files TL;DR 10

Fintan and Jon have just the one guest this week, but what a guest - author and journalist Max Frumes discusses his superb book The Caesars Palace Coup: How A Billionaire Brawl Over The Famous Casino Exposed The Power and Greed of Wall Street. As you can see, the book also has an excellent title. Max co-authored the book with Sujeet Indap who unfortunately couldn't join us.

Nov 10, 20216 minSeason 1Ep. 10

BGO & UK licensing; Problem gambling slogans – The Gambling Files RTFM 9

Fintan and Jon are joined by Melanie Ellis to discuss licensing requirements for the UK iGaming market, and what it takes to surrender one - and should Ray Winstone be the one requesting it be handed over? [00:00-38:12] Our second guest this week is Sarah Ramanauskas of Gambling Integrity, who discusses the failures of the UK industry's last public campaign slogan, and the hopes for the new one, and much more. [38:13]

Nov 03, 20211 hr 12 minSeason 1Ep. 9

BGO & UK licensing; Problem gambling slogans & effectiveness – The Gambling Files TL;DR 9

Fintan and Jon are joined by Melanie Ellis to discuss licensing requirements for the UK iGaming market, and what it takes to surrender one - and should Ray Winstone be the one requesting it be handed over? Our second guest this week is Sarah Ramanauskas of Gambling Integrity, who discusses the failures of the UK industry's last public campaign slogan, and the hopes for the new one, and much more.

Nov 02, 20214 minSeason 1Ep. 9

The Gambling Files - RTFM 8: Goa, problems in Aus, XLMedia, IPO stuff

Fintan and Jon welcome back superstar experts Sharon Singleton and Ros Wade of AGBrief, discussing events in Goa and looking at some of the issues going on in Australia in light of recent news. Ory Weihs joins the circus to talk about his successes at XLMedia and the nuts and bolts of an IPO.

Oct 27, 20211 hr 19 minSeason 1Ep. 8

The Gambling Files - TL;DR 8: Goa, XLMedia, IPO stuff

Fintan and Jon find out what's up with Sharon Singleton and Ros Wade of AGBrief, discussing events in Goa, while Ory Weihs talks about his successes at XLMedia. This is of course a teaser for the deeper dive, which follows soon...

Oct 26, 20216 minSeason 1Ep. 8

The Gambling Files - RTFM 7: G2E, NCPG, & Buzz Bingo rocking it

This week's deeper dive is another peach. RX's Korbi Carrison, Event Director for G2E joins Jon and Fintan to talk shop (0.00-29mins), plus Keith Whyte drops in for an illuminating chat about the National Council on Problem Gambling and their work in the US (29:10-1:26.11), and how the market is opening faster than anyone can react. Finally we speak to the brilliant Harry Lang about his innovative marketing work for Buzz Bingo (1:26.15-end).

Oct 20, 20211 hr 57 minSeason 1Ep. 7

The Gambling Files - TL;DR 7: G2E, NCPG, Buzz Bingo rocking it

RX's Korbi Carrison, Event Director for G2E joins Jon and Fintan to talk shop, plus Keith Whyte drops in for an illuminating chat about the National Council on Problem Gambling and their work in the US, and how the market is opening faster than anyone can react. Finally we speak to the brilliant Harry Lang about his innovative marketing work for Buzz Bingo.

Oct 19, 20218 minSeason 1Ep. 7

The Gambling Files - RTFM 6: Single Customer View, Japan, Inuvo

Fintan and Jon meet Melanie Ellis of Northridge Law, who discusses the proposed Single Customer View for UK iGaming, and its controversies (0-47 minutes); Tom Nieman returns to discuss developments in Japan (47:06-56:35); and Rich Howe, CEO of Inuvo, explains why their AI-driven system is the future of marketing for the gaming industry (56:39-end).

Oct 13, 20211 hr 39 minSeason 1Ep. 11

The Gambling Files - TL;DR 6: Single Customer View, Japan, Inuvo

Fintan and Jon meet Melanie Ellis of Northridge Law, who discusses the proposed Single Customer View for UK iGaming, and its controversies; Tom Nieman returns to discuss developments in Japan; and Rich Howe, CEO of Inuvo, explains why their AI-driven system is the future of marketing for the gaming industry.

Oct 12, 20219 minSeason 1Ep. 10

The Gambling Files - RTFM 5: Germany, Netherlands, and The Hippodrome

No TL;DR this week, we're trying something new. Fintan and Jon speak with Robert Lenzhofer of Hölle Games about recent legislatory issue for iGaming in the country, and what Robert is doing to ease some of the resulting pain for operators; to Frank Op de Woerd of www.casinonieuws.nl about the country's newly-minted online gambling industry; and The Hippodrome Casino's George Constantinou about their superb app, phasing out the traditional loyalty card and bringing myriad benefits....

Oct 05, 20212 hr 17 minSeason 1Ep. 5

The Gambling Files – RTFM 4: Fintech, running, M&A, reinventing slot buttons

In this week's deeper dive, Fintan and Jon meet Martyn Holman of Augmentum Fintech to talk, well, fintech and running after Martyn's Dragon's Back experience; the wonderful Jennifer Gaynor (J Gaynor Law) to discuss recent North American mergers and acquisitions; and the ebullient Christy Lemons talks to us about her excellent company and her new invention - reinventing the slot button. And much more, of course.

Sep 30, 20211 hr 48 minSeason 1Ep. 8

The Gambling Files – TL;DR 4: Fintech, running, M&A, reinventing the slot button

Fintan and Jon meet Martyn Holman of Augmentum Fintech to talk, well, fintech and running after Martyn's Dragon's Back experience; the wonderful Jennifer Gaynor (J Gaynor Law) to discuss recent North American mergers and acquisitions; and the ebullient Christy Lemons talks to us about her excellent company and her new invention - reinventing the slot button.

Sep 29, 202128 minSeason 1Ep. 7
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