Why does customer engagement matter?
Jul 16, 2024•17 min•Ep. 52
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Episode description
This month on The Funnel, hear from Blue Acorn iCi’s Ashley Mut on how organizations can benefit from providing a seamless customer experience with the help of a customer engagement team.
Listeners will learn:
- The impact of having customer engagement as a business focus
- The potential challenges associated with having a customer engagement team
- How technology changes have impacted customer expectations and experiences
Follow Blue Acorn iCi: https://www.linkedin.com/company/blue-acorn-ici/
Follow Ashley Mut: https://www.linkedin.com/in/ashley-mut-3b7481206/
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